نشریه علوم و فنون مدیریت اطلاعات
سال سوم شماره 4 (پیاپی 9، زمستان 1396)

The purpose of this study was to investigate the lack of certainty or uncertainty in the search and retrieval activities of the Web among users of the Digital Library of the Iranian National Library.
An analytical survey method and a data gathering tool were designed by a researcher that validity and reliability were measured. The questionnaire at three levels examined the lack of certainty regarding information retrieval activities, information retrieval problems and channels and information resources with respect to age, gender, IT skills, educational level and field of study.
The results showed that the average uncertainty among users at all three levels was too moderate. The average uncertainty of users in data retrieval activities is less than the uncertainty about the resources and channels of information. The average uncertainty about data recovery problems is also higher than the uncertainty in information retrieval activities. According to other findings, there was no significant relationship between demographic characteristics of users and their uncertainty.

The current research aims to investigate the relationship between performances of top world universities according to scientometric indicators and their position in ten international academic ranking systems.
This quantitative correlational research was conducted using scientometric indicators. The population of the study consisted of ten international academic ranking systems and the top 100 universities in each ranking system were selected using purposive sampling method. Elsevier’s SciVal was utilized for data gathering. Moreover, the Statistical Package for Social Sciences (version 18) was used for correlational analysis.
Findings: Results of the study revealed negative but statistically significant associations between six scientometric indicators of the universities, namely total publications, total citations, citations per publication, field-weighted citation impact, highly cited publications and outputs in top journals, and the universities’ position in all ten ranking systems. On contrary, statistically significant relationship between international research collaboration of the universities and their position in ranking systems was only found in the U.S. News & World Report's Best Global Universities Ranking.
Results of the study showed that research performance of the world universities has a great impact on their status in international academic ranking systems.

This study aimed to investigate the factors influencing knowledge sharing three factors of the Information Technology tools, humanity and organization factors on the libraries website.
The research method was descriptive- survey. The data were collected through researcher-made questionnaire of which the validity and the reliability were provened. The study sample included 20 employees of the Central Library websites in the five state universities in Isfahan. To analyze the data, descriptive and inferential statistics Excel and SPSS was used.
Findings: Ranking three factors show that humanity factors in first rank, then organization and of the Information Technology tools respectively. Based on these results, the "Library website" is at the priority to use of the employees (%55). The findings also is creates a sense of responsibility and commitment in the corporate environment for knowledge sharing.
Originality: This researchis important due to targeting the scope of librarian's role in sharing knowledge and tacit knowledge to profit from Library.

The purpose of this study was to determine the co-authorship coefficient of the authors of the articles published in the scientific journals of the Agricultural Research, Education and Extension Organization in the years 2010-2014. Identifying the most productive authors of articles, gender writers and co-authorship patterns are also identified as research sub-goals.
This is an applied and quantitative research that is carried out using a scientometrics approach. The statistical population of the study consisted of 4684 articles in 31 scientific articles of the organization in the field of agriculture during 2010-2014.
Findings: Findings show that the tendency of most writers to collaborate with a group of 4684 articles, 4299 articles (92%) were co-authored and 385 articles (8%) were prepared individually. Among the articles published, articles with 3 authors with the abundance of 1351 articles (29%) had the highest number and articles with 8 authors with the abundance of 17 articles had the smallest number.
The authors tend to focus on group collaboration. Accordingly, using the formula for determining the co-authorship coefficient of authors, the co-authorship coefficient was calculated and an average of 615%, which indicates the appropriate status of team collaboration among the authors.

Aim: The purpose of this study was to identify the educational needs of graduate and undergraduate students in the field of knowledge and Information Science.
The research method is survey and evaluative, it was a kind of analytical-survey research. The research population consists of all graduate students of state universities affiliated to the Ministry of Science, Research and Technology of Tehran, and graduates of knowledge and Information Science in all sections from 2011-2016. The relevant statistics were referenced to the websites of the universities, referring to the reference book of the assessment organization and the census of students in 3575 individuals. 357 of them were selected according to Cochran formula. Stratified random sampling method was used and information was gathered through a questionnaire based on Ahanchian, Lotfi, Kazemi & sabetzadeh's (2015) research.
The findings of this study showed that reference service skills, IT skills, information literacy skills, organization skills and set-up skills are important for students and graduates, respectively. The results also showed that there is no significant difference between students 'and graduate's needs based on their educational level and gender.
The results of this study showed that reference and IT services skills are one of the most important needs of students and graduates to enter the labor market, and institutions and universities need to enter the workforce to train qualified staff and plan for the training of the mentioned skills.

The present study investigates the relationship between the five dimensions of communication skills and cultural intelligence among librarians of public libraries in isfahan.
This research is an applied research and survey-correlation method. The statistical population is the librarians of public libraries in Isfahan which includes 484 people. Sampling was randomized and 160 subjects were selected as sample. The data gathering tool was Census Inventory of Cultural Ange and Erley (2004) and Quinn-Trap (CSTR). Descriptive tests, as well as single-sample t-test, and Pearson correlation test were used to analyze the data.
Findings: The results of the research show that the level of communication skills and cultural intelligence among the librarians of the studied libraries is more than average. There is also a positive and meaningful relationship between the five communication skills (the ability to receive and send messages, emotional control, listening skills, insight into the process of communication, the connection with decisiveness) with cultural intelligence.
librarians can have an effective and effective relationship with the clients with Using appropriate communication skills and lead to audience engagement. According to the results, having cultural intelligence is one of the factors that can improve the relationship between the client and the librarian.