Nowadays paying attention to quality and effectiveness of organizational performance is regarded among critical factors in achieving developmental and competitive programs. This has caused health managers to pay more attention to issues of health services quality improvement and applying organizational excellence model. The aim of the present study was to evaluate Mashhad Mehr hospital performance based on EFQM organizational excellence model. The present descriptive study was conducted cross sectional in 2011 at Mashhad Mehr Hospital. Data collection tool was EFQM organization Excellence Model questionnaire which was completed by all managers of the hospital. Validity and reliability of the questionnaire was confirmed by experts and cronbach alpha coefficient (0. 97) respectively. Resultswere analyzedusingdescriptive statistics. This hospital acquired 473. 3 scores (%47. 3) of total 1000 scores. Enabler''s factor achieved 233 scores and Results factor achieved 240. 3 scores. Among enabler factors the highest score (%60. 8) belongedto partnership and resources، and the lowest scores (%32/3) belonged to policy and Strategies. Among results the highest score related to key performance results (%60. 4) and the lowest score (%40/5) related to customer results. Discussion and Since the performance of this hospital is at the medium level، it seems necessary to develop an effective and efficient plan for improving the performance of this hospital. Additionally، it seems the present model can be used as a comprehensive model for evaluating medical institutions provided that clinical aspects and patient care are taken into account.

The main objective of an efficient financing system is to provide sufficient resources to ensure population access to public and personal health services in a way not to move people toward poverty due to inability to pay. One of the indicators of contribution in financing is the percent of households exposed to catastrophic health expenditures (CHE). The objective of the present study is measuring this indicator in kerman province and identifying its influential factors. Present descriptive-analytical study was carried out using retrospective data. Study population consisted of all households living in Kerman province in 2008. Research sample consisted of 1480 households. Sampling method was systematic randomized which is carried out seasonally by Iran’s Statistics center separately for urban and rural areas. Data was extracted from 2008 households’ expenditure and income survey. Households whose financial contribution in health system was above% 40 of their residual income after paying for subsistence expenditures were regarded as households with catastrophic expenditures. In order to explore factors effective on CHE incidence, Chi square test and logistic regression was applied. Excel and Spss19 were applied for data analysis, significance level was regarded at 95 percent. %4.1 of households were exposed to catastrophic health expenditures. Urban households were exposed to CHE 1.5 times more than their rural counterparts. CHE exposure had significant relationship with health services utilization particularly inpatient, outpatient and dental care services(p≥0.05). Consuming dental services, inpatient and outpatient services (radiology, sonography, radiotherapy, echocardiography, MRI, exercise test, EKG and etc.) increases the probability of exposure to catastrophic health expenditures. Findings of this study have provided health policy makers and planners with insight on characteristics and factors which make households more vulnerable to health expenditures.

Professionals related to medicine emergency medicine system are among jobs that, result of situation jobs have direct with illness and injury encounter that their own wellbeing may cause violence in work place. The objective of this study is to determine the frequency of violence in work place and the effective factors on occurrence of this kind of violence in Emergency Medical personnel of Kerman University of Medical Science. this research is a cross sectional – descriptive study,200 participants were selected randomly simple, which were selected using quota sampling. Using scale research making for combat of violence in work place, data were analyzed descriptive statistical.of 155 people of the sample 130 people (83.8%) have experienced violence in work place at least once a year. The results showed that, among the various kinds of violence the most frequent violence was the verbal violence (105 people, 67.7%), followed by physical violence (35 people, 22.5%), cultural violence (15 people 9.6%) and sexual violence (0%) reported.Discussion and the result of this study showed that public training and Emergency Medical personnel training about violence control is necessary. And after identifying the most important violence factors in Emergency Medicalpersonnel in this study, the necessity of a revision in structures and providing various training courses about how to deal with patient and patient comrade in order to decrease the psychological stresses and to improve public health level and to decrease their occupational exhaustion.

Increasing ofchronic patients who need permanent support and staff who are daily exposed to psychological stressrequire hospitals which pay attention to health promotion plan as a key and important service. This study is a descriptive - comparative study. So that, health promotion models in the form of comparative studies were included in the study. Data collection Method was library Tools for data analysis, is comparative tables.By Comparative study 6 factor(social, policy making, management, publishing (information) and techniques for projects Implementation and evaluation)were identifiedasmain factor for implementation of health promotinghospitals.To create a HPH, various dimensions and factors is efficient. The hospital must have regard to policy making, and issue of HpH planning, and for implementation of this planning must consider the appropriate projects techniques, finally evaluation of planning is necessary.

During recent years, cost of health sector has grown rapidly and it seems this trend to continue which will threat government in providing required budget. In addition, while service quality by government in not desirable, services by private sector is highly costly and do not meet social benefits. Public private partnership schemes are among the suggested ways to overcome these problems. Economic theory predicts that public private partnership could lead to better results. Although his issue is multidimensional problem, in our research we studied for topics including law base, juridical system, authorities’ responsibilities and price regulation. In our study we conclude that price regulation was in a better situation and other parameters including law base, juridical system and responsibility of authorities are somehow the same. Comparison between estimated score of Iran and Latin Amercan countries show that Iran could be ranked in the middle of the mentioned countries. The study in hospital sector shows that 58% agree that current budget allocation is not suitable and 62% of experts think that public private partnership would lead to better result if institutional base will be ready If the regulatory and institutional framework of the country wil be improved, public private partnership would be a good aproach for investment in health sector of Iran.

Radio Frequency Identification one of the technologies is with its rapid growth has been accepted by many organizations Taking advantage of this technology and its capabilities can reduce some of the risks of operating in the area. This study Reviews the Criteria feasibility for RFID technology for management of Kerman Medical Science University's Libraries is discussed The research is the application and descriptive - survey. The populations of this research are experts and authorities Kerman Medical Science University's Libraries. Which are consists of 50 members. To assess the feasibility of the questionnaire consisted of 34 questions the validity of the 0.91 and Reliability were 0.77. To analyze the results of the questionnaire used SPSS software and t-test - Student and Kolmogerof esmirinof The results of the technical feasibility, Economic, Lawful, Operational, and Sequential because the test statistic exceeds the critical value test Average the component level above 70 percent were. But the average level Operational feasibility of the components About 60% And the test statistic is less than the critical value of the test The use of RFID technology in terms of operations would not be possible RFID technology can be implemented however, due to operational problems that are technology it has changed the methods and procedures and Education and skill levels of employees increased.

Since the condition of hospital services is important from the perspective of patients referring to hospitals, this study was carried out to recognize factors influencing the choice of public and private hospitals to treat patients in Kerman in 2012. The present descriptive – analytical study was carried out cross sectional. Statistical population consisted of hospitalized patients of private and public hospitals covered by Kerman University of Medical Sciences, of whom 220 were selected through random sampling. A questionnaire consisting of two parts was applied for data collection. The first part of the questionnaire included demographic questions and the second part contained questions on the effect of different factors on refereeing to hospital. Data were analyzed using statistical tests of chi square, Man withney u and T through SPSS ver 18 Alpha The most principal factors of choosing public hospitals by patients were access to skillful physicians, the good physician – patient relationship and presence on the bedside, and physicians relations and reputation. However, the most principal factors of choosing private hospitals were access to qualified and experienced physicians and patients income The most important factor in selection of public and private hospitals by patients is the expert physicians. The hospital costs and patient’s income are also effective factors in the selection.