فصلنامه پژوهش های مدیریت منابع سازمانی
پیاپی 1 (بهار 1390)

According to the resource based attitude, the capabilities of information systems improve firms’ performance and competitive advantages through three ways: 1) inside-outside capabilities, 2) outside-inside capabilities and 3) spanning capabilities. Because of the importance of systematic study on the relationship between these capabilities and firms’ performance this paper was aimed at investigating this relationship using fuzzy analytic hierarchy process (FAHP). We utilized the FAHP because of existing several indices, complexity of decisions and uncertainties that are intrinsically involved in the evaluation of these capabilities. The results imply that among the criteria, return on sales and cost of sold goods are two key criteria that facilitate firms’ success. Moreover, inside-outside capabilities regard a good stimulus for improving firms’ performance. Then, firms’ internal capabilities are more important in responding to market than outside-inside capabilities.

One of the most important issues that organizations face is how to motivate employee to perform their roles well, thus ensuring that organization to retain its effectiveness. Indeed, specific set of employee's behaviors, discretionary ones that employees perform for organization that can significantly affect on organization’s success specifically. These behaviors are called organizational citizenship behaviors, defined as discretionary work behaviors that that have not been recognized directly or explicitly by the formal reward system, and in the aggregate, they promote the functioning of the organization. In this study has tried to investigate relationships between organization ethical values, organizational justice, organizational commitment, ethical behavior and organizational citizenship behaviors in Staff part employees of Payam Nour University (Tehran branch). In respect to purpose, this study is applied and in respect to doing method and data collection, is descriptive-analytic. LISREL and structural equation model were used for testing the hypotheses. The results of this study indicated that organization ethical values positively affects on procedural and distributive justice. Procedural and distributive justice positively affects on organizational commitment. Also organizational commitment positively affects on ethical behavior. Ethical behavior positively affect on sportsmanship and altruism dimensions of organizational citizenship behaviors.

Remarkable progresses of science and extensive development of modern technologies have led academic ability to become one of the tools of power. Accordingly, governments are trying to promote their higher education system in such a way that their position would improve on the basis of its performance. One of the most effective ways is to develop a comprehensive and integrated model for evaluation and ranking of universities and higher education institutions. Reaching such a model needs identifying factors and criteria that are related to evaluating the universities performance, choosing compatible factors with Iran’s higher education system, classification of the criteria and finally, representing them in a model. In this research, according to the literature review and expert’s point of view, eight factors were presented as the basic parts of the model as follows: educational, research, cultural, student, management and human resource, information technology, quality assurance and educational and research space factors. By using factor analysis, the extracted criteria were classified according to these eight factors and the final model was presented. The use of this model will cause integrating the system of performance evaluation of universities and higher education institutions. It will further help them to pursue their competition in such a way that consequently help the country to reach the desired scientific capability.

Empowerment has high impact managerial and organizational efficiency and effectiveness. On the other hand, the role of entrepreneur people to create competence advantages is undeniable. The advantages of the workplace spirituality (innovation, organizational commitment and so on) can make our organization an effective organization. So relationship between psychological empowerment, workplace spirituality and entrepreneurial behavior is the aim of this research. The conceptual model of research has been designed using these three variables. For this purpose, six hypotheses were tested. It was concluded that there is a significant relationship among three variables (psychological empowerment, workplace spirituality and entrepreneurial behavior).

Measuring government is among the major challenges faced by public policy makers in any country. The origin of measuring the government performance is the managerial paradigm of political system. Public policies are reflections of government management. For measuring policy outcomes, a measurement system must be designed. The public value model can be used for measuring policy outcomes. In this paper, a model for is proposed measuring public policy performance based public value model.

The process of globalization and the formation of new competitive environment have not only led to the necessity of export for the economy of nations, but also to the survival and growth of many companies. The type of a company's strategic orientation is considered as one of the most important factors for export success. Among them is proactive versus reactive orientation. Being proactive is defined as a managerial understanding, in which an organization can affect its destination through the systematic analysis of opportunities and threats. On the other hand, being reactive indicates low levels of demand analysis and market research of an organization. It is expected that exporting companies with proactive strategic orientation enjoy a more successful exporting experience. In contrast, reactive strategic orientation undermines the export success of a company. Accordingly, the conceptual model of this study was formulated and four hypotheses were established based on this conceptual model. Through the data collected by a questionnaire from a sample of 34 exporting companies located in Mashhad (Iran), and then using regression analysis, the results obtained showed that proactive strategic orientation has a positive effect on export success and expected both export success. On the other hand, the negative impacts of reactive strategic orientation on export success and expected export success were rejected.

Organizational citizenship behavior, as an optional and intelligent behavior of the personnel, has a significant impression on the individual and organizational conducts and make the personnel to do their duties much better than expected and assigned by their job description. Meanwhile, self-efficacy of the personnel, relaying on their ability and talent, has a determining role in encouraging and developing organizational citizenship behavior. This article aimed to study the correlation of the self-efficacy of the personnel with conducting organizational citizenship behavior and also the correlation of the personnel’s self-efficacy with the aspects of organizational citizenship behavior among the personnel of the Cultural Management Department of the Ministry of Science, Research & Technology (Tehran, Iran). The required data were collected through official census of all the employees of the Cultural Management Department of that Ministry using two different questionnaires; Podsakoff et al’s questionnaire, was used to assess organizational citizenship behavior, and the researcher made questionnaire, programmed based on Bendora’s study on social-cognitive theory, was applied to assess the organizational self-efficacy. The research is a survey study and the data were analyzed using correlation coefficient calculation and its significance test (T-sample test). The results showed a direct relationship between the personnel’s self - efficacy and the outbreak of citizenship behavior. There was also a direct interrelation between the personal’s self-efficacy and every aspect of the citizenship behavior.