نشریه راهبردهای بازنشستگی
پیاپی 2 (تابستان 1398)

The main purpose of this paper is to investigate the relationship between Non-financial criteria, customer’s satisfaction and loyalty, job satisfaction and organizational commitment as indexes for productivity with insur-ance gross profit. The population includes employees and customers of private insurances such as Karafareen, Moalem, Razi, Pasargard, Saman and Novin in private insurance companies of Kurdistan and Kermanshah. 500 people from customers and 100 people from employees were selected as samples. The method of this research is survey and the data was collected via questionnaire. The data was analyzed with SPSS. The findings validate the existence of relationship between job satisfaction and organizational commitment, customer’s sat-isfaction and loyalty. There is significant relationship between employee satisfaction and customer satisfaction and no relationship between customer satisfaction and employee job satisfaction with the gross profits was observed and also the existence of relationship between customer’s loyalty and organizational commitment with insurance gross profits was not validated.

While most studies that has been done about organizational performance organizational capabilities investi-gate the effects of marketing, innovation and learning capabilities (often separately) on organizational perfor-mance, an integrated model has been developed in this study to assess the effects of these capabilities on performance of insurance companies. Moreover the complimentary effect of the organizational capabilities also has been investigated in this study. Using resource-based view and the method of capitation of all insur-ance companies in Iran, 23 private and governmental insurance companies in Iran have been investigated. The findings of the analyses data with the method of Partial Least Squares and using SmartPLS software (this software analyses the data even for very small samples), show that marketing, innovation and learning capa-bilities have positive correlation with the performance of insurance companies. In addition, the capabilities are complimentary with together and create a synergy in achieving the performance of insurance companies.

In spite of many advantages that entrepreneurship brings in society, subject to many risks we confront many problems. Hence, in order to develop entrepreneurship we must consider supportive solutions including insur-ance industry to reduce or compensate possible damages or losses. Goal of this paper is to examine the effect of insurance industry on developing entrepreneurship activities. We provide correlational research among sta-tistical population of 110 members of entrepreneurs who bought or used mortgage protection life insurance, business interruption insurance and bank mortgage loan insurance from Mellat Insurance Company. Sample size is determined to 86 individuals according to Morgan table and chosen considering simple random sampling methodology and they answered to the questionnaire provided for this purpose. As for analyzing data we used T-test and also structural equations modeling with SPSS and PLS softwares. Results of the research show that the abovementioned insurance components are effective on reducing risks and financial supply of entrepre-neurship activities.

The purpose of this study was to investigate the role of knowledge management in project development and their success and to provide optimal solutions. The research method was review and library texts and data-bases were used to investigate the role of knowledge management in project development and their success. The method of gathering information and resources was in a library-like manner from all reputable sources (including books, articles and magazines, sites, computer disks, documents, government official journals, per-sonal and private documents, press, statistics and audio and video documents) and useful information with The use of tools such as fish was extracted from all of them. The findings confirmed the role of knowledge management and its dimensions, including knowledge acquisition, knowledge retention, knowledge trans-fer and application of knowledge on the successful development and implementation of projects. Also, as organizations gain experience and knowledge in the course of their projects, they are very valuable and can help them develop and succeed in the future, and this knowledge, which includes experiences from various projects, Successful and unsuccessful are both facing new professional challenges and opportunities or taking initiatives to accelerate the process. In this situation, it seems that managers have a problem with some of the organizational projects and should equip their staff with the knowledge of how to deal with these problems.

Mental health can be very helpful in improving the health of the elderly and achieving successful aging. There-fore, in this study we aimed to investigate the mental health status of the elderly in Tehran and its related factors.This study is descriptive-analytical and cross-sectional in terms of study type. The study population was 1147 individuals who were selected through stratified and multistage cluster sampling from among individuals aged 60 and over in 63 urban neighborhoods in 22 districts of Tehran. The data were collected using the Elderly Health Quality of Life Index and Elderly Satisfaction Index.The distribution of Elderly respondents in terms of Healthy Mental Index shows that mental health is close to half of the respondents. The higher the life satisfaction and activity in the elderly, the higher the level of mental health. Older men have a higher level of mental health than older women. Elderly people living in the northern cluster have higher mental health than other clusters. Mental health is higher among seniors with basic and supplemental insurance than those without basic and supplemental insurance. Marital status, education, num-ber of children, living companion, residence, housing status, family income level, and employment status were also correlated with mental health variables.Strengthening the elderly’s communication network by increasing their participation and activity in the hot spots of family and urban neighborhoods and providing them with amenities and insurances can enhance the mental health of this growing community

21st century society is facing a massive aging of population. This feature has led to new challenges in many countries’ social security systems, so that the public sector pension in some developing countries has faced a financial threat. In this situation, reforming the pension system has become an inevitable necessity. The pur-pose of the present study is to analyze the gap between the general conditions of the retirement system in Iran and Turkey based on the indicators of the pension system extracted from the development plans of Turkey and the information available in Iran. For this purpose, the method has been used in the present study is “applied” studies and due to the nature of the subject and its components, the approach is “descriptive - analytical”. The data required for the research were prepared using documentary, libraries and the Internet related tools.In this study, after reviewing the current situation of the retirement system in Iran and assessing similar condi-tions in the Turkish pension system, the questionnaires were filled out by the experts. It should be noted that SPSS software and paired T test were used to analyze the data. The results show that the indicators of Pension Fund resources’ compatibility with inflation and macroeconomics of the country, equity of the subscribers, the investments made by the funds, the mechanism of improving the structure of the pension system and the amount of insurance coverage (in health services) have the highest gap between the status quo and desired condition.