فصلنامه مشاوره شغلی و سازمانی
پیاپی 20 (پاییز 1393)

The purpose of current research was conducted to investigate relation of selfconcept, quality of life and mental health in kindergarten’ teachers. This study is a correlation one, which three different questionnaires named Beck Self-concept questionnaire, Brief quality of life questionnaire and mental health inventory, were used in it. The Population included all kindergarten’ teachers who were working in Tehran in 1390, 289 teachers randomly selected. The data were analyzed by Pearson correlation and multiple regressions. All the subscales of Beck Self-concept questionnaire had positive significant relationship with subscales of quality of life and its subscales and also with mental health and its subscales. The results of multiple regression analysis also showed that some of the subscales of self-concept could predict quality of life and mental health significantly. So it seems that attempt for boosting self-concept could have effective result in increasing mental health and quality of life of kindergartens’ teachers.

This study was administered with the purpose of studying the relationship between task performance and organizational citizenship behaviors considering the moderating role of psychological health in work setting. Research method was correlation and research sample were 381 employees of Melli bank in Tehran province. Research instruments were consisted of task performance questionnaire (Paterson, 1963), organizational citizenship behaviors questionnaire (Lee & Allen, 2002), and psychological health in work setting questionnaire (Mahdad, 2010). Data were analyzed using hierarchical regression analysis. Results showed that, there is a significant relationship between task performance and organizational citizenship behaviors. Also results showed that environmental diversity of psychological health in work setting components moderates the relationship between job performance and organizational citizenship behaviors. That is, when environmental diversity is high, there is a positive significant relationship between job performance and organizational citizenship behaviors.

The present study was carried out in order to determine the psychometrics properties of the Persian version of Organizational Virtuousness Scale and Professional Moral Courage (PMC) scale and its measurement according to five demographic characteristics (educational level, work experience, gender, marital status and age). The Statistical population consisted of Tele Communication Company of Isfahan employees, working in 2011, from whom 141 were selected via simple random sampling and Persian version of the PMC was completed by them. Result of the construct validity or Principal components analysis with varimax rotation yielded the following five factors including Moral agency, Multiple values, Endurance of threats, Going beyond compliance and Moral goals. The reliability coefficients (Cronbach alpha) were found to be satisfactory for the total scale and for its factors. Also, the results indicated that the personnel’s PMC mean scores were satisfactory and t-test and One-way analysis of variance results indicated that personnel’s PMC scores do not have significant relationships with educational level, work experience, gender and marital status. The PMC scores have significant relationship with age. Scheffe post hoc test indicated that in "going beyond compliance" factor the two age groups of 20-30 and 51-60 had differing views on PMC.

In recent years, the role of Emotions in organization as an influential factor on organizational behavior has been taken into consideration and its effect on variables such as organizational innovativeness, organizational perfor-mance and group dynamics has been surveyed. The aim of this study is to investigate the effect of "emotional capability" of organization involving the dynamics of "encouragement", "playfulness", "displaying freedom", "reconciliation", "identification" and "experiencing" on organizational learning consisting of knowledge "acquisition", "interpretation"," distribution" and " storing" dimensions. The statistical population of this study is the Iran Chamber of Commerce employees. After testing validity and reliability of questionnaires by first and second order Factor Analysis and Cronbach test, the data analyzed by structural equation model, linear regression and Pierson correlation test. The results indicate that the structural model is fitted well and the emotional capability has positive effect on organizational learning. In addition the multilateral relations of emotional dynamics have been confirmed.

The present study aimed to survey the mediating factors of the relationship between customer Incivility and Employee Incivility. Workplace incivility research has focused on within-organizational sources of incivility, and less attention has been paid to outside-organizational sources such as customers. In this cross-sectional field study, from 360 service employees who work in different departments of the Social Security Organization in Ahwaz city, 153 persons were selected randomly as a sample. The response rate for the survey was 87% (n = 133). The collected data were analyzed using SPSS v.19.0 and Amos v.18.0 softwares. Means, standard deviations, correlations, reliability estimates (Cronbach alphas), factor analysis and structural equation modeling were conducted to test the hypotheses and model fitness. Briefly, the results show that customer incivility toward employees is related to employee incivility toward customers through job demands first and then emotional exhaustion. Finally, after discussing the results, limitations and practical implications, a number of directions highlighted for future research. (α=0.05).

The aim of This study was analyze the structural equation modeling views of faculty members about social responsibility. Research questions are: What aspects of the social responsibility of faculty members is included and how much is Social responsibility of faculty members of the Urmia University community responsibility based on of Social Responsibility dimensions based. The population for this study were all faculty members of Urmia University that among them, 205 people were selected as samples. To identify the structural factors of social responsibility and to fit a pattern confirmatory factor analysis and structural equation modeling was used. The findings indicate that CSR construct the five dimensions of altruism, human rights, responsibility for universities, environmental issues, ethics and professional responsibility are partners. According to the faculty member views "environmental problems" component of social responsibility became the most effective and "responsibility for employees" The lowest component among others. The faculty perspective on the concept of social responsibility based on gender, academic rank, age and teaching experience did not show any significant difference.

the purpose of this study was to investigate the effectiveness of career counseling based Construction Theory on Employability of University of Isfahan female students who were studying in 2012-2013. This is a quasi-experimental study with pretest-posttest design with control group. Twenty students were selected by using Volunteer sampling and randomly divided to two experiment and control groups (10 students in each group). Data was gathered by using researcher made Employability Questionnaire and was analyzed by using SPSS-16 with analysis of covariance. The results showed significant difference in employability and two sub dimensions career identity and personal adaptability in two groups. Results also showed did not effect on sub dimensions social capital and emotional intelligence. Career Counseling based on Construction Theory can increase Employability of University of Isfahan Female Students.