نشریه دانش شناسی
پیاپی 20 (بهار 1392)

Social media and its technology such as social networking have provided new opportunities for libraries and librarians in the world. In academic libraries, we can use of them as a powerful tool for communication. These tools provide excellent conditions for exchanging information between students and faculty members, and the librarians. This study determined use of the social networking tools (social networking sites, blogging tools, micro-blogging tools and wiki tools) in sharing the knowledge among librarians at University of Isfahan. The research population included all librarians of University of Isfahan. The questionnaire is used for collecting data. The statistical software SPSS16 is used for data analyzing. The findings show that mean of using social networking tools in sharing knowledge by University of Isfahan librarians 1.79 and mean of using each of social networking tools (Social networking Sites, blogging tools, micro-blogging tools, and wikis tools) in sharing knowledge by University of Isfahan librarians includes the following (1.66), (1.69), (1.64) and (1.93). The results indicated the using social networking tools in sharing knowledge among librarians of university of Isfahan are downward evaluation. Also from among social networking tools categories, wiki tools and micro-blogging tools, respectively had maximum and minimum contribution in the process of sharing knowledge between librarian this university.

The aim of this study was to evaluate the quality level of services provided by the Regional Information Center for Science and Technology (RICeST) using the Six Sigma methodology. The studied population in this research includes the users of (RICeST). 120 users in this center have been chosen as the samples by a simple random way. Data collection tool in this study was the LibQUAL Questionnaire. Using this questionnaire, the gap between the customer's expectations and perceptions was identified and analyzed. Data were analyzed using the statistical software "Spss" and the mean and standard deviation were calculated for the obtained data. In each of the evaluated cases, the calculated standard deviation was compared with the sigma level in the output table for the types of sigma in order to specify the qualitative efficiency of services. By this way, the error rate in each of the provided services has been determined. the findings showed the employees in the Regional Center for the Science and Technology Information have been able to meet the user's minimum expectations in this center in all cases except the option "The courteous staff"; and have allocated the efficiency 50% which is equal to 500,000 errors per million. In the other words, the average rate was true in all raised options about the staff in this center. The efficiency, 69. 20 percent, obtained from the users view about the quality of existing resources in this center represents their relative satisfaction with the current condition. Only about the option "the presence of a website in the center" the level of user's expectations has been equal to the actual level and the efficiency 99. 97 percent been achieved. The quality of library space at the actual level has been lower than the maximum level of user's expectation, but it has been higher than the level of user's minimum expectations. The efficiency 69. 20 percent about the center space indicates 308,000 errors per million. In this case, it has been far from achieving the desired level or the maximum user's expectations. The results showed that in most cases, Regional Information Center for Science and Technology require to increase the actual level of service. Near the maximum level of expectations with actual service, will result to increase efficiency service quality and the Users ‘satisfaction.

This research aimed to determine the role of public libraries in increasing urban information literacy in Neyshabour city. the methodology of the research is survey study. Data were collected via a questionnaire with a reliability coefficient of 0/85. The research population included members of the public library in Neyshabour city by using Morgan table. A sample equal to 370 was chosen, using descriptive statistics (frequency distribution) and statistical analysis (T test, Anova, Friedman test) was performed. Information literacy among The research community below the expected mean(3) and libraries influences on intensifying information literacy these people below level the expected mean too. The most important barriers to the spread of information literacy is lack of information resources in the library, priority scheme of facilities used for development of information literacy responded Internet facilities to the information needs of members, The most important proposed solution is to provide educational brochures. There was no significant relation between sex and information literacy, The mean difference between the membership and the amount of information literacy is significant. Due to the lack of good information literacy of members, public libraries in Neyshabour city could not have an influence on the increase of information literacy.

The growing role of the internet in guiding students in Universities and higher education concerned officials about the effective use of this new technology. This research aims at determining the role of undergraduate librarianship on attitude of librarianship students in University of Isfahan and Isfahan University of Medical Sciences toward internet based on ISA model. the research method was descriptive survey and The population consisted of all undergraduate students of librarianship in University of Isfahan and Isfahan University of Medical sciences (91 people) in 2010-2011. Due to limited population, the census method was used. To gather the data, the standard questionnaire “Internet Anxiety Scale” is used and it consists of four subscales of internet anxiety, usefulness of internet, and enjoyment of internet, and feeling of self-efficacy in using internet. To determine the validity of the questionnaire, the content validity was used. Using Cronbach’s Alpha, the reliability of the questionnaire was estimated 0.96.To analyze the data, at descriptive statistics level frequency, percentage, mean and standard deviation in the form of table and at inferential statistics single-sample t test, multivariate analysis of variance (Manova) were used. According to the findings, undergraduate librarianship had positive effect on anxiety, usefulness, enjoyment and feeling of self-efficacy in using internet. Yet its effect on reducing anxiety in men was more than women, and usefulness of internet, enjoyment of internet and feeling of self-efficacy in using internet in single students were more than married students. The university and different ages have had no effects on students’ attitudes but there was significant difference in the self-efficacy between first year students of librarianship and the final year students of librarianship. Undergraduate librarianship had positive effect on students’ attitudes toward these four components in mentioned universities. The officials are expected to establish and develop effective courses based on these research components.

This study examined to determine the amount of university faculty members skills of distinguishing the differences and the amount of electronic information resources, including citation databases and full-text access to these resources in Azad Boroujerd University. The Methodology was descriptive survey research and statistical population of faculty full-time university of Boroujerd were 63people. Stratified random sample of Morgan 53 was chosen. Information gathering tool was a questionnaire with validity 0/88 and reliability 0/83 respectively. The data analysis consisted of descriptive statistics and inferential statistics of Xi 2 and T-test. Meaningful survey of test results in T was larger than the critical value indicated in Table (54/7) percent of the faculty of the differences in resource recovery and full-text documents database did not have enough information. The faculty members’ skills in understanding and use of Boroujerd Azad University including citation databases and full text level was weak.

This study aimed to investigate world scientific productivity of Library and Information Science in the Web of Science database. A total of 14592 papers published in 83 LIS journals and indexed in Web of Science during the years of 2007 to 2011 were analyzed. Microsoft Excel and SPSS software as well as Exponential Regression tests were used to analyze data. Moreover, UCINet and Cite Space software were utilized for mapping the collaboration and productivity of institutions and countries. According to the results, the average number of citations received by each publication was 3.52. Also those papers published in 2007 had the most impact than other publications with the average citation of 12.49. The Exponential Regression test results have proven that LIS publications had % 4.92 growth during the examined years. The study of the share of countries in LIS publications and citations showed that United States of America has published more than 38 percent and has received more than 42 percent of total LIS publications and citations. Results of the study revealed that Iranian LIS researchers have published 171 papers which place this country on the 20th world ranking. Additionally, Dr. Hamidreza Jamali who has published 33 papers in various LIS journals was one of the top 10 researchers worldwide. The growth rates of LIS publications and citations during examined years were more than previous periods, which show increase in scientific productivity and scholarly impact of this area.

The current research aimed at evaluating the service quality of the central library of Shahid Beheshti University of Medical Sciences. It has been done by using Libqual+TM model from view of respondents’ minimum, desired, and perceived levels of service quality. The research type was analytical descriptive and data were gathered by using Libqual questionnaire. The Target population of this research included all of the students who were the users of the central library of Shahid Beheshti University of medical sciences. The sampling method was random sampling, and sample size was 224 persons determined by using Krejcie and Morgan`s estimate table for sample size. Users have not been provided with a minimum level of quality even, and there has been a considerable gap between desired and perceived levels of provided service quality. Moreover the most dissatisfaction was related to service effectiveness (The human aspect of service quality) There were differences, and gap between users` conception and offered services in all aspects. The mentioned library had not desired function from its user's perspective.

The recent study was done in order to distinguish the relationship between gender and job satisfaction with creativity of librarians in the public libraries of Markazi province. The methodology of his research was co relationship survey. For data collecting, two questionnaires concerning job satisfaction and Trones creativity performed among the librarians. In order to analyze and assess the data descriptive statistics (mean, standard deviation) and inferential statistics (Pearson correspondence index and T-test for two independent groups) were used. The study included all librarians working in the Markazi province, from which, 70 people(34 men, 36 women) have been chosen randomly. By analyzing the data following results were found: There is a meaningful correspondence between creativity and job satisfaction in the public libraries of Markazi province. But regarding the creativity among male and female librarians there is a meaningful difference that is; female librarians are more creative than the male ones. Also according to the research hypothesis, there is not any difference between the two groups of subjects, regarding job satisfaction. Considering job satisfaction and creativity there is a positive and remarkable correspondence among female librarians, but this is not the case for male librarians.