مجله مدیریت کسب و کار
پیاپی 49 (بهار 1400)

The aim of research is explaining the paradigm model and in the continuation of the structural equations model of the design and development process in the new Iranian vehicle based on platform view. The research approach is grounded theory and a quantitative approach of SEM. The problem is deviation from 1404 plan in the field of car production, exports and new world trends in the field of car development contradiction car market share. Data collection methods have been structured based on semi-structured interviews and questionnaire tools. The result represent the need for the rhythmic motion of product development in the governmental ecosystem based on structural, strategic, and infrastructural topics with the focus of factors similar to car Future Research roadmap based on worldwide car new generation, sanction defense program, national cooperation inter industries model car policy making course creating, Knowledge based organization company cooperation, Iranian car industry domestic patent Creation.

Optimal stock portfolio selection is an optimization problem that can be solved by meta-heuristic algorithms. The search power of the meta-innovation algorithm is directly related to the accuracy of selecting the best stocks in the portfolio portfolio. salp swarm algorithm is one of the new meta-heuristic algorithms that has had good results in selecting the optimal stock portfolio. In this research, a new solution to strengthen the search power in salp swarm algorithm using cosine sine algorithm is presented. Research shows that all-in-one is one of the best ways to choose the best portfolio, but it is also important to consider the future as well. In the first twenty years of the stock market, from the first fifty years of 1398. In this research, using the forward neural network, the future final price of stocks is predicted and by new method for of cosine sine salp swarm algorithm is used to select the optimal stock portfolio. The results indicate that the model presented in this article, compared to traditional methods and market index, provides a higher yield for investors.

The aim of this study is to provide a model of customers' random shopping behavior in accordance with their internal and external characteristics in the Khorramabad Welfare chain store. The peresent study is applied in terms of purpose and descriptive- correlational in terms of data collection method and is of the exploratory redearch type. The statistical community of the research in the first stage qualitatively includes 30 experts familiar with the subject and in the quantitative stage also includes the customers of the Khorramabad Wefare chain store. Then, 100 codes were extracted using the GT method, , which consists of 20 basic themes and 5 organizing themes. Effective element analysis was performed using SPSS(22) software. After achieving the model, in the second stage study, a researcher- made questionnaire was used. In general, the research Result show; individual factors, psychological factors, environmental characteristics and socio- cultural factors have been identified as factors that affecting customers' random shopping behavior.

Existence of appropriate business environment and need assessment of factors affecting it to improve national production process and creating new economic capacities is undeniable. The purpose of this study is measuring and ranking the easiness of efficiency of business in upward middle-income countries over a four-year period (2017-2020). For this purpose, 63 middle-income countries were evaluated with fuzzy dynamic multi-objective data envelopment analysis techniques in 10 areas of starting a business, obtaining construction license, cost of energy(electricity), registered property, obtaining credit, protecting minority Investors, paying taxes, cross-border trade, enforcing contracts and bankruptcy. The results showed that there is great potential for increasing efficiency and productivity in all inputs, the success of doing business in different countries is largely influenced by factors such as starting a business, cross-border trading, receiving electricity and supporting minority investors. Guatemala has been ranked one as the best performance in ease of businesses in 2019 and 2020, according to research findings while Iceland's has the worst rankings in 2018 and 2019, and Iran ranked 51st, following an improving trend in 2020 with 29 steps down

This paper aims at investigating into the impact of leadership styles on the quality of working life of Islamic Azad University of Isfahan staffs, The statistical population and sample of the study were 2113 and 325 persons respectively. The two standard questionnaires were 18 questions for leadership style and 38 questions for quality of work life, which confirmed the reliability and validity of the questionnaires. Regarding the purpose, the study is an applied work and is a survey research which its data collection has been carried out through the descriptive-analytical method. Various statistical techniques and methods such as Student’s T-Test, Factor Analysis, Logistic Regression, and Pearson and Kendall correlation coefficient were used in order to analyze the data of the study. The findings indicate that the more the administrators of the said university take the democratic leadership, the more the staffs’ quality of working life will be improved. Moreover, the democratic leadership style has positive impact on parameters such as team communication, work stress relief, organizational commitment, organizational partnership, organizational conflict reduction, support of administrators, support of colleagues, role clarity and delegation of authority. However, it had no impact on safe and healthy work environment as well as salary.

The effect of international marketing on improving export performance of exporting companies (case study: exporting companies).An improving export performance is one of the methods that ensure continued growth and survival in international markets. The aim of this study is effect of the international marketing on the consumer orientation and improving the export performance of exporting companies. The statistical population of managers, deputies, administrators and experts of the exporting companies were in Tehran city, 168 of whom participated in a random sampling method in the study.. The study methodology is descriptive-survey. The measures of study are customer orientation, behavioral commitment, communication, export performance (profit, payment and complaint), firm size, environmental ambiguity and communication duration. The reliability, face, content and construct validity are evaluated using Cronbach’s alpha and confirmatory factor analysis. The results showed acceptable validity and reliability. For data analysis, path analysis with LIsrel software is used. The effect of customer orientation on behavioral commitment ,communication was positive and significant. The effect of communication on behavioral commitment and export performance (profit, payment, complaint) was positive and significant. The behavioral commitment and behavioral commitment had positive and significant mediating role in customer orientation and improvement of export performance (profit, payment and complaint)..

the purpose of this study is to present a model of organizational excellence in the volleyball federation of the Islamic republic of iran.the present study is paradigmatic in terms of the type of pragmatism researc in terms of the rese arch approach mixedh from the strategic of view in the first part of the hidden content analysis and in the guan titative part of the descviptive -survey.the sampleof research in the first part were 15 experts in the field of organizational excellence and sports management and the second part were employees coaches and referees of the volleyball federation of the eslamic republic of iran. after analyzing the content of the basics and models of organizational excellence in from of closed and open guestionnaire the researcher placed the in dicators and organizational ex cellen of the organization in the form of fuzzy delphimethod.the purpost of this stady is to present a model....

Today,organization are the main Pillar of todays Siciety and two very important and vital factors are: Factor in the life, growth or death of the organization, and the human beings who are the main drivers of any organization.There fore in the organization, one of the vital pillars is leadership,without; leadership,the connection between individual and organizational goals may beweakend.The purpose of this study was to investigate the relationship between customer service leader and employee-oriented behavior with emphasis on mediating social responsibility (Kermanshah-based Mellat Bank). This research is applied in terms of purpose and in terms of nature of data collection, it is descriptive-correlational. The statistical population of the study consists of employees working in Mellat Bank branches in Kermanshah. The sample size of the study was 156 people who were selected by simple random sampling. Questionnaire was used to collect data. The validity of the questionnaire was confirmed by face validity and its reliability by Cronbach's alpha coefficient. Structural equation modeling was performed using LISREL software for data analysis. The results of this study showed that servant leadership is effective on social responsibility and customer behavior of the discipline as well as social responsibility is effective on the discipline customer behavior.

The use of centralized registration systems in order to achieve e-government is one of the issues that is being implemented in the Social Security Organization to improve the quality of services. The main purpose of this study was to identify the consequences of implementing a centralized registration system in the Social Security Organization. The research method was descriptive-survey in nature and applied in terms of purpose. The statistical population of this study was all the insured of the Social Security Organization in the west of Tehran. Using the non-probabilistic approach, 384 insurers were made available in a period of 6 months. A 25-item questionnaire was used to collect data in this study. These questionnaires were approved before the distribution of its validity due to the opinions of technology experts and also its reliability was confirmed by the answers of 30 social security insured persons. SPSS software version 26 was used to analyze the collected data. According to the results, the use of a centralized registration system in the Social Security Organization can accurately identify the needs and requests of clients, filter information, create electronic health records, change the status of different people without face-to-face visits and ultimately client satisfaction.

review of the trends in the banking system in our country also confirms the fact that financial services providers, including public and private banks, financial and credit institutions and credit unions, are gradually moving towards a more competitive environment with more products and services. the aim of the present study is to design and implement a value creation model for bank customers in the process of creating a common brand value. According to its objectives and in terms of the process of doing the work, the present research is a descriptive research and exploratory survey. The statistical population in the qualitative section is composed of bank managers of Bank shahr branches located in Tehran province method until theoretical saturation, . The Qualitative interview and in a small part of the questionnaire was used, the validity of which was confirmed by expert opinions and reliability with Cronbach's alpha. In order to analyze the data, qualitative content analysis and structural equations were used with PLS software. The results showed that The dimensions of the model include customer motivation, customer value, organizational factors, customer experience, customer loyalty and image They are the mind of the customer and the model has a good fit.

This study was performed on the structural equation of factors affecting e-marketing in the prevailing environment in the field of sports business. The statistical population is the physical education faculty members of Islamic Azad universities, which numbered 1000 people. Sampling using Morgan table and using cluster random sampling method to clusters of north, south, east, west, center for units University and professors were sampled randomly. The statistical sample size was 252 people. For the model, a researcher-made questionnaire was prepared that includes 55 items and components of social networks. Product design. Electronic services. Marketing communications, value chain and knowledge sharing. Its validity was confirmed by confirmatory and exploratory factor analysis and its reliability was confirmed by Cronbach's alpha of 0.91. The questionnaire was given to 252 physical education teachers across the country. Data were analyzed by SPSS21 and AMOS software. The results for the structural equation model showed that path coefficients for social networks, product design, e-services, marketing communications, value chain and knowledge sharing were 0.79, 0.76, 0.57, 0.72, 71, respectively. 0 and 0.73. The results obtained social networks have the highest share and electronic services have the lowest share in this model.

The purpose of the present study was to identify and rank business alignment challenges with Information Technology: a strategy for strategic alignment. Statistical population consisted of ten managers and experts of South Steel Company regarding strategic planning and information technologies. A paired comparisons questionnaire was used to collect and to gathering the data, which included six business alignment challenges with information technology (IT) . Hierarchical analysis process was used to analyze the data. The results showed that lack of facilities for performing activities of relative weight (0.308), Lack of board support and relative weight (0.254), Lack of a separate unit for enterprise-wide planning with relative weight (0.163), Lack of appropriate Information Technology (IT) skills and strategies with relative weight (0.134). Failure to evaluate organization readiness with relative weight (0.081). And not using information technology (IT) to gain strategic competitive advantage with a relative weight (.053) ranks first to sixth.

One of the main challenges that banks face today is the problem of nonperforming claims and their uncollected facilities, and this can be the source of many crises. The growing volume of nonperforming claims in addition to locking up and freezing resources and slowing down liquidity in the economy, reduces accreditation and optimal allocation of resources when providing facilities to productive customers. Therefore, in order to identify the indicators and analyze them, two separate questionnaires were used to collect and analyze the opinions of managers and experts in the field of credit and nonperforming claims. Then, using the first questionnaire, the components and criteria obtained were discussed with several experts in the field of research (10 experts) to make corrections. In the second questionnaire (7 experts), using the Fuzzy DEMATEL approach, in order to identify the strengths and weaknesses of the indicators, factors and criteria of receivables that have an internal dependence and interaction on each other are analyzed. The results showed that the criterion of how to systematize the monitoring of non-current claims is the main factor in the obstacles to the collection of nonperforming claims and the total effectiveness of this criterion is higher than other criteria.

The present study aims to provide a model for developing brand-consumer relationships in the hotel industry based on the data theory of the foundation. The research method is qualitative and based on data theory of the foundation. Semi-structured interviews were used to collect data and data analysis was performed by Strauss and Corbin method and paradigm model. Sampling was theoretical sampling method and was done using targeted (judgmental) techniques. According to the systematic model of the data theory of the foundation, experts and managers with experience in the hotel industry were selected for the statistical community. The results of analyzing the data obtained from the interviews during the open, pivotal and selective coding process led to the creation of a brand-consumer relationship model in the hotel industry. Finally, a model for brand-consumer relations in the hotel industry was identified. The findings of this study indicate that in order to develop brand-consumer relationships in the hotel industry, managers should pay close attention to all categories and subcategories identified in this study and have the necessary and sufficient information about each of them. Research shows the need to pay attention to brand-consumer relationships in the hotel industry.

Emotional intelligence refers to the ability to maintain motivation and resistance to anonymity, impulse control, empathy with others, and hopefulness, as well as the development of human resources is a process that employees are continually assisted by in an organized manner. The purpose of this study was to investigate the effects of emotional intelligence on social, psychological factors and human resource development. was applied the correlation-survey method was used. The statistical population consisted of all employees of social security insurance in Chaharmahal va Bakhtiari province. It was returned that the collected data was analyzed by SPSS and Lisrel software. The results show that emotional intelligence has a positive effect on social, psychological and human resources development and it is suggested that managers of organization through effective personal and organizational communication, increase the sense of responsibility in employees and by transferring values. Subordinate organizations and the acceptance of goals motivate them to take into consideration this, the social security organization whose mission is to develop insurance services for every individual in the community, to select employees to provide services to those with emotional intelligence. And high social connectivity, which is the key to this Consideration is merit in the recruitment process.

Nowday, the importance of entrepreneurs and start-ups in the development of national and regional economies has been confirmed for several reasons, including the role of entrepreneurs as agents of creating sustainable employment-generating innovation and also increasing competitive advantage. Such a situation causes the macro-policies of countries to support the creation and development of start-up businesses. The main purpose of this study is to investigate the strategic factors of home business success with a structural-interpretive modeling ISM and MICMAC. The present research is applied in terms of research purpose and descriptive-survey research in terms of research topic and questions. Data collection tool included a questionnaire. this study The statistical population studied in this study are for the first stage of entrepreneurship experts. The sampling method was snowball. Excel software was used to analyze the data. The results ISM showed that strategic factors were classified into 2 levels and the analysis MICMAC showed that the environmental factor affects almost all factors.

Business and business practices are one of the most important areas that were rapidly and strongly influenced by the use of new information and communication technologies and the Internet. One of these services is mobile banking. The purpose of this study is to investigate the factors affecting the use of mobile banking by customers of National Bank branches in Mazandaran province. This research is applied in terms of purpose and descriptive-survey in terms of data collection method. The statistical population of the study was the customers of the branches of the National Bank of Mazandaran province, from which 384 people were selected based on the Cochran's formula and the available probability sampling method. The data collection tool was a questionnaire and PLS software was used for its analysis. The results showed that performance expectations, facilitator conditions, motivation, price value, habit, system quality and service quality have a significant effect on e-banking. Also, customer consumption of e-banking has a significant effect on satisfaction and loyalty and the hypotheses of effort expectation, social impact and information quality do not have a significant effect on e-banking.

The banking system is part of the economic system in which the collection and attraction of various deposits and its allocation to meet the financial needs of various economic activities is one of its objectives. Therefore, banks play a very important role in economic systems by having a major part of the working capital. In this research, the pattern of improving the mental image, knowledge and understanding of Post Bank of Iran brand in customer attraction, which is obtained using the grounded theory approach based on three stages of open coding and axial coding and selective coding, through structural equation modeling and software. LISREL was tested and fitted. Since the research was conducted qualitatively, all managers or senior managers in Post Bank of Iran were the research community and the sample of experts was selected non-randomly and then 20 in-depth interviews were conducted to ccategories. this process was to identify 13 main categories that formed the conceptual model of the research the paradigm model the results of the research confirmed the fit of the conceptual model and a comprehensive model was presented to design a model for improving the mental image, in attracting customers and making investments and other services.

In today's dynamic economic environment, the era of traditional business examples is over. Today, the economies of developed countries are based on small and medium enterprises. On the other hand, proper financing may be considered the most important factor for the success of companies; Especially small and medium companies that have many problems and limitations in foreign financing. Therefore, based on this argument, the purpose of this study is to investigate the role of venture capital firms (VC) and banks in loans and performance of small and medium enterprises. In this study, information about 29 sample companies in an 8-year period between 1390-98 (a total of 232 companies-years) was analyzed to examine the relationship between variables to test the research hypothesis. Based on the results of the present study, venture capital firms (VCs) and banks in bank loans, the quality of reporting and long-term debt of small and medium enterprises has no significant effect, But it has a significant and direct impact on the performance of these companies.

The aim of this study was to identify and evaluate knowledge commercialization indicators with an international approach in knowledge-based companies in Tehran. The research was applied in terms of purpose and based on the nature of the data was mixed (quantitative and qualitative). The statistical population in the qualitative section included entrepreneurship professors and experts of knowledge-based companies, and 15 experts were selected using purposive sampling method. The statistical population of this study in a small part included all managers and experts of knowledge-based companies located in technology parks located on the university campus, 175 people were selected by random sampling and snowball sampling. In a small part, a researcher-made questionnaire was used. The validity and reliability of both instruments were evaluated and confirmed. Data analysis method in the quantitative part, for the validity of the model from confirmatory factor analysis and structural equation model and the results of the research showed that the indicators include, institutional readiness, macroeconomics, firm or company, value utilization, value proposition, concept explanation Support services, idea generation, ecology, intellectual capital, technological entrepreneurial capacity, business management capability and network quality were in good condition.

The purpose of this study is to present a causal model of factors affecting the development of organizational performance based on green intellectual capital and green innovation. The purpose of the opinion is an application that is descriptive-survey according to the research method and the required data has been collected using a questionnaire. In this study, the statistical population is the employees of Sepah Bank in Shiraz. Due to the fact that the number of employees of Sepah Bank in Shiraz is not known, Cochran's formula with unlimited community size is used to determine the number of samples. 384 questionnaires were distributed among the available samples and 217 acceptable questionnaires were collected. Data analysis was performed using Smart pls3 and Spss software. A general review of the hypothesis test results showed that the dimensions of green intellectual capital have a significant effect on organizational performance and green innovation and green innovation has a significant effect on organizational performance.

E-government has taken effective steps by using information technology to facilitate and expedite matters, provide better public services, reduce waiting time and citizen satisfaction, and improve accountability, transparency, effectiveness and efficiency in building public trust and promoting good governance indicators. has done. E-business as one of the enablers in the country's economy and a subset of information technologies has grown significantly in the last decade. Today's markets are global and are constantly evolving from industry to knowledge and technology. Today's business environment has changed from physical to electronic, transforming traditional and offline markets. Successful investors have embraced the transition from traditional business methods to e-business, so that the policy of most businesses in accepting and using e-business to enter global markets and attract new customers is effective and efficient. The importance of e-business environment and the high acceptance of people in recent years and the entry of businesses into this space makes the need for planning and development of this space more and more obvious

The purpose of this research was study the affected factors on entrepreneurial University in Islamic Azad University. The method conducted in this study is field research and library literature one. In terms of the way of conducting, it will be correlational research and in terms of the research purpose, it will be among applied researches. The statistical population of the study was 80 employees of Islamic Azad University who were selected by census method. According to a sample formula should be 80. Therefore, questionnaires were distributed among members of the target population. In Next Phase, the researcher has analyzed and interpreted the data gathered. Both descriptive and inferential statistics have been used to analyze the data of this study. Description of data has been presented in table representing different indices such as absolute and relative frequency, mean, standard deviation and variance in background and main variables. Correlational tests, multiple regression and F-test were used to get into the proper conclusion and test hypotheses. The results showed that dimentions ofdimentions (entrepreneurial of leadership , instruction of entrepreneurship , culture of entrepreneurship, Characteristics traits) influences on entrepreneurial University in Islamic Azad University.

The aim of this study was the effect of genuine leadership on psychological empowerment with the mediating role of organizational justice. The present study was a descriptive-survey study. The statistical population of the study was all 420 employees of Sufi Cement. Using Morgan table, 201 people were randomly selected as a sample. For data collection, psychological empowerment questionnaire with 15 items, authentic leadership with 15 items and organizational justice with 10 items were used. The questionnaire was arranged on a Likert scale in five options. The content validity of the research tool was confirmed based on the opinions of experts and the constructed validity was confirmed by confirmatory factor analysis. Cronbach's alpha coefficient for measuring the reliability of all variables was above 0.70, which indicates the reliability of the research tool. Data analysis was performed using SPSS software that Sobel test was used to test the hypotheses. The novelty of the research is that the issue of psychological empowerment was operationally related to organizational justice and the importance of genuine leadership was explained in the relationship between these two variables.

Product safety affects the health of the citizens of a society and improves the quality of their life. Accordingly, the current study presents a conceptual model for the perception of product safety in home appliance consumers. The research orientation is descriptive-analytical, using a mixed-method approach. In this research, content analysis, interpretive structural modeling technique, structural equations using partial minimum squares were employed. Data library research and exploratory interviews, questionnaires were used. In the cognitive and design phases were statistical population Experts and In evaluation, phase home appliances consumers in Mashhad. Theoretical and convenience sampling methods were employed in this study. The Validity through content Validity, partial minimum squares was measured. Reliability obtained test-retest reliability, intercoder reliability, Cronbach's alpha coefficients, Combined reliability were evaluated. The model of perception of safety for home appliance consumers was accepted with 95% reliability. Designing a conceptual model based on a comprehensive set of significant factors develops the theoretical literature in this field; it presents valuable results for academicians, marketing managers, and producers.