نشریه پژوهش های روان شناختی در مدیریت
سال نهم شماره 1 (پیاپی 16، بهار و تابستان 1402)

The research method was causal-comparative. The statistical population in this study includes all employees of health centers in the east of Guilan province. Sampling method is available in this study, which according to the population, the sample size was 140 using Morgan table. Using the Iseng personality questionnaire, which has two parallel forms A and B, it is used to measure introversion and extroversion. The sample size was then divided into two groups (70 introverts and 70 extroverts). In order to collect data, Young's incompatible schema questionnaire, Type II Ambiguity Tolerance Questionnaire (MSTAT-II) (McLean, 2008), Spence and Robbins (1992) Addiction Questionnaire, and Eysenck Personality Questionnaire were used. For statistical analysis of data, Spss 22 statistical software and single and multiple analysis of variance test were used and a significant level (P <0.05) was considered. The results of statistical analysis of data showed that there is a difference between tolerance of ambiguity in introverted and extroverted employees. There is a difference between overwork addiction in introverted and extroverted employees. There is a difference between early maladaptive schemas in introverted and extroverted employees.

The purpose of this study is to investigate the effect of organizational climate on informal learning of teachers in Fereydunshahr city through the mediation of psychological capital. The present research is applied in terms of purpose and is one of the descriptive-survey researches. The statistical population of the present study consists of 686 teachers in Fereydunshahr city. For example, using Krejcie and Morgan table, the sample number was estimated to be 244 people. The research instrument consists of three standard questionnaires of informal learning of Hong et al. (2020) which has 18 questions, the atmosphere bar questionnaire of Johnson et al. (2007) which has 21 questions and the psychological capital questionnaire of Lutans et al. (2007) which has 24 questions. In the present study, two methods of face and content validity have been used and Cronbach's alpha of 0.88 has been used to evaluate the reliability. The collected data were analyzed based on structural equation path analysis with Smsrt PLS software and Sobel test. The results showed that the organizational climate had a positive and significant effect on informal learning in the workplace with the mediating role of psychological capital.

Salesforce is costly and companies are looking for efficient and effective management. In the meantime, sales managers have a key role in supporting and increasing the skills of their sales force. The purpose of this study is to investigate the effect of sales manager support on the emotional health of the sales force. The present study is applied in terms of purpose and descriptive survey research in terms of data collection. The statistical population of the study is the sales forces of food distribution companies in Shiraz. The sample size is 322 people. The research data were collected through a standard questionnaire and used to analyze the data using AMOS 21 software. The results indicate that sales manager support is positively related to time management skills, motivation, positive emotional reactions, and expectations of future sales force success and also negatively correlates with rumination and emotional exhaustion of salesforce. Also, the emotional exhaustion of the sales force is negatively related and the expectations of the future success of the sales force are positively related to the motivation of the sales force.

The purpose of this research is to investigate the impact of employees' destructive behavior on customers' deviant behavior. This research is applied in terms of purpose and descriptive-survey in terms of nature of the method. The statistical population of the research includes the customers of National Bank branches in Ilam, according to Morgan's table, 384 people were selected for the research sample. The data collection tool in this research is a standard questionnaire whose validity has been confirmed by expert professors and its reliability using Cronbach's alpha coefficient. Lisrel software was used for data analysis. The results show that the destructive behavior of employees has a positive and significant effect on the deviant behavior of customers in the branches of National Bank of Ilam. Also, the dimensions of employees' destructive behavior are: violation of laws, corruption of employees, lying to customers, retaliatory behaviors and aggression at work also have a positive and significant effect on customers' deviant attitudes in branches of National Bank of Ilam.

This research Aimed to determine the role of mindfulness, metacognitive beliefs and self-control in predicting employees job satisfactionin in Tehran airlines.This study was a descriptive correlational in terms of method and it was applied in terms of purpose. The statistical population included all of the airlines employees of Tehran city in2020. The sampling method was convenience sampling that 153 subjects were selected as the sample that According to the inclusion and exclusion criteria,148 questionnaires were completed. .Data were collected by using questionnaires of Minnesota Job Satisfaction, Freiburg Mindfulness, Wells Metacognitive beliefs, Tanji Self-Control and were analyzed in SPSS26 software by Spearman correlation and linear regression tests. The results showed that Mindfulness had no relationship to job satisfaction. Among the components of metacognitive beliefs variable, negative metacognitive beliefs about uncontrollability and danger inegatively and self-control variable positively predicts job satisfaction in employees.According to the research results, In order to increase the employees job satisfaction, create interventions and provide training to reduce employees negative thinking and beliefs and increase self-control would be useful to employees.

The main goal of this thesis was to investigate the effect of organizational health components (scientific emphasis, morale, resource support, constructiveness, work consideration, manager's influence and institutional unity) on job satisfaction with the mediating role of organizational commitment of employees of Mashhad National Oil Products Distribution Company. The number of employees measured based on Cochran's formula is considered to be 260 people. The data collection method was done in the field through a questionnaire. In order to collect data, three standard questionnaires were used. 1- In order to collect organizational health data, standard Hoy questionnaire was used, 2- Allen and Mir organizational commitment questionnaire, 3- Minnesota job satisfaction questionnaire. In this research, in order to analyze the data, it was done using descriptive and inferential statistical methods. Descriptive statistics methods were used to check the demographic characteristics of customers. Inferential statistical methods included partial least squares method. Data analysis was done using SPSS and Smart PLS statistical software and the results showed that all the hypotheses were confirmed and a general hypothesis states that organizational health is on job satisfaction with the mediating role of organizational commitment in the national distribution company. Mashhad oil has a positive and significant effect.

In this research, the effect of power sources and performance outcomes of the efficient and inefficient conflict of interest in the buyer-seller relations in the carpet market has been discussed. The research method is descriptive (non-experimental) and correlation research is a path analysis method because in this research the relationships between variables were investigated in the form of causal model. The statistical population of this study is 150 people. the total number method was used for statistical sample. To analyze the data, descriptive and inferential tests were used. Descriptive tests such as percentage, mean and standard deviation, Pearson correlation, confirmatory factor analysis and structural equations were used with Smart PLS software. The results of the research hypothesis showed that the power sources (mandatory and non-volatile) and the results of the efficient and non-efficient controversial performance of the exporter-importer relationship in the carpet market have a significant effect. . In order to improve the quality and adapt it to the demands, needs and preferences of customers, sellers should pay more attention to important factors such as managing the relationship between buyer and seller, which have a significant impact on the export debate.

The purpose of research is to investigate the effect of loneliness of employees in the organization on career advancement, risk-taking and trust with the mediating effect of perceived organizational support. The descriptive research method was correlation type. The statistical population of the present research is all the employees of the social security organization of P Borujen city, from whom 70 people were selected by stratified random sampling and answered the relevant questionnaires that included loneliness in the organization, career advancement, organizational support, risk-taking and trust. . In order to analyze the data in the present research, from the statistics at two descriptive and inferential levels; Pearson correlation, confirmatory factor analysis, path analysis and structural equations were used. The findings showed that there is a negative and significant relationship between loneliness in the organization and risk-taking and trust in the organization. there is a direct, positive and significant relationship between perceived organizational support and risk-taking and trust in the organization and career advancement. loneliness in the organization has a negative and indirect effect on perceived organizational support through the mediation of risk-taking and trust. It has a negative and indirect effect on career advancement through the mediation of perceived organizational support.

Despite the long-term relationship between job characteristics and bullying in the workplace, little focus in the literature has been on the role of leaders in shaping this relationship. Hence, a more comprehensive picture of how the workplace influences bullying at work by integrating leadership and job characteristics into a set of processes. Considering Toxic leadership as a negative phenomenon and as a top-down effect on employees, toxic leadership has increased organizational intimidation by manipulating workers' feelings of job insecurity, which in turn contributes to higher relocation intentions.Therefore, the purpose of this article is to Investigating the Relationship between Toxic Leadership with Turnover Intention, the Mediating Role of Bullying in the Workplace and Job Insecurity. The results showed a positive and significant relationship between Toxic leadership with job insecurity, bullying in the workplace and the Turnover Intention. The results also showed that organizational bullying mediates the relationship between Toxic leadership and the Turnover Intention. The results of this study consider the need to pay attention to Toxic leadership and areas of bullying in the workplace to reduce the Turnover Intention. On the other hand, the results showed that job insecurity mediates the relationship between toxic leadership and organizational bullying.

This research was conducted to determine the mediating role of social support about perfectionism and social self-efficacy to find the level of social self-efficacy and perfectionism among female employees of cultural and art organization of Tehran's Municipality and the ability to make effective strategies to promote the level of social self-efficacy and positive perfectionism. The research design was descriptive, correlation method. The sample selected by cluster and in access sampling method and contained 270 women with at least one year of work experience. The participants completed the Social Self-efficacy Scale (Smith and Betz, 2000), the Positive and Negative Perfectionism Scale (Terry-Short, 1995), and The Social Support Appraisals (SS-A) Vaux et al (1986). The results of path analysis indicated that there was a significant positive correlation between positive perfectionism and social self-efficacy and a significant negative correlation between negative perfectionism and social self-efficacy. In addition, positive perfectionism had direct effect on social support and negative perfectionism had indirect effect on that and social support had direct effect on self-efficacy.

Human capital is the main and most important source of economic investment in the present age. This valuable capital is necessary to create a wide range of relationships based on trust or social capital. One way to promote social capital through human capital is to promote e-learning. The purpose of this article is to investigate the role of e-learning in promoting social capital through change in human capital. This applied research is a method except descriptive-survey research. The data of this research were collected by field method and through a questionnaire. The validity of this questionnaire was confirmed by professors and experts and its reliability was confirmed by Cronbach's alpha 0.88. The statistical population of the staff of the Martyr Foundation and Veterans Affairs in Semnan and Tehran provinces, of which 385 people were randomly selected as a sample. The collected data were analyzed using structural equation modeling technique based on LISREL software. The results of this study show that e-learning has increased human capital and this valuable capital has also increased trust-based relationships or social capital. E-learning also has a direct impact on social capital.

The aim of the research was to identify the cognitive factors affecting managers' financial strategic decisions and to prioritize these factors. This research is based on the practical purpose, in terms of its nature and descriptive method, and it is cross-sectional in terms of time. In this research, the sample size is 30 people, the tools used in this research are questionnaire and data processing using SPSS and Expert Choice software. Qualitative analysis showed that financial strategic decisions are influenced and related to the factors of process and service performance excellence, organizational factors, individual factors and risk management and investment. Fuzzy and prioritization of the identified dimensions and components was done using the technique of network analysis process and the results showed that among the efficiency factors of processes and services, organizational factors, individual factors and risk management and investment, respectively social and legal activity , contextual factors, static rationality and the environment have the greatest impact on managers' financial strategic decisions. Among all the sub-criteria ranked in the above four criteria, social and legal activity has obtained the first rank and cognitive preparation has obtained the last rank.