مجله مدیریت کسب و کار
پیاپی 52 (زمستان 1400)

This study identifies the factors affecting the blockchain maturity model in the framework of grounded theory to present a conceptual model with a qualitative approach and emphasize the blockchain ecosystem. For this purpose, First, the initial factors extracted through reviewing the research background; then, by conducting semi-structured interviews with 12 blockchain technology experts, the data were collected. The meanings and characteristics challenges of the blockchain maturity model presented in three stages of coding: identification, classification, and finally, were given the research model. The reliability of the interviews has confirmed by the reliability methods of Test-Retest and intra-subject agreement. The results of data analysis from interviews with experts show that the factors affecting the blockchain maturity model in the group of organizational stakeholders, factors such as managerial support, Organizational culture, education, and skilled Workforce in the organization comparing other factors have a higher priority.Moreover, in the group of non-organizational stakeholders, the stakeholder's impact, government role to creating legislation and liability, forming a consortium and the existence of specialized startups, the role of media to promote the achievements of mature organizations and usage of experiences of leading organizations is one of the essential factors.

Classical data envelopment analysis models calculate the performance of decision-making units based on a common performance boundary and make no distinction between efficient units. In this study, the method of super-efficiency and cross-efficiency is used to rank the efficient branches of banks before the cooperation phase. Then, in the cooperation phase, each efficient branch is considered as a player and the subdivisions of the efficient branches are considered as a coalition, and the problem is examined using the method of cooperative game theory and Shaply value. In this study, the efficiency change variable shows the impact of each efficient branch in different alliances. From the total variable of efficiency change of efficient branches in each coalition, a characteristic function called profit from the coalition is introduced. The value of this characteristic function is determined for all possible alliances and Shaply value is introduced as the solution of this cooperative game and the ranking of efficient branches is presented in terms of cooperation. The resulting model is implemented on a case study and the ranks of efficient branches are compared in the super efficiency method and cross-efficiency (before cooperation) and Shaply value method (after cooperation).

An exploration of the components and indicators of of knowledge-based staffing strategy in the banking sector in the public sector using the Rajan evaluation model The present study aimed to identify and explain the components and indicators of knowledge-based staffing strategy in the banking industry in the public sector. First,according to the theoretical literature , the components of staffing strategy and knowledge management was extracted, and in the next part, through Delphi method and interviews with 15 human resource management experts in Bank Mellat, using a semi-structured questionnaire , components and indicators of Knowledge-based staffing strategy were determined.After designing the pairwise comparison questionnaire, the opinions of human resources experts were collected and the components and indicators were weighted and ranked. Findings showed that to design a model of knowledge-based power supply strategy, a total of 3 key components in the field of knowledge management, which are: structural context, value context and behavioral context, should be considered by considering 15 indicators.

The main purpose of this study is to investigate effect of adaptation, communication and cooperation on commitment and trust and their role on export performance by considering the moderating role of inefficient competition. This study is categorized as applied and descriptive. The statistical population was consisted of 600 managers and experts of companies exporting petroleum and petrochemical products in Tehran. According to the Cochran's formula, the sample size was calculated to 234 people and for sampling, the available sampling method was used. Data collection was done by a questionnaire of Hasaballah et al. (2019), Li & Zhang (2007) and Boso et al. (2019). The content validity of questionnaire was confirmed using Delphi model and expert's opinion and its reliability was confirmed by Cronbach's alpha coefficient. Data analysis was performed using the structural equation modeling (SEM) in Amos software. Findings showed that Adaptation, communication and cooperation have a positive and significant effect on trust and commitment in companies exporting petroleum and petrochemical products. Also, commitment and trust have a positive and significant effect on the export performance of these companies. In addition, the moderating role of inefficient competition in the relationship between trust and commitment to export performance was confirmed

The purpose of development-applied research, in terms of the type of relationships in the model. In the qualitative stage, 1 construction industry expert was selected based on snowball sampling method and to identify the main components and indices, questionnaire design and semi-structured interview model design and focus groups were discussed. Then the indices were identified and summarized in MAXQDA software by open and axial coding of the indices. Later on, the indices were approved by the experts finally using Delphi method, and the final framework of the model was formed using selective coding in the next stage. In the quantitative section, a questionnaire was developed using qualitative method results to validate the model, which had 64 indices and 11 components were distributed among 70 builders in Tehran and mass builders of the construction industry with family businesses active at international level and had entrepreneurship history. Data was analyzed using partial least squares regression (PLS). The most significant results were that the path coefficients between government support (0.242), effective strategy (0.223), competitive advantage (0.256) and market identification (0.497) with internationalization variables were confirmed at a significant level above 1.96.

Purpose of the research formulating and designing a model of antecedents and interveners of Interactive two-way sense-centric marketing with Mixed method. The method of this research is an exploratory blend that is obtained conceptual model, through qualitative strategies and then through quantitative strategies fitted and analyzed. In the qualitative phase, the model framework was presented and validated by using the opinions of 14 experts and specialists and based on study resources then in the quantitative phase, with using a distributed questionnaire among 384 Dairy products customers have been implemented in Tehran. Data analysis consists of three main operations: First, the description and preparation necessary data to test the hypotheses, then analyze the relationships between the variables, and finally compare the observed results with the results of the hypotheses are expected. the final model of research in three main categories; Intervening conditions (organizational and brand factors), causal conditions (organizational factors, customer and competitive environment), central phenomenon (sense of taste, smell, sight, touch and hearing) were formed and between all dimensions of antecedents and interveners with two-way interactive marketing Sense-oriented (sensory marketing) There was a significant and positive relationship in the dairy industry

entrepreneurship is considered as a platform for improving the performance and development of staff and students ' participation. The purpose of this study is to identify factors affecting Entrepreneurship development in the system of higher education with Meta synthesis approach. The research method is mixed. The qualitative part of Meta - synthesis approach to Sandelowski and Barroso and quantitative part of t - test was used. The statistical community is a qualitative part of 50 Persian articles and 50 English papers, and in the quantitative section, 37 students from the field of entrepreneurship for the experiment group and 30 of graduate students for the control group. Data collection in the qualitative Phase, articles and documents (previous research) and in the quantitative stage is a Questionnaire whose validity and reliability were confirmed, whose reliability is (0.89)during the meta synthesis phase in the qualitative part of the main themes ( entrepreneurship development incentives entrepreneurship development measures prerequisites of students, entrepreneurship culture, university infrastructure, independence in decision making , appropriate organizational structure effective educational content, goal setting , field familiarity with entrepreneurship. In the quantitative section, all hypotheses were confirmed. The results showed that entrepreneurial development driver, entrepreneurial development characteristics, entrepreneurial development efforts,

The lean concept achieves measurable consequences in the process and work time by reducing or eliminating worthless activities. Therefore, the purpose of this study is to provide a model of lean human resource management for the Council of Tehran. The present research is a developmental-applied objective and is a part of qualitative research. First, by analyzing and interpreting 5 interviews conducted with 5 experts of the Islamic Council of Tehran and line by line reviewing the interviews and integrating the model obtained from the interview and reviewing the literature using the theme analysis method, the Delphi process was completed in four rounds and an agreement was reached after the fourth round. In this study, 24 indicators were identified in 9 main dimensions after evaluating theoretical literature of the research and existing models and Delphi method for lean human resource management model. The results of the research provide a comprehensive model for lean human resource management that can be used by managers and researchers.

One of the most important goals of financial managers is to maximize shareholder profits. And working capital management using the optimal combination of working capital items, ie current assets and liabilities, and shortening the cash conversion period, which indicates the period or number of days of the cash cycle in the production path through the purchase of inventories, sale of loans and Converting cash into accounts receivable and collecting receivables helps financial managers achieve their predetermined goals. Therefore, the purpose of this study is to investigate the effect of business cycle and operational efficiency of the cash conversion cycle on performance appraisal criteria in Tehran Stock Exchange. Therefore, a sample of 120 companies listed on the Tehran Stock Exchange in the period 1392 to 1397 was selected and analyzed using multivariate regression model and panel data using the fixed effects model method. Findings showed that the relationship between cash conversion cycle and business cycle with equity return is positive and significant and the relationship between cash conversion cycle and net business cycle with return on assets and economic value added was negative and significant.

The purpose of this study is to determine the components of achieving sustainable competitive advantage through business intelligence. The method of this research is qualitative and the method of data collection is through library studies and interviews among business intelligence experts and interview data collection tools are semi-structured and exploratory. The sampling method was purposeful and selected from 14 experts, experts and managers related to the research topic in Tehran Oil Refining Company. Fuzzy clustering method has been used for data analysis. In this paper, the factors and components affecting the achievement of sustainable competitive advantage through business intelligence in the form of a conceptual model of research have been developed. The most important limitation in identifying as many variables as can help in the formation of competitive advantage with respect to business intelligence is the inadequacy of studies conducted in the formation of competitive advantage with respect to business intelligenc

The aim of present study is offering a model of the most effective inhibitory factors of block chain in development of Iran entrepreneurship market. In this study, a mixed exploratory research plan has been used. At first qualitative analysis method and semi- structured interview have been used for gathering the qualitative data, then the data have been gathered through doing a quantitative (descriptive- measuring) research by questionnaire. Identified factors include 154 open codes which have been carried out by 6 main factors, using the lawshe table and MAXGDA software and by analysis of exploratory and confirmatory research method and the economical, technological, political, legal, social, environmental factors which have been identified as effective inhibitory factors. The highest inhibitory factor was social factor and then technological, political, economic, legal and environmental factors were other priority respectively. Considering that block chain technology is a new technology in Iran entrepreneurship market, hence the owners of businesses, owners of capital (stockholders), banks , insurances and etc. should create the maximum growth and development to increase the efficiency in the country.

The aim of this article is to investigate the effective factors and consequences of explaining the role of social capital in the success of international entrepreneurship. Statistical population of qualitative section: academic and organizational experts (managers of Tehran Chamber of Commerce) and quantitative section: all members of Tehran Chamber of Commerce.The sample size of the qualitative part with theoretical saturation (20 people) and quantitative according to Cochran's formula is 335 people. Sample selection of qualitative part of purposive sampling and quantitative partial stratified random sampling. Data collection tools, qualitative, interview and quantitative sections, researcher-made questionnaire based on a 5-item scale. The validity of the questionnaire was confirmed in terms of form and content by several experts, the validity was confirmed by calculating the angles, and the validity was confirmed by calculating the square root of the AVE. Reliability through Cronbach's alpha for the whole questionnaire was 0.86. For data analysis, Cronbach's alpha tests, orthodontics (AVE), AVE root matrix, Kolmogorov-Smirnov and confirmatory factor analysis using Lisrel software. The results identified 7 influential components: social prosperity, social solidarity, social cohesion, social acceptance, social participation, trust in the organization, networking and 3 influential dimensions: international activity, international competitiveness and economic growth.

This research is carried out in order to investigate the effect of customer experience on his revisit intention with respect to hedonic values, loyalty and brand equity in FMCG food industries.In view of quantitative approach, descriptive and surveying strategy and in terms of propose, this is a practical research. Target group of this research are selected from customers of restaurants and cofes complex, Mitzone, Meat house and steak house in Tehran. In this study, based on Cochran formula for unlimited society, the sample size was 348 people. Simple random sampling are selected and data analysis has been done by structural equation modeling method.Result of research shows that pleasant experience increased costumer revisit-intention, also in this regard parameters such as loyalty, brand equity and hedonic values as intermediary parameters also affect costumer revisit intention accordingly. According to the results, it can be said that through these three variables, a pleasant experience is a more accurate factor to increase the intention of customers to return.

Coaching is one of the methods of staff training that is used for the growth of human resources. On the basis of the present research to identify and prioritize the factors affecting social security organizations have managed to improve education. This research is in applied research category. The research sample is 16 coaching and training experts. In the next phase of the procedure for considering the uncertainty of Non-rank compared Electre Tuesday to increase the priority was used. Based on the results, reducing information and motivational barriers, respectively; The reduction of content barriers and the reduction of structural barriers are in the first to third ranks. According to the PLS results, if the coaching process index increases by one unit, the training process will increase by 0.849 units. According to the results of the process of the effect of coaching on training is a multidimensional process and coordination between the processes of manpower needs assessment (reduction of information and motivational barriers), planning (reduction of content barriers) and implementation and evaluation (reduction of structural barriers), the effectiveness of training courses The coaching process builds more.

The aim of this study was to investigate "the effect of social media content on brand equity by Firm Generated Content and User-Generated Content". We studied seven Iranian clothing brands and eight International clothing brands that had physical representation and at least 10,000 followers in Instagram. The research method was survey and information was collected by a questionnaire from 230 people; and the total reliability of the questionnaire was 0.95. Data analysis was performed by structural equation method and the findings show that the Firm Generated Content in social media has a direct and significant effect on brand awareness, brand association, perceived quality and brand loyalty. The greatest impact of Firm Generated Content is on brand equity through brand loyalty. User Generated Content also has a positive and significant effect on brand association and brand loyalty. The greatest impact of User Generated Content is on brand equity through brand loyalty. The results show that the Firm Generated Content and User Generated Content affect on brand equity on the social media.

Leading research was conducted with the aim of systematic study and presenting a comprehensive model of theoretical models and research conducted in the field of succession breeding and using the opinions of experts. The statistical population of this study is the managers, professors and staff of public universities in Semnan province. The interview lasted until the saturation of 13 people. Also, 58 sources were purposefully selected from 75 reviewed articles. In this article, the themes and management model of succession breeding have been developed using the content analysis method. The results of this study show that succession management can be in the context of prerequisite measures (with three organizing themes and fourteen basic themes), context and contextual factors (with two organizing themes and twelve). Summarized the basic theme) and succession-management management planning (with seven organizing themes and twenty-one basic themes). The most important theme, considering the inclusion of the highest number of codes, was the theme of succession management management planning, and then the context theme and background factors of succession management, and finally the theme of prerequisite management management measures.

The research is currently being done to achieve its ultimate goal, which is to provide a model for further identification of loyalty factors in Pasargad insurance agencies in Mashhad. The research tool consists of two questionnaires, which are: Determining the property ; Obtaining it by Demetel method and interviewing the insurance expert. This research has been collected from the opinions of 25 insurance experts in the period from the beginning of winter of 1399 to the spring of 1400. In this regard, the current research question is what is the impact on loyalty in the insurance industry? To answer this question, the factors that have affected them if they use loyalty in medical insurance, and if they are qualified by insurance experts, and with the Likert spectrum, they used the disease factors to become re-emergence. After the t-test, it is used to determine the effects on loyalty, and the factors that cause it to be used in the second questionnaire and cause another complication to be evaluated by another method using the method. Findings and Results from the Court: Accountability Factors In the case of using services, high-level services, fast service affect and influence the factors.

Internal Control has long been a concern with the directors, shareholders and other beneficiaries in trading units, because they well know that how such a control is vital for achieving the objectives set by a given trading unit. The present study is aiming at identifying and ranking the components of Coso internal control in preventing financial corruption among the companies listed on Tehran stock exchange using a hierarchal cluster analysis. To this end, the components of Coso internal control in preventing corruption were identified through literature review and interviews with the informants. These components include control environment, risk assessment, control activities, information & communication and monitoring activities. Then, using a pairwise comparison matrix, a questionnaire was designed. The questionnaires were distributed among 13 active shareholders with an experience of more than years in stock exchange through snowball sampling. Analysis of the responses confirmed the results obtained and the ranking of the components. The results showed the priority of the control environment with a weight of 0.43, risk assessment and monitoring with the same weight of 0.16, communication information of 0.17 and control activities of 0.12.

the aim of this study was to investigate the impact of environmental components on the development of small and medium businesses in the petrochemical industry. The present study is applied in terms of purpose and descriptive-analytical in terms of method. The statistical population of this study was small and medium business managers in the petrochemical industry. Questionnaires of this research were distributed among 39 managers in this field. The validity of pre-distribution research tools by professors and experts in the field of validation management as well as convergent validity has been calculated using the confirmatory factor analysis model and its reliability has been calculated using Cronbach's alpha. Data analysis was performed using SPSS and SMART PLS software using descriptive statistics and structural equation modeling. Findings showed that environmental components have significant and positive effects on the development of small and medium businesses in the petrochemical industry. The findings also showed that the components of political / legal environment, economic environment, cultural / social environment and technological environment have a significant impact on the development of small and medium businesses in the petrochemical industry.

Expert knowledge management for reuse is always considered by researchers. The present study identifies the dimensions and components affecting knowledge management using fuzzy cognitive mapping method. In existing researches, many methods have been proposed to identify the factors affecting knowledge management, and have been developed in accordance with the specific environmental conditions and the type of knowledge in question. Despite extensive research and numerous knowledge management projects, identifying these factors in organizations has always faced many challenges. What is important in this article is to solve the problem of knowledge management through fuzzy cognitive mapping in Iranian organizations and especially in the Hajj and Pilgrimage Organization. For data collection, the method of expert meetings and the formation of a focus group with the presence of 8 experts in the field of knowledge and knowledge management was used and using previous research, a total of 9 factors were identified; The importance of each of these components was determined using FCMaper software and its fuzzy perceptual mapping pattern map was drawn using Pajek software. The results showed that among the 9 components, "joint venture" and "cooperation" were in a higher degree of importance than other factors.

The main purpose of this study was to identify and rank factors affecting insurance purchase postponement that have been proposed in the theoretical literature of procrastination. To this end, the factors identified in the background were reviewed by insurance industry experts, and 20 of those factors were categorized into four groups. they include demographic, psychological, skill, and attitude factors. Afterward, a researcher-made questionnaire was distributed among 46 insurance industry executives, experts, and university professors. The data was analyzed using the group analytic hierarchy process (GAHP). Findings show that psychological, attitude, skill, and demographic factors had the most influence on the procrastination behavior of insurance customers. After measuring the final weight of factors, it was observed that laziness, weakness of insurance knowledge, negative experience in insurance purchase, distrust of insurance companies, depression, low responsibility, suicidal behaviors, well-being, age, and social status had the most important roles in the insurance purchase procrastination.