فصلنامه چشم انداز مدیریت دولتی
پیاپی 22 (تابستان 1394)

Virtuousness in societies provides the integral elements of good citizenship,reciprocity, and stabilityneeded to ensure societal longevity. According to phenomenon of organizational virtue is Due to the appearance of positivism’s paradigm in the field of organizational studies. The present study sought to clarify the role of this approach with regard to mediate the relationship between perceptions of organizational virtue and positive psychological capital will be citizenship behavior. Using a stratified random sampling from among 1853 employees of administrative units under the current budget Yazd twenty-three, of whom 324 were selected and questionnaires to collect data from a five-point Likert scale consisting of five variables was used. Questionnaire to formal methods - content and its reliability as measured by Cronbach's alpha coefficients were calculated for each variable using path analysis and structural equation modeling via LISREL software, data analysis was conducted. Our study confirms the association between positive psychological capital and citizenship behavior, organizational virtue endorse the perception of the role of mediator.

By considering today changing and highly competitive environment, Organizations in order to survive need to more focus on efficiency and effectiveness. Previous research has shown that organization cultural is one of the main factors affecting the efficiency and effectiveness of organizations. The importance of this issue to the extent that a strong and distinctive corporate culture has been identified as one of the key success factors of an organization. Corporate culture is the most powerful internal force that affects an organization. Organizational culture has a significant impact on organizational variables such as organizational commitment and job satisfaction. The aim of this study investigates the effect of organizational culture on job satisfaction and organizational commitment in Mellat bank. The population of this research is all directors and employees in Mellat bank of Tehran city, and according to Cochran formula for determining the volume of limited data the sample size is 278, and collect opinions of the people. Data collected using questionnaires and structural equation modeling (SEM) in Lisrel software was used for data analysis. The obtained results represent a significant impact all hypothesis apart from Consistency on organizational commitment. Also, the results should be expressed Mission on organizational commitment has the greatest impact and Involvement on job satisfaction has the lowest impact.

Changes are occurring rapidly and that make a change successful is change readiness. If there isn`t initial readiness for change, the next steps face with failure. change readiness is The degree which members of an organization know change worthy and believe it effective. This readiness is effected by human and organizational factors. .In current research, the effect of need hierarchy, attitude toward work from psychological factors and distributive justice and work characteristics from organizational factors on change readiness was investigated. The research sample contained 504 individuals of Isfahan Oil Refinery Company that selected by stratified sampling and responded to research instruments. Path analysis and Boot analysis used for data analyzing. Results indicated in the path analysis model, self-fulfillment, justice, attitude toward work and work characteristics are mediator variables. Changes must apply according to employees` need level and their attitude. Distributive justice is recommended for change success.

Due to the high rate of change in the level of public managers that Leading to the emergence of a significant number of new managers in this sector, a model to guide managers in the complex field of public administration is necessary. Meanwhile, due to lack of local studies in this area, the researchers went on to enjoying the experience of effective public managers to develop a model that First, it is based on actual data, And the second, was Arising from the management of the public sector in Iran. Accordingly, and with the knowledge that qualitative methods, In particular, the method of Grounded theory can be useful in this area,Was decided to be carried out semi-structured interviews with effective public managers be done(total n = 25). The key question in this study was: Novice managers how can become effective managers? After analyzing the data (Using software Nvivo8), it was found that Novice managers to become effective managers, four strategies to consider include: Self-management strategies, Task management strategies, Strategies for managing people and environment-related strategies.

Contemporary organizations need effective knowledge management to be prepared to face broad changes in the future. This research has investigated the effect of knowledge sharing on organizational learning, innovation and performance.Based on literature review, a model has been used which assumes that knowledge sharing has direct impact on organizational performance, and indirectly leads to enhancement in organizational performance through organizational learning and innovation.The model was tested by data gathered using questionnaire from research population consisting of 600 individuals, and a sample of 320 individuals including managers, engineers, and experts in Mashhad Water and Wastewater Company. Data analysis and hypotheses testing was done using structural equation modeling approach, and using SPSS22 and AMOS22 software.Research findings indicated that knowledge sharing has positive impact on organizational learning, innovation and performance. Furthermore, sharing explicit knowledge has more influence on financial performance, and sharing implicit knowledge has more powerful influence on operational performance of the company.

Today, the organizations face with the environments that the change is an integral feature of them; so organizational learning is a very important requirement for survival and competitive advantage. In this regard researches on organizational learning show that organizational forgetting is very important in learning process. So the identifying influential factors on organizational forgetting, is necessary. This paper studies the influence of leadership style on purposeful and unconscious process of organizational forgetting. The hypotheses have been tested in the Tehran Municipality region one. Questionnaire was the main instrument for gathering data. We analyze data based on Structural equation modeling. Results show that servant leadership facilitates the process of purposeful forgetting and has negative effect on unconscious process of organizational forgetting.

SERVQUAL is one of the most applicable models in assessing services quality. The model compares customer's expectations and perceptions in terms of five dimensions- tangibles, reliability, responsiveness, assurance and empathy. This research on the basis of mentioned model evaluates Razi university of Kermanshah's services quality. Survey population consists of 400 geography students and estimated sample size is 210. Results indicate high and significant gap among expectations and perceptions of respondents in all above dimensions. Correlation coefficient imply that there are negative and significant relation between the "year of entrance to university" and quality of tangibles, reliability, responsiveness, empathy and overall service quality. Also there is negative and significant relation among "living in dormitory" and quality of tangibles. The same relation can be observed in regard to kind of educational course (according to paying tuition or not) with quality of responsiveness.