مجله پژوهش های مدیریت عمومی
پیاپی 51 (بهار 1400)

In our daily lives, the nature of some conditions and experiences is so that people get into trouble, whether they like it or not, as their mental health may be threatened. Resilience includes a set of individual and psychological capacities, which with their help, one can resist difficult situations and will not got hurt. The present study seeks to outline the development of resilient human capital in the face of crisis. According to the purpose of this research, its method is a qualitative type and semi-structured interviews, with emphasis on exploratory approach. To select experts to conduct interviews with 18 managers and experts from the Fire Department and the Red Crescent Society through the analysis of the theme. According to the analysis of the content and the answer provided factors affecting in the face of crisis were categorized in 5 categories: changes in values and attitudes, planning in management, increased adaptability, adaptability to conditions, and ability to cope with risk.

Performance-based budgeting is an integral part of government organizations, whose goal is to achieve more efficient and effective implementation than management and performance budgeting in line with public duties, higher quality of public services, reduction of government and staff costs. is. It is necessary to reform the budget process towards performance-based budgeting, selecting software based on strategic planning, measuring performance and aligning with the long-term goals of the organization. Performance-based budgeting software is one of the few rare softwares in the country, so the lack of effective criteria in choosing software makes it difficult for government agencies to waste a huge amount of money. Therefore, the need to develop and successfully implement criteria in this system can improve the efficiency of the organization, manage effective budget expenditures and make it a competitive advantage for the organization by providing a basic for better software selection. This article, by studying the subject literature and software evaluation, the effective criteria for the performance-based budgeting software system with a qualitative-quantitative approach in the form of descriptive-applied research and the participation of several experts in the process of determining the criteria, 11 main criteria and 46 indicators were extracted. A conceptual model has been proposed using fuzzy dematel technique and hierarchical analysis to identify, rank, measure the importance and effectiveness of software criteria. The results indicate that the criteria for producing software, budget, security, and budget and performance reporting are of the importance and have the highest impact on other criteria. Therefore, in order to make optimal decisions and help managers and organizations in order to improve performance, special attention should be paid to these criteria.

The ultimate goal of any pedagogy system is to create positive transformations in human and finding a desired identity for him/her in social and individual life. Undoubtedly, higher education system is not free from explicit and implicit transfer of certain norms and insights to learners. One of the goals of the higher education system is to educate learners who conduct scientific activities by using different thinking methods especially critical thinking. Thus, present study intends to examine the students’ critical thinking disposition and the relationship between dependent variable of students’ critical thinking disposition and independent variables of gender, age, educational field and educational grade. This goal was realized by using a survey and Ricketts standard questionnaire (2003). Respondents were students at Farabi Campus of University of Tehran. The basis of selecting the students was random sampling technique by which 346 subjects were selected and analyzed from students’ population (3550 students). Of the most important findings of the research, one can refer to the fact that students in research population tend to critical thinking. Additionally, research findings suggest that there is a significant relationship between gender, age and educational grade with students’ critical thinking disposition while no significant association was observed between educational field and students’ critical thinking disposition.

Employees 'strategic proactive behaviors in the organization underpin the continuous improvement of individual and organizational job performance, because accelerated environmental dynamics require some form of increased intellectual and practical capacity to improve existing or create new ones that are embedded in employees' strategic proactive behaviors. Although there has been a lot of research into the antecedents and consequences of proactive behavior by managers and employees, so far the model of forming such behaviors in employees has not been addressed. This research is a fundamental research, and it's kind of a grounded theory. Grounded theory is used to theorize organizational phenomena. The purpose of this study was to understand the grounded theory the model of shaping employees' strategic proactive behaviors in a selected research organization. The data were summarized in 18 semi-structured interviews with the selected experts of the university and organization under the study and then the interconnected categories in the form of Casual Conditions, Axial Conditions, Context Conditions, Intervening Conditions, Strategies and Consequences of paradigm of proactive strategic behavior of employees were identified. Research findings can help managers understand the policies, systems, and practices that help shape or prevent such behaviors.

Emotional labor, first introduced by Hochschild (1983), has attracted interest from researchers. Despite researchers' efforts to understand why and how emotions managed by managers in the workplace, in other words, by examining their emotional labor with the help of various conceptual frameworks, they have achieved the contradictory results, especially on deep action. Therefore, the aim of this study was to explore emotional labor considering the role of contextual factors, individual differences and emotional intelligence.

The present study aims to investigate the effect of transformational leadership on job burnout through the mediating role of psychological capital among teachers. This study is applied and correlational and is specifically implemented based on Structural Equation Modeling (SEM). The statistical population of the study consists of all male primary school teachers in the city of Zahedan in the academic year of 2019-2020 who were 512 people among whom 217 were selected as the sample using Krejcie and Morgan table by stratified random sampling method. In this study, Bass and Avolio Transformational Leadership Standard Questionnaire (1997), Luthans’ Psychological Capital Questionnaire (2007), and Maslach Burnout Inventory (1981) were used. Content validity was used to determine validity of the research tools, and Cronbach’s alpha coefficient was used to determine reliability, which was estimated to be 0/72, 0/83, and 0/82, respectively. Data analysis was done using SPSS 22 and LISREL 8/80 software programs. The study results showed the negative and significant effect of transformational leadership and psychological capital on job burnout. There was also a positive and significant effect of transformational leadership on psychological capital. The mediating role of psychological capital in the relationship between transformational leadership and job burnout of teachers was also confirmed.

The aim of the current research is to present a model of dual-use technology policies in Iran. Thus the main problem to be stated and explained in this research is to identify the aforementioned policies and then to prioritize their implementation. In the present study, the relevant literature was explored using a mixed research design (qualitative-quantitative) through library studies, and the application of theoretical sampling method, related sources were identified and then Using the content analysis method, first resulted in 85 basic themes, then 58 organizing themes and finally 21 comprehensive themes in the form of dual-purpose technology deployment policies. In the second stage, using the method of performance importance analysis using the opinion of experts, the identified policies were prioritized. The statistical population includes experts in the field of military and civilian industries, from which 22 people were selected as experts in this field using the snowball method. To receive the opinions of experts, the extracted indicators in the form of performance importance questionnaire along with a summary of goals, questions and explanations were emailed to the experts and they were asked to express their opinions about the importance and performance of each indicator. And the average of experts' opinions was considered as the final coefficients. In the second step, the identified policies were prioritized by using the importance-performance analysis. The findings suggest that the policy "agilization of organizational structure and reduction of administrative bureaucracy of the military sector ranked as the first priority, and 'increasing the level of internal production of military equipment and reducing the dependence on abroad", despite having being the most important policy from the experts’ perspective, ranked as the last priority for concentration and improvement due to the good status of Iran in this field.

The purpose of this article is to design a model for monitoring the productivity of Iran's automotive industry. The research population of this research includes 11 managers and strategists of industrial companies in the field of research subject (automotive industry). In this article, an attempt has been made to identify the most effective indicators affecting the productivity of the automotive industry, and by using an interpretive structural approach, the importance of each in comparison with each other is determined and finally a model for continuous monitoring of their productivity is presented. The validity and reliability of the questionnaire were confirmed through content and Holstie validity. To identify the indicators affecting the productivity of the automotive industry and to provide a practical model to achieve the desired level of it, two companies Saipa and Iran Khodro have been studied and as a result, using studies related to the productivity of those companies and using Opinions of experts working in it, sixteen indicators to increase production productivity in five dimensions were identified and reviewed. The relationships between these indicators have been determined based on an interpretive structural model and a new model has been systematically formulated and presented. The result of the article indicates the significant importance of obtaining certificates and standards related to the introduced industry and their periodic monitoring.

The purpose of the present research is to study the effect of wisdom-oriented leadership on staff public service motivation with the mediating role of leader-member exchange and organizational identification in the University of Zabol. The research uses an applied research methodology in terms of purpose and a descriptive survey method with structural equation modeling in terms of performance. The research statistical population included all 480 employees of Zabol University. Research samples included 214 individuals selected through a simple random method based on the Krejcie and Morgan tables. Research field data were collected through questionnaires of wisdom-based leadership according (Rahmani et al., 2018), Perry’s measurement scale of public service motivation (2000), leader-member exchange (Liden and Maslen, 1998), and organizational identification (Miller et al., 2000). Experts confirmed the face and content validity of instruments. Construct validity and instrument reliability was also verified through confirmatory factor analysis, Cronbach’s alpha, and compositional reliability. Research data were also analyzed using SPSS 23 and Smart PLS. Research findings indicated that member-leader exchange and organizational identification variables are the mediating variables in the relationship between wisdom-based leadership and public service motivation.

The main purpose of the present study is to investigate the impact of e-HRM on Intrapreneurship with the mediating role of information systems adoption. This research is a quantitative research and is a descriptive-survey research in terms of purpose. Data were collected using standard questionnaires and their validity and reliability were confirmed. The research data were analyzed by structural equation modeling using AMOS software. The results show the significant and positive impact of e-HRM on the two variables of information systems adoption and organizational entrepreneurship. The adoption of information systems also plays a mediating role in the relationship between e-HRM and Intrapreneurship.