نشریه مدیریت اطلاعات
سال هفتم شماره 2 (پیاپی 13، پاییز و زمستان 1400)

The purpose of this study is to provide a conceptual model for designing the knowledge center of the Central Bank of the Islamic Republic of Iran. The present study was conducted by two Delphi methods, analytical survey. The instrument used was a researcher-made questionnaire for Delphi method and analytical survey and the statistical population studied in the Delphi section of 15 experts in the fields of banking, economics, software and network regarding the knowledge center, 270 managers and experts of the Central Bank of the Islamic Republic of Iran. They were analytical in the survey section. Descriptive statistics was used to analyze the statistical data in the descriptive section and structural equations and partial least squares (PLS-SEM) were used for inferential statistics. Regarding the effective components in establishing a knowledge center in the central bank, it shows that the priority of knowledge audit components with an average of 6.85, organizational standards with an average of 6.00, human resources with an average of 5.74, knowledge resources with an average of 5.66, hardware and software facilities with an average of 5.35, Security with an average of 4.30, strategic plan with an average of 4.26, interaction and communication with an average of 3.89 and network infrastructure with an average of 2.96 have the most impact. The results showed that what is important from the perspective of panel members and experts and experts of the Central Bank and include the primary priorities is the audit of knowledge and content, organization and human resources. The most important factor from the experts' point of view is the existence of knowledge audit in the central bank organization. This means drawing a knowledge map in this organization and locating overt and covert knowledge in the organization and defining missions, goals and users and assessing the knowledge needs of managers, employees and users inside and outside the organization and ... .

Service level agreement is an obligation between the service provider and the customer in which specific aspects of service, quality, availability and responsibilities are agreed between the service provider and the service user. A smart contract is a computer transaction protocol that enforces the terms of a contract. The purpose of this study is to design a model of blockchain-based agreed service level intelligence using data foundation theory. This research was conducted based on the data theory of the Cholera Foundation with a qualitative-quantitative approach. The method of data collection in the qualitative section is in-depth interview and the interview texts were analyzed in three stages of open, axial and selective coding. Atlas software was used to analyze the data. The sampling method is snowball. 13 interviews were conducted with experts in the field of information and communication saturation technology. In the quantitative part of the statistical population, knowledge-based companies active in the field of information and communication technology were determined and based on the structural equation model method, a sample size of 160 people was selected. For quantitative validation of the model, structural equation modeling method was used. In the qualitative section, determining causal, context, strategy, intervention and consequences of designing the service level agreement model was performed and in the quantitative part, the effect of causal conditions on the main phenomenon was 0.618, the effect of the main phenomenon on the strategy was equal to 0.589 0. The effect of underlying conditions on strategy was 0.543, the effect of interventional conditions on strategy was equal to 0.413 and the effect of strategy on outcome was calculated equal to 0.676. In the qualitative part, the resulting research was based on the design of a new model of service level agreement based on data theory and in the quantitative part, the standard coefficient of the components of the model was confirmed.

The importance of information and communication technology (ICT) start-ups in economic, social and entrepreneurial development, as well as their extensive uses in various industries and sectors, has led to their welcome and support. On the other hand, their failure rate is very high and makes it difficult for supporters and funders to predict their future success. Therefore, considering the distinct conditions and high rate of technological developments of the ICT industry compared to other sectors and its high share of GDP, the purpose of this study, is to identify the local failure factors of ICT start-ups by interviewing experts and practitioners.This article is an applied, qualitative and quantitative research based on inductive approach which extracted failure factors using qualitative thematic analysis with MAXQDA software and then, these factors were ranked by using the fuzzy best-worst method through Excel and Lingo softwares.The basic themes extracted from the text of the interviews were classified into fourteen organizing themes and three global themes: internal factors of the start-up, near environmental factors and distant environmental factors. The results showed that the start-up internal factors, close and distant environment have the greatest impact on the failure of ICT start-up, respectively. The entrepreneurial team and the government were also recognized as the most important internal and external factors for the start-ups failure. From the point of view of all experts, an entrepreneurial team with complementary specialties and different capabilities can overcome all the challenges of the business development path. In their view, the government should play proper governance role, including regulation and enacting new laws in this area.

Understanding and influencing the variables affecting the acceptance of e-government services is crucial because the acceptance of e-government by citizens will bring many benefits to society, including transparency and accountability, and provide the basis for the distribution of government services directly and around the clock. Will provide on all days of the week. In this regard, the present study investigated the effect of digital literacy on the acceptance of e-government services with the moderating role of information technology infrastructure. The research is applied in terms of purpose and in terms of data collection, it is a descriptive research and in the field of field studies. In terms of the relationship between research variables is of correlation type. The results showed that digital literacy has a positive and significant effect on the acceptance of e-government services by 43% and in this regard the IT infrastructure has a positive moderating role to the extent 40% has it. Also, in the sub-hypotheses, the effect of digital competence, digital usage and digital transmission on the acceptance of e-government services is positive and significant.

The purpose of research is to inform information policy of public libraries in economic, political and cultural dimensions in the process of globalization. The research method is survey-analytical. The research tool is a researcher-made questionnaire. The statistical population of the study is all undergraduate students of Islamic Azad University, Kerman branch 3862 people. Sampling is by stratified random method. The sample size according to Cochran's formula is 350 people. The findings show that public libraries need to make policies in economic, political and cultural dimensions to tailor their programs to globalization strategies.  Doing specialized work plays an important role in strengthening the ability to keep up with globalization  Activities such as: holding specialized workshops, strengthening cultural beliefs, using information and communication technologies, using databases, organizing specialized information, strengthening the foundations of democracy, Interaction with the media, citizen participation, interaction with society And family, better familiarity with social media, environmental issues, cultural programs, expanding social collaborations, producing subject  bibliographies, regional union-catalogs, copyright agreements, using smart technology tools, and educating librarians and information professionals play an important role in globalization programs of public libraries. The results showed that globalization is a multidimensional phenomenon; Globalization affects many aspects of human life. Numerous aspects of globalization are broadly based on three dimensions: economic, political, and cultural. In this study, it was found that all dimensions of globalization are above average.

Scientific miscoduct is an acute problem in the research environment of the country, which has different species such as plagiarism and ghostwriting. Ghostwriting has expanded dramatically in Iran in recent years and has been accused by numerous individuals from various groups, from academics to clerics.This has particularly alarmed academic and scientific institutions in Iran and has led iran's legislator to pass the Prevention and Coping of Academic Fraud in the Preparation of Academic Texts Act (2017), despite some intellectual property laws, such as the Protection of The Rights of Authors and Composers Act (1969). But is ghostwriting actually an academic problem, and can national regulations in Iran, including the fore-looking Acts, counter ghostwriting and prevent it? Or at least stop its growth?  In this study, by referring to library and legal documents, the literature of the subject has been investigated as much as possible and then, according to the criteria of intellectual property, and the valid regulations in Iran, based on analytical-descriptive method, while providing a legal definition of ghostwriting, different aspects of this research misconduct have been explained and legal answers to the questions have been given. The study showed that contrary to the provisions of Note 5 of the Prevention and Coping of Fraud in the Preparation of Scientific Works Act (2017), measures such as editing, research collaboration or translation, which have been considered as exceptions to ghostwriting and scientific misconduct, can be precisely the example of ghostwriting and therefore, this Act cannot prevent ghostwriting in practice. Also, the difference between scientific misconduct in the Protection of The Rights of Authors, Composers and Artists Act (1969) with what is seen in the Prevention and Coping of Fraud in the Preparation of Scientific Works Act (2017) was explained from a legal perspective and at the end of the article, according to the findings of the study, some suggestions have been presented for preventing and countering ghostwriting.

Security of information technology infrastructure library processes needs to provide intelligent solutions to advance goals and prevent vulnerabilities, given the stimuli in the IoT environment. To ensure security, proper management is needed to maximize security levels so that complex paths can be eliminated, performance improved, the information technology infrastructure library process structure optimized, and ultimately the goals achieved. The present study is based on a detailed analysis of relationships, manual and systematic models by studying the security of research achievements in three categories: free, academic and organizational. We consider the probability of attacks in processes in four areas and three general modules, specific, propagation by analyzing security scenarios and with maximum levels in the simulation model. Also, the maximum levels in the case study are dedicated security module in free category 10, academic category 23, organizational category 14 and in publication security module, 24 levels for journal and 8 levels for conference. In determining the probability of an attack occurring, probabilities that are negligible and close to zero are eliminated. Then, based on the available information, a simulation model is presented, parameter change testing and calibration are performed, and the best possible values are determined in accordance with the data. This research tries to create security by estimating the effect of limit states in processes by simulation by providing manual and systematic models. It also provides optimization of possible changes for change management (parameter change testing and calibration) and enables managers to make decisions without inducing risk, cost and time according to existing scenarios.

The aim of this study was to investigate the effectiveness of using augmented reality technology in the specialized library website on improving the SEO of the library site. The research is considered as an applied-developmental research. Question 1 using library studies and quantitative content analysis (Two automatic analysis tools "SEO timer" and "SEO check-up site" were played), question 2, survey and questionnaire, question 3, experimental survey, pre-test and post-test. First, 12 components were extracted as the main components of library SEO. In the second stage, 7 main components of augmented reality content were identified and then a library was selected to test the impact of augmented reality content on SEO. The result of using augmented reality on its visibility showed that the library site's ranking in Google retrieval has improved by an average of 60% in one month (without major advertisements and notifications), which can be based on two components: the number of visitors with an increase of approximately 98 % And the duration of users' presence on the site should be justified by an approximate increase of 120%. According to SEO experts and augmented reality experts and librarians, the use of augmented reality technology can be effective in improving some SEO-related items, and the test of establishing augmented reality-based content on the library's website also showed that google rank of library site improved by 60%.

Despite the research on evaluating the role of information system capabilities on organizational performance, the mechanism of this impact is still neglected, especially in the context of project-based organizations. Therefore, the purpose of this study is to investigate the role of information system capabilities in achieving organizational performance by evaluating the mediating role of business process performance and decision-making performance in project-based organizations. The target population of the present study is all companies supplying auto parts and based on the sampling, the research questionnaire was distributed among 108 managers of the mentioned companies. The research hypotheses were tested using structural equation modeling and partial least squares method. The results showed that information system capability had a positive and significant effect on decision making performance and decision-making performance had a positive and significant effect on business process performance. The analysis also showed that decision-making performance played a mediating role in the relationship between information system capabilities and business process performance, as well as in relation to these capabilities and organizational performance. Finally, the findings confirmed the mediating role of decision-making performance and business process performance in the relationship between information system capabilities and organizational performance.

Identify the current status of technical support for users who use the Iranian Scientific Database (Ganj), the National System for Registering Dissertations, Theses, and Proposals (Registration), the Research Background System, and the Client System of the Iranian Institute of Information Science and Technology (IranDoc) in order to Providing solutions to improve it is one of the basic needs of Irandac to protect users by providing technical support services to leading organizations in the field of information technology in the country. These four systems are one of the most widely used and important systems of Irandak in providing services to the scientific community, especially the university community of the country, and many users use the services of these systems. The available information indicates that Irandac needs to use more efficient methods to provide technical support services to users of these systems. This study has reviewed and documented existing methods of user support, has provided solutions to improve support services.

"Sport fishing" or "Recreational fishing" is a highly profitable hobby and sport, and Iran has high capabilities to do it. researchers believes that all the stakeholders can be gathered together by launching a platform, and by creating "Value network" of sport fishing. this can provide the necessary information for manager of this field, leads to improving the knowledge and skills of fishers, preserving natural resources and protecting aquatic resources and develop entrepreneurship. Therefore, this study tried to design the business model of "Iranian sports fishing platform". This research is based on Osterwalder’s "Business model canvas", and the "Delphi" method. researchers got the initial idea of the potential elements of nine parts of the Osterwalder’s canvas by surveying four of the world's foremost sport fishing platforms. Then, data were gathered by Snowball sampling method in two rounds by using a questionnaire. Out of 105 elements, 18 of which did not reach the required score in the second round of Delphi and were ignored, and 15 elements were eliminated in the third round. 72 elements were remained, according to which, researchers presented the canvas of this business model. The high level of experts' agreement with monetizing of the platform through "Advertising" and their low willingness to have "Legal and regulatory bodies" in the platform and taking the advantage of its benefits can be regarded as the most interesting findings. Considering the important role of "customer trust" in the platform, it can bring about the success and failure of a platform. This finding can be generalized to most platform businesses in Iran, especially marketplaces.