پژوهشنامه علوم انسانی و اجتماعی
پیاپی 12 (بهار 1383)

To show the significance and necessity of organizations in a community, Etzioni maintains that the contemporary community is essentially an organizational one due to the fact that the contemporary man lives in organizations from birth to death. However, considering the importance and the role of structure on the effective performance of organizations, it is necessary to determine what a suitable structure is. There are many situational variables that affect the determination of effective structure so much so that it is almost impossible to investigate all of them simultanuosly. However, considering the great importance of the situational variable of the personel in an organization, we have decided to focus on this variable in this investigation. In this article, after literature review, via survey research, both the existing organizational structure and the preference of Islamic Azad University of Nowshahr and Chaloos were analysed. The analysis is based on Burns and Stalker's famous classification of organizational structure, that is, Mechanical and Organic structure from the employee's point of view. It is concluded that the existing organizational structure of the university is a middle structure (that is, a state between mechanical and organical structure) but the preferred organizational structure of University is a mechanical one. In other words, there is a discrepancy between the existing organizational structure and the preference in Islamic Azad University of Nowshahr and Chaloos.

The main purpose of this survey is to understand the relationship between manager's communication skills and organizational health. To conduct this study, all faculties of Ferdowsi University of Mashhad were selected. The researcher subsequently aimed to discover any possible relationship that might exisit between the two main variables.Based on the communication skills which included four items (verbal skill, effective listening skill, writing skill and information science skill) and the seven dimentions of organizational health, the Faculties are divided into four groups including Literature and Human Sciences, Agricultere, Pure Sciences and Engineering.Main research questions are as follows:1- How are the Faculty Dean's communication skills related to the mark of communication skills questionnaire?2- How is the organizational health of the Faculties related to the mark of organizational health questionnaire?3- Are there any significant differences between the marks of the four groups?4- Are there any significant differences between the marks and the organizational health of the Faculties in the four groups?By counting methods, a research sample was determined with73 administrators in the University. After gathering data by two questionnaires, the data was statistically analysed by Pearson Correlation and one-way variance analysis (ANOVA).The main results areas follows:1-There is a significant relation between manager's communication skills and organizational health, with 99% confidence.2-There is not a significant difference between the mean of the manager's mark of communication skills.3-There is not a significant difference between the mean of the Faculties related to mark of organisational health.

This study aims to investigate the most important interfering factors which create stress and the relationship between of the factors and personnel performance. The facrors are divided into two general categories: organizational and environmental.The most important factors which are considered include role ambiguity, role conflict, role overload (quantitative and qualitative), progress route and responsibility. Results show that the factors have a positive correlation with stress. Furthermore, there is a correlation between circumferential factors.Also the results of the study show that the correlation between organizational factors and stress is more strong. This study focuses on the organizational factors and their relationship with stress. It also considers the effect of stress on the personnel efficiency.

Human resources are one of the essential factors of economical and social development and growth in any society. It is obvious that educational investment specially Technical & Vocational trainings related to human resources and their employment is one of the basic indicators in determination of its development. Lack of coordination between these trainings and employment will cause crisis. This article not only attempts to review the employment status of technical and vocational trainees in Mazandaran provice but also analyzes the obstacles and effective factors for their employment in the labour market.Researche results have shown that skilled trainees cannot find their appropriate job in industrial and agricultural sectors (specially in relation to women). The reasons are: They are not known to employers appropriately, loss of appropriate relation with employers and financial problems. In addition, quality improvement of skills training courses has an important role in their employment.

In our competitive world, all organizations are trying to increase their share and also endeavor to capture the market of production by producing goods which address customer needs. The activities and the benefit of such organizations depend on the customer. Therefore, it is necessary that the customer requirments be determined and prioritized in general, and the voice of the customer (VOC) be gathered. Though he voice of the customer can be collected by several instruments, the most important of such instruments include: comment cards, surveys, focus groups, customer visit, interview, claimants, basic need, etc. But the employment of any one of the above research tools depends on the conditions and restrictions of the organization involved. After gathering the requirments by the tools which are specifically designed for VOC, the requirments must be categorized to select the requirments that predominate.At the stage of analysis and survey of the requirments mentioned, tools of information analysis and such quality tools as Kaono model, Pareto diagram, Affinity diagram, voice of customer table can be used. Subsequently, the analytic hierarchy process (AHP) technique that is a multiple criteria decision making method can be used in prioritizing customer requirments. But considering the purpose of this research, the FUZZY AHP has been employed. Finally, customer's requirments of C457 bus was identified and prioritized.

Employee job satisfaction is one of the most important factors contributing to the development of organizational effectiveness, efficiency, productivity and commitment which, in turn, are affected by the management and leadership style of mangers.The objective of this research is to investigate the relationship between management style of mangers and employee job satisfaction at Isfahan Medical University Hospitals (IMUHs).This is a descriptive and cross-sectional research study. The study population includes all the employees and managers of IMUHs (6405 persons). Employing a classified random sampling, the data was collected through the distribution of two questionnaires (leadership style and employees job satisfaction questionnaires) among the 814 employees: first line, middle and senior managers of the hospitals. The management style of managers at all levels (first line, middle and senior managers) was found to be a participative management one. The mean of employee's job satisfaction was 3.21±0.53 from 6 credit (medium scale).There was a statistical relationship between manager's management style and employees job satisfaction (p=0.00). The employee job satisfaction depends upon the management style of managers. However, the application of the participative management style depends on the organizational maturity level of employees and the education level of managers in order to apply this management style.