فصلنامه رویکردهای پژوهشی نوین در مدیریت و حسابداری
پیاپی 37 (تابستان 1399)

The client in the General Directorate of Northeastern Shahroud Railway, like other customeroriented organizations, is an essential element. And employees must learn how to interact with customers for the goals and profitability of the company. Is there a connection between the General Directorate of Northeastern Shahroud Railway? The main research hypothesis is: "There is a relationship between emotional intelligence and the performance of employees working in the General Directorate of Northeastern Railway in Shahroud". The research method in this research is descriptive-survey from the field research field. For this purpose, a sample of 100 people was randomly selected from a community of 150 personnel of the General Directorate of Northeastern Railway of Shahroud and a questionnaire consisting of 25 questions was distributed among them. The results were analyzed using descriptive statistics (using graphs and tables) and inferential statistics (using Spearman correlation coefficient test) and using SPSS statistical software. Finally, all hypotheses were accepted. Therefore, according to the findings of this study, emotional intelligence is related to the performance of employees of the General Directorate of Northeastern Railway Shahroud and employees should be trained and used to improve customer relations, increase individual creativity. And group, resolve conflicts, increase teamwork skills.

In today's competitive market, it is necessary that organizations should always be one step ahead of competitors, so organizations strive to always maintain their competitive advantage. The purpose of this study is to investigate the effect of marketing capabilities on company performance with the role of moderator of market orientation, strategic marketing and organizational strength in Minoo company. The research method is applied based on the purpose and its method is descriptive and correlational based on the data collection method. The statistical population of this research is all the employees of Minoo company who are working in the mentioned company in 1398. According to the inquiry from the recruitment department of this company, the number of employees is 350 people. Sampling method According to the number of employees of Minoo Company, which was 350 people at the time of the research, the number of sample people according to Cochran's formula is 183 people. Content validity method was used to assess the validity of the questionnaire. Cronbach's alpha was used to measure reliability. Kolmogorov-Smirnov test, correlation tests and analysis of variance (ANOVA) were used to analyze the data to confirm or reject the hypotheses. The results showed that marketing capabilities, market orientation, strategic marketing and organizational strength have a significant effect on performance.

he purpose of this paper is to juxtapose chaos theory with organizational learning theory to examine whether public organizations co-evolve into a new order or rather institutionalize newly gained knowledge in times of a highly complex public health crisis. Design/methodology/approach The research design utilizes the results from a survey administered to 200 emergency management and public health officials in the Dallas–Fort Worth metroplex. Findings The findings of this paper suggest that public entities were more likely to represent organizational learning through the coordination of professionals, access to quality information, and participation in daily communication. Leadership was associated with the dissemination of knowledge through the system rather than the development of new standard operating procedures (as suggested by chaos theory and co-evolution). Research limitations/implications There are limitations to this study given the purposive sample of emergency management and public health officials employed in the Dallas–Fort Worth metroplex. Practical implications The authors find that public organizations that learn how to respond to unprecedented events through reliance on structure, leadership, and culture connect decision makers to credible information resulting in organizational learning. Social implications As a result, public administrators need to focus and rely on their organization’s capacity to receive and retain information in a crisis. Originality/value This research contributes to our understanding of organizational learning in public organizations under highly complex public health situations finding decisions makers rely on both organizational structure and culture to support the flow of credible information.

The present article reviews the Global Entrepreneurship Reports conducted by the Global Institute for Entrepreneurship and Development (GEDI) and the Global Entrepreneurship Watch (GEM) in the Iranian section over the past 4 years. Definitions of effective indicators in the assessment evaluate the charts related to Iran in each report during the last 4 consecutive years. In the meantime; The formation and role of entrepreneurial ecosystem in the continuation of entrepreneurship is discussed. Finally, by comparing the reports of both institutions, a general analysis of the entrepreneurial situation in Iran is presented and also solutions to improve the situation in some indicators are proposed.

The main purpose of this study is to investigate the role of institutional ownership adjustment on the relationship between information asymmetry and investment risk in companies listed on the Tehran Stock Exchange during the years 1393 to 1397 "in this regard. Titles are independent variables. Institutional ownership is also an adjustable variable. Company size, financial leverage, systematic risk, and growth opportunities are also control variables. The statistical sample of the research is 116 companies. The research method is descriptivecorrelation with applied approach. The method of collecting information in the theoretical foundations section is from the library method and in the hypothetical testing section is from the financial document documenting method. In general, the hypothesis testing method is a multiple correlation and regression method. The results showed that there is a direct and significant relationship between information asymmetry and investment risk and institutional ownership reduces this relationship. There is a significant inverse relationship between institutional ownership and investment risk. The results of the control variables showed that there is a direct and significant relationship between financial leverage and investment risk and there is a significant inverse relationship between firm size and growth opportunities with investment risk.

The main purpose of this study is to investigate the role of high levels of management authority and supervisory power on the relationship between management capabilities and financial performance of listed companies in Tehran Stock Exchange during 2014-2017.In this regard financial performance as a dependent variable and capabilities Management as an independent variable. High levels of management authority and supervisory power are also moderating variables. Company size, year-to-date return on assets, financial leverage, cash flow changes, firm sales changes, book value to market value, board size, board independence, and managerial ownership are also considered as control variables. The research sample is 112 companies. The research method is descriptive-correlation with applied approach. The method of data collection is in the theoretical part of the library method and in the hypothesis testing part is the method of documentary analysis of financial statements. In general, the hypothesis testing method is multiple correlation and regression. The results showed that there is a direct and significant relationship between management abilities and financial performance of the company and high levels of management authority and supervisory power reinforce this relationship. In the statistics section, EVIEWS11 software has been used for data analysis. Results of control variables showed that there was a significant inverse relationship between financial leverage, book value to market value ratio and financial performance, and there was a direct and significant relationship between firm size, firm sales changes, board independence and managerial ownership with financial performance. Has it.Also, no significant relationship was found between the rate of return on assets of the previous year, changes in company cash and board size with financial performance.

Increasing competition, dynamics and complexity of the environment, increasing customer expectations and the emergence of new innovations, consumers purchase intention is one of the important factors influencing the decision-making and planning of marketing processes and determining the best strategy. Since today the emphasis on historical components and stability, sustainability and brand love have become commonplace for consumers and brands are gaining popularity with components such as nostalgia and brand love, so this study examines the impact of brand nostalgia and brand love on consumers purchase intention. The statistical population of the study consists of Samsung mobile phone customers in Isfahan. Data were collected using a questionnaire and non-random sampling method. In order to make sure of content validity we consultant with professors and authorities of marketing and for making sure of reliability of measurement instrument we used Cronbach’s alpha and test and retest method. Collected data were analyzed with LISREL and SPSS software. Research findings show that brand nostalgia has a positive and significant effect on brand love. The results also show that brand love has a positive and significant effect on consumers' purchase intention.

The purpose of this study was to explain the job performance of firefighters in Rasht city based on the role of managers, innovative work behavior and Employee Fit, Occupation, and Organization. The population of the study was 315 firefighters in Rasht. In order to determine the sample size, a limited Cochran formula was used. Finally, 152 questionnaires were distributed by simple random sampling. The purpose of this research was applied based on purpose and in terms of data collection, it was descriptive and correlational. Standard questionnaires were used to collect the statistical data which were confirmed by content validity and Cronbach's alpha to assess reliability. SPSS21 and PLS3 were used to analyze the relationship between variables. The findings of the study showed that the innovative work behavior of the employees has a positive effect on the job performance of firefighters in Rasht. Also, employee perception of employee-job fit is related to the innovative work behavior of firefighters in Rasht, while job perception of employee-organization fit is not related to the innovative work behavior of firefighters in Rasht. The results showed that there is no relationship between the role of managers and the innovative work behavior of firefighters. Finally, the results indicated that trust in innovation did not play a mediating role in any of the relationships among variables.

The purpose of this study was to identify the incentives for luxury consumption and their effects on the intention to buy luxury products in the women's luxury clothing industry. For this purpose, studies and researches in this field were reviewed and the incentives for luxury consumption were identified through the review of several models. Identified stimuli include hedonism, uniqueness, theatrical value, qualitative value, conformity, pride, functional value, heritage, diversity, investment, materialism, and self-esteem. In order to evaluate the effects of these stimuli on the intention to buy luxury, a questionnaire was used to collect data. The population of this study was the customers of women's luxury clothing in Tehran, who for the first time intended to buy luxury clothing. Based on the Cochran sampling formula, a sample of 308 was obtained from this study, in which a total of 315 people participated in the study. Structural equation modeling was used to analyze the effects of luxury consumption incentives on luxury buying intention. The results of this analysis showed that hedonism, uniqueness, theatrical value, quality value, conformity, pride and self-esteem have a positive and significant effect on the intention to buy luxury and functional value, heritage, diversity, investment and materialism have a significant effect. They do not intend to buy luxury consumption. Examination of the structural model showed that the stimuli identified in the model explain 89% of the variance of the dependent variable and the model was at a desirable level based on the goodness of fit index. In addition, in order to evaluate the importance of each of the stimuli in buying luxury clothing, Friedman test was used. The results of this test showed that hedonism, uniqueness, theatrical value, quality value and conformity are the most important in purchasing clothing They have luxury and functional value, heritage and investment are of the least importance.

The main purpose of this research is to explain the mediating role of ethical attitude in the relationship between individual values and the tendency to moral behavior of education staff in Guilan province. The present study is a quantitative and applied research and is also a descriptive and correlational research. The statistical population in this study includes 464 employees of the General Department of Education of Guilan Province, Which were selected by stratified sampling method based on the Cochran limited community formula. The data collection tool of this research is a questionnaire. The obtained data were analyzed using smart pls software. The results of this study showed that If moral values are observed in an organization, the human resources of that organization will be loyal to the organizational values and will be inclined to maintain membership in the organization. Existence of positive values and attitudes such as ethical attitude, increase the value of goals and responsibilities of employees and as a result leads to a desire for ethical behavior and better organizational performance.