مجله مدیریت فرهنگ سازمانی
پیاپی 57 (پاییز 1399)

Due to its dynamic nature, the emergence of evolutionary technologies, and the constant changing of the bank-related businesses, policy making in electronic banking has faced numerous challenges and has made it difficult to apply the common policymaking models to this arena. Since the policymaking process highly depends on the public culture, the administrative structure of the country, and the stakeholders’ needs, the purpose of this paper is to present a meta-model for electronic banking with regard to these considerations. The research method is qualitative in general and a meta-synthesis in particular. To this end, at first, all common policymaking models in the relevant texts and literature were identified so that, by decomposing the past models into their components and then recombining them, a new meta-model could be developed. After Analyzing 26 policy making models, the five models of “Garbage Can”, “Systematic Model”, “Process Model”, “Weak Signals” and “Game Theory” were selected according to the criteria of uncertainty, non-comprehensiveness of the topic, the lack of integrity among actors, and outside-in approach. At the end, by decomposing the components of these models and recombining them through open coding method, the developed policymaking meta-model for banking was achieved.

The purpose of this study was to provide a comprehensive picture of the organizational factors affecting the entrepreneurial university through the synthesis of literature. The research method was qualitative with a meta-synthesis approach. To this end, after the exploration of the databases in the period 1998-2017, 325 articles were collected in the field of entrepreneurial university, and finally 65 articles that directly examined the subject of entrepreneurial university were selected through a purposive sampling method and were included in the analysis phase. To analyze the data, coding method was used. Analyzing the findings of previous researchers and synthesizing the results, 21 codes, 10 concepts, and 5 factors were identified and validated through Kappa coefficient and the importance and priority of the identified codes were determined by Shannon's entropy method. According to the research findings, strong, comprehensive, and supportive leadership, flexible and distinctive structure, entrepreneurial spirit and attitude of members, and entrepreneurial organizational culture had the strongest coefficients of importance in the development of entrepreneurial university. Finally, after the research process was completed, the model of effective organizational components for the entrepreneurial university was generated. The results confirm the important role of leadership and culture in the transformation of universities toward entrepreneurship. By adopting a comprehensive approach, this research provides valuable insights into entrepreneurial universities.

Knowledge in media organizations exists in the creative mind of the human resource. Knowledge sharing in these organizations stops in the absence of supportive culture and system; Gamification is one of the new techniques that organizations use to enhance employees’ motivation and collaborative culture. The purpose of this research was to design a supportive-motivational system tailored to the needs of IRIB TV Employees to increase their participation in knowledge sharing. This study was done in two phases to identify the motivational needs of the TV staff to gamify the knowledge sharing process. To this end, in the first phase, we conducted a semi-structured interview with 15 staff members. The obtained data was analyzed using the thematic analysis method. In the second phase, the Delphi method was applied with the participation of 18 experts using a questionnaire. The components of the designed model for the gamified knowledge sharing system in the media organization are motivational needs, game mechanics, behavior, and knowledge sharing emotions. Motivational needs can be internal or external. Depending on the motivational needs, the users are categorized into four types: perfectionists, socializers, explorers, and combatants. The behaviors and emotions of knowledge sharing in the gamified system also are different for the knowledge provider and the knowledge recipient.

Prevention as an operational strategy will allow the organization to have a dynamic and flexible response to destructive phenomena such as workplace bullying, and will help prevent the institutionalization of malicious behaviors such as bullying. The purpose of this research is to provide a model of organizational bullying prevention priorities based on a Total Interpretive Structural Model (TISM). This research is a mixed one and is based on both qualitative and quantitative methodologies. The statistical population of the quantitative section consisted of 15 academic specialists who specialized in behavior management and human resources. The statistical population of the quantitative section consisted of 30 human resources managers of the Bonyad Shahid Organization in the three provinces of Semnan, Karaj, and Tehran who participated in the matrix analysis section. In this study, propositions about organizational bullying prevention methods were first studied through extensive study of the previous studies and their related content. After the classification of 64 articles, these articles were deeply examined; as a result, 13 articles were included in the meta-synthesis. After the meta-synthesis steps, 18 propositions were identified in the form of two factors, which were reduced to 11 propositions after the application of Delphi analysis. In the analysis section (i.e. TISM), which is superior to Structural-Interpretative Analysis (ISM) due to its more mathematical and operational complexity, it was revealed that in the presented model that the 11 identified propositions could be classified into five levels (from the most effective to the least effective method for the prevention of organizational bullying. In particular, it was found that the most effective proposition is the prevention of discrimination and conflict as a proposition that enhances the management construct, while the least effective proposition is the equal distribution of authority and responsibilities as a component of structural construct reinforcement.

The memetic mapping is a method to identify memes and categorize them in the form of a multilevel model. Meme is a reproducible cultural element and has been adapted from the concept of gene in the evolutionary biology. The purpose of this study was to describe the current culture of Google using memetic mapping. To this end, the printed and online texts published about Google were coded for memes. This way, 134 memes were extracted and reduced to 40 Memecules (a higher unit comprised of several related memes). Memecules were placed into 6 levels of organizational culture, namely fundamental assumptions, values, norms, artifacts, work procedures, and human resources procedures. Then, in order to understand the formation of Google’s culture in the course of history, cultural genealogy method was applied. In this approach, the father of each meme (the culture from which the meme is adopted) is identified, and then the children are connected to their parents with an arrow. The outcome is a cultural genealogy model in shape of a family tree graph. In this study, 85 Greek and Indian cultures with impacts on the emergence of Google’s culture were recognized and analyzed. This study successfully operationalized the meme concept and employed it in an empirical research. Memetic mapping is a powerful tool available for managers, consultants, and organizational researchers to explore the cultural phenomenon and to change it. Memetic engineering is capable of diagnosing and correcting a defective meme in a human community.

The purpose of this study was exploring the perceptions of employees in a public organization about partisan followership using Zaltman’s metaphor elicitation technique (ZMET) to achieve a deeper understanding of it. To this end, 18 research participants were selected from among the employees of an organization using conceptual sampling. The data sources were images that the research participants had identified in relation to the phenomenon of interest. During the interview session, questions related to the images were posed according to the protocol and later the responses were analyzed to discover concepts and structures. In sum, 35 structures were extracted, out of which the blind followership of partisan follower from leader, Machiavellianism of partisan follower and his/her blind fanaticism for leader, the toxic behaviors of partisan follower, the dysfunctional consequences of partisan followership in organization, the partisan follower’s flattery of the leader, and the hypocrisy and incompetence of the leader met the threshold of choice for the consensus map. According to the consensus map, the Machiavellianism and hypocrisy of partisan follower and his/her blind fanaticism for leader were recognized as causal structures and the other constructs were effects, except for the blind followership of partisan follower from leader which played a mediating role in the model.

Workplace loneliness is defined as an unpleasant feeling that significantly impairs the quality and quantity of a person's social network. The purpose of the present study is to investigate the relationship between workplace loneliness (in the form of emotional deprivation and the lack of social companionship) and work alienation and physical or psychological job withdrawal. In addition, the moderating role of family to work positive spillover has also been tested. This research was an applied study in terms of purpose and a descriptive survey with regard to data collection method. The population of this study was the staff of one of the branches of a state bank in Tehran. Random cluster sampling was used to select participants, while standard questionnaires were used for data collection. The data was analyzed by structural equation modeling using Smart PLS3.2.6 software. The findings showed that workplace loneliness affects the physical or psychological job withdrawal only indirectly and through work alienation. Another notable result of this study was the significance of the moderating role of family to work positive spillover in the relationship between work alienation and job withdrawal. In other words, the effect of work alienation on job withdrawal at lower levels of positive family to work spillover was stronger, and the opposite was observed at high levels of family to work positive spillover.

The purpose of this research was to present a paradigmatic model of social capital development in sports organizations. The study was conducted through the qualitative grounded theory approach. The study scope was Isfahan province’s Sports and Youth Offices, while the experts of the sports field of study constituted the statistical population.  Purposive snowball sampling was used to select the participants. The data collection tools tool in this study was semi-structured interview. The data saturation was achieved after 23 interviews; however, one additional interview was also done to ensure adequacy of the interviews. To confirm the validity of the instrument, Lincoln and Guba’s criteria of credibility, dependability, confirmability, and transferability were taken into account, and to assess the reliability, process auditing and internal agreement methods were used. The data was analyzed in three coding levels, namely open, axial, and selective. In the three levels of coding, the primary and secondary categories were identified and were related to each other. These included causal conditions (structural, communicative, and cognitive), contextual conditions (creating the professional groups and organizing the professional groups), moderating conditions (human resource management, organizational culture, and organizational justice), strategies (recruitment strategies and educational strategies), and consequences (employee empowerment, entrepreneurship and creativity, organizational commitment, organizational healthfulness, organizational citizen culture, work life quality, and knowledge management). Ultimately, the coding process was explained and the final model was formed. The consideration of the presented model can set the grounds for the development of social capital in sport organization and using its advantages.