Journal of Information Technology Management
Volume:5 Issue: 3, 2013

Development in the social aspects of each society is a very important academic and practical field. In the information revolutionage، information and communication technologies are penetrating all levels of societies and have catalyzed the process of development in every country and encourage many scholars to study how these technologies affect the social، political and economic aspects of each society. This study examines the effect of ICTs penetration on social development، as an important component of the process of development. In this paper، in order to explore the effect comprehensively، the interview method and qualitative approaches such as grounded theory are used. Eighteen scholars in the fields of social science، public policy and information and technology were interviewed to investigate how ICT affects the social development. The results of the analyses of the interviews were categorized into three mechanisms: making competency، increasing public demands، and making changes in social institutions. The explanation of each factor regarding the effects of ICT on social development is discussed. In the end، some ideas for further research are presented.

The advantages and special characteristics of service oriented architecture and expansion of employing such architecture have brought security topics which are different in some cases from the security principles of traditional information systems. In this article our aim is the examination of various indices of security and the presentation of strategies for security in information systems by service oriented architecture. We hope the results of the research help IT managers make a secure information system and more secure architecture service-oriented. It’s an applied research and its method of operating is descriptive. The most important indices were extracted. Then، the statistical population was questioned about them. It was analyzed after gathering data through T-test. Then the most important indices and their related sub indices prioritized through hierarchical analysis of the data.

Management of project''s knowledge is very effective in the performance of project management and carries a great portion in achieving the targets of organization and projects. In project-oriented organization، knowledge and experiences of projects play a crucial role. Accurate identification and suitable application of knowledge in success of knowledge management is necessary. This combines with accurate identification and suitable application of knowledge and knowledge sharing techniques and relationship between them. In this paper، recognition، prioritization and classification of knowledge and knowledge sharing techniques in project-oriented organization are taken to consideration with survey experts by the use of literature review، PMBOK، best statistic techniques and factor analysis. The results recommend that which kind of knowledge sharing technique groups is better for implementation by which kind of knowledge groups. Suitable application and accurate identification of knowledge and knowledge sharing techniques and relationship between them can play an effective role to perform knowledge management successfully in project management.

In recent decade، with increasing competition، attracting and retaining customers are known as the most valuable competitive tool for many organizations. Customers have a key role in success of businesses، so the managing of customers'' relationship is one of organization priorities. Although some organizations have customer relationship management، they are not able to absorb customer satisfaction. With formation of private banks in Iran، state banks were exposed with many problems in marketing. This article has attempted to present a model of improving customer relationship management with knowledge management by managing efficiency and priority knowledge of the organization. Therefore knowledge management factors including customer knowledge، staff knowledge، knowledge of the market that are called independent variables and customer relationship management variables (management services، complaints، suggestions) were identified as dependent variables، were selected. Bank Sepah was chosen as the sample. For data analysis، structure equation model and lisrel software are used.

It is rather difficult to exploit knowledge in project organizations due to their unique characteristics and temporal behavior of activities. Therefore، development of knowledge management capability among projects is accounted for an important source to gain competitive advantage. This paper tries to provide a conceptual framework in order to introduce applications of storytelling as an effective and inexpensive mechanism for projects knowledge management. At first، a conceptual framework was designed including 58 story applications in activities of project life cycle by studying and analyzing the related literature. Then، validation of this conceptual framework was investigated and verified by relevant experts. Finally، application of storytelling was assessed within the projects of Sanam industrial and commercial company، using the framework designed. Analysis of data demonstrates that out of 58 applications introduced، this company benefit from just 28 applications. Research method in this section was survey. According to the available information، this paper is one of the first researches which have adopted to introduce applications of storytelling in the life cycle of project management by providing a conceptual framework.

The aim of this article is to investigate the structural relationship between social influence، motivation and facilitating conditions with the use behaviour of teleworking technology، considering the moderating effect of behavioural intention to utilize teleworking. The research is done according to descriptive method with correlational type. Statistical population is public organizations and the sample was selected using simple random sampling. Data collection tool was questionnaire and experts judged its validity. The reliability of the tool was evaluated using a pre-test of 30 people. The data gathered from a sample of 365 people used to test the hypothesis and conceptual model of the research. By exploratory factor analysis and structural equation model path analysis was done. The results show that social influence، motivation and facilitating conditions have a positive impact on behavioural intention to use teleworking systems and this behavioural intention cause an increase in using behaviour among employees.

This study aims to investigate the current and desired situation of information and communication technologies (ICT)، organizational structure and firm performance in Consultant Engineering Firms. To do so، a descriptive-exploratory study was performed among 252 managers and experts of consultant engineering firms in Tehran. A cluster sampling approach was used bya self-administrated questionnaire. Reliability was confirmed by Cronbach’s coefficient. Using one sample t-test، paired sample t-test and regression analysis، results indicated that 1) current and desired situation of ICT، organizational structure and firm performance are acceptable، 2) there is significant difference between current and desired situation of ICT، organizational structure and firm performance، 3) ICT has a positive and significant effect on organizational structure and firm performance.

Supply and development of ICT is considered as an important factor of ICT demand in line of macro plan of each country. In this regard، the relationship development of provinces with ICT services and ICT infrastructure is investigated among households of provinces in the Iran. In order to evaluate the level of ICT services and infrastructure، we applied introduced «IDI International index» with three separate subgroups (access، use، skills). The estimate results show; by increasing size of household، demand for ICT will be grown up. Also household are following from last year consumption habits. In evaluating the relationship development of ICT services and ICT infrastructures، skills subgroup has had most effect on growing of household expenditure on ICT. As a result investment on user skills level increases usage of ICT facilities. Finally access subgroup that was related to investment in ICT infrastructure and facilities causes more growth in ICT demand

Web 2. 0 is not a single technology or standard but rather a set of concepts and features. Web 2. 0 concepts and features call for further attention. Since، previous studies have only addressed only some of these concepts and features. In order to give a comprehensive view of Web 2. 0، these features are collected through literature review and a framework of Web 2. 0 features is presented. Also، due to the lack of an integrated and comprehensive classification of Web 2. 0 business models and the diversity of approaches and the incompleteness of the models، this study has investigated، compared and integrated previous models and classifications using the meta-synthesis method. In this study، a new classification of Web 2. 0 business models has been presented and the conceptual relationship between the characteristics of Web 2. 0 and Web 2. 0 business models has been proposed and the most important features of each business model have been mentioned. Finally، real examples from Iranian and international sites for each model has been presented through observation and evaluation of websites or from past research.

Nowadays، use of e-learning is one of the opportunities that information technology has provided for the teaching. Since the method of training has become an industry so the concepts of value and value creation in the value chain need to be reviewed and updated based on e-learning system components. In this paper، with the aim of offering optimized value chain in the comparative study of traditional and electronic learning value chain، important characteristics of an ideal value chain model، from the assessment of the needs phase to final assessment were extracted. Then by interviews، from different points of view and with 59 questions in three sections: general analysis and design، implementation and evaluation of a sample composed of students as clients، teachers، professionals، managers، suppliers and producers of content in the investigated university was surveyed. Finally، as the results of this survey، Optimized Value Chain model and its Application is presented for universities and higher education institutions seeking to enter the field of e-learning.

In recent decades، information technology systems and tools play an essential role in improving the method for responding the requests from managers. Decision support system as an important tool has the fundamental role in organizations. In the team of Software project allocating people to tasks has a noticeable effect on profits. A decision support system can help managers in making appropriate decisions. In this research the DSS was designed by integrating Dynamic Programming and Goal Programming method. Usually there are different goals and even contradictory ones in Software project. Such goals would complicate the decision making process. Decision support system proposed in this study defines the goal for each criterion. The deviation from the goal is for evaluating the answers. The advantage of decision support systems is combining goals that are different in nature. The proposed algorithm compared with other methods requires less computation.

Online impulsive purchasing is focused on those buying processes which simply break the borders of normal logical buying process، and are done after being influenced by some internal or external stimuli in a spare of moment and without complete evaluation of products’ alternatives. This subject especially in an online context becomes a popular one among researchers in management، economy and consumer behavior fields. We also aim to count and analyze the influence of main stimulus affecting online impulsive purchases including environmental، situational، product related، individual and promotional factors by gathering 123 completed usable questionnaires from online shoppers of group discount websites. The data have been analyzed using SPSS software and finally we came to a conclusion which supports two of our main hypothesis about positive impact of individual factors and product related factors، and rejects 3 of them which were the impact of situational، environmental and promotional factors. The study is a descriptive applicable survey، and has gathered its data by accidental and convenience sampling methods from Iranian discount websites’ customers