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In recent decades, the emphasis on environmental protection and the implementation of sustainable development principles have led to the introduction of a new domain of intellectual property known as green intellectual capital. On the other hand, with technological advancements, the execution of strategies, policies, and human resource methods in organizations through planning, implementation, and the application of information technology and web-based technologies has become feasible. Given the escalating environmental concerns, one of the managerial priorities for administrations and organizations is to focus on green human resource practices to reduce resource consumption. The aim of this research is to investigate the impact of green intellectual capital on green human resource management and electronic human resource management. This research is of a descriptive nature and was conducted using a correlational method. The statistical population consisted of managers at various levels of schools in the county, with 123 individuals selected using Morgan's table and simple random sampling. Data collection tools included the Dehnavi and Ziaei Green Intellectual Capital Questionnaire, Hayton's Electronic Human Resource Management Questionnaire, and Ren and colleagues' Green Human Resource Management Questionnaire. Pearson correlation and regression analysis were used for data analysis and hypothesis testing using SPSS version 25 and PLS. The results indicated that green intellectual capital has an impact on green human resource management and electronic human resource management. Green human capital influences green human resource management and electronic human resource management. However, green structural capital does not significantly impact green human resource management and electronic human resource management, while green relational capital does have an impact on both.

The main purpose of this study was to investigate the effect of the stress caused by Covid 19 on individual performance with a mediating role of emotional intelligence. The present study is an applied research in terms of purpose and a descriptive-correlational research in terms of data collection procedure. This research was conducted among 250 employees of South Khorasan Gas Company. Using Cochran's formula, the number of sample size was 152 people who were selected by simple random sampling procedure. The required data was gathered using standard questionnaires; for the questions related to the stress caused by Covid-19 Thorsen et al.'s questionnaire (2010), for the questions related to individual performance the Romas Villagrasa questionnaire (2019), and for the questions related to emotional intelligence the Weng and Lau questionnaire (2002) were used. In addition to using standard questionnaires, the face validity of the data collection instrument was approved by the relevant experts. Moreover, the reliability of the final questionnaire, measured by Cronbach's alpha, was reported to be 0.805 and favorable. The data were analyzed using SPSS and AMOS software and the hypotheses were tested using structural equation modeling. The results of the data analysis showed that the stress caused by Covid-19 has a negative effect on the personal performance of employees and their emotional intelligence. Additionally, it was found that emotional intelligence has a positive significant effect on the employees’ individual performance and that their emotional intelligence has a mediating role in the relationship between the stress caused by Covid-19 and their individual performance.

Considering the importance of knowledge management and its role in advancing organizations, the purpose of this research is to investigate the role of green intellectual capital and green technological innovations on knowledge management. This research is of a descriptive type and in terms of its purpose, it is considered a part of applied research. The statistical population of this research includes the employees of South Khorasan Oil Company, the total size of the statistical population is 170 people. 118 people were selected by simple random sampling method using Morgan's table. The data collection tool is the knowledge management questionnaire of Patrick et al. (2009) and the intellectual capital questionnaire of Sabz Darvishi and Ziaei (2016) and the technological innovations of Sabz Darvishi and Ziaei (2016). In order to analyze data and test hypotheses, Pearson correlation method, multiple regression analysis and structural equation model were used. The results of the findings showed that among the dimensions of green intellectual capital, the effect of green relational capital and green structural capital on knowledge management is significant but the impact of green human capital and green technological innovations on knowledge management is not significant. So, green structural capital and green relational capital play an effective role in advancing the knowledge management of organizations' employees. The knowledge management coefficient is 496%, which means that 49.6% of knowledge management changes are influenced by relational capital and green structural capital. Also, the model fit index shows the appropriate fit of the research structural model.

Students’ incivilities can adversely affect the lecturer-student relationship, hinder the learning-teaching process, and create tension between them. The present study aimed to examine students’ incivilities against lecturers. In this phenomenological study used semi-structured interviews with faculty members of Ferdowsi University of Mashhad with a minimum academic rank of associate professor and more than 10 years of work experience. The purposive sampling method was applied until data saturation was reached. Data was analyzed through Colaizzi's method of phenomenological analysis. Lecturers mentioned various behaviors as incivility, including unpunctuality, absenteeism, use of cellphones during class sessions, disrespect for lecturers, classroom irregularities, and lack of engagement in class activities. The reasons for such behaviors were classified under the following categories: lecturers, students, the university, students' family, and the society. Due to adverse consequences of such behaviors, measures should be taken to decrease the incidence of such behaviors among the students so as to create a desirable learning-teaching milieu.

In urban Peripheral spaces, the existence of social issues and challenges is one of the important and significant realities that planning should be done to solve it with obsession and priority. Women, as a part of the human population of any settlement, especially in the suburban area, often have the largest share of challenges and social anomalies. Some of these issues have to do with the performance of security forces in space, such as the police. also, in recent years, the police have been trying to improve their role in their communities and their relationships with the people of the community. The positive attitude of the police is the result of many factors that have been given more attention during the years. The present study is based on the localization principle, which studied 291 female students of different universities of the city of Isfahan through simple random sampling method. The data were analyzed by SPSS and PLS software. Structural equation modeling was used for data analysis and in order to recognize the fitness of the model, the fitting indices of the model presented by PLS were used. The results showed that fear of crime, victim of crime and media significantly determines the attitude of female students towards police. the results of path analysis indicated that victims of crime and student crime had a negative impact on their attitude toward the police But media has a positive effect on students' attitudes. It was also found that students under the age of 20 years had a more positive attitude toward the police and PhD students are more afraid of more crime than other students of the academic level.

The purpose of this study was to investigate the effect of lifestyle of female headed households in two groups of women in poor and Self-sufficient women under the Imam Khomeini Relief Committee of Khorasan Razavi Province. In this research, a survey method and researcher-made questionnaire were used and the reliability of the questionnaire components was confirmed using Cronbach's alpha coefficient. The statistical population of this study is two groups of females headed households under 60 years of age. The first group includes women who are covered by the Relief Committee and remain in poverty and the second group includes women who have already been poor and are currently self-sufficient. Sampling was done randomly and the sample size was calculated using the Cochran formula and 938 persons were determined. Data were analyzed by SPSS software. The results of statistical tests show that the individual characteristics of female households (self-esteem, social status, literacy, entrepreneurial characteristics and good management) between women's groups are out of poverty and the women's group in the poor is significantly different. Also, among the individual characteristics of individuals, "individual good management" has had a higher priority. The findings of the research show that the lifestyle of women headed by the family leads to the loss of family poverty and Poor lifestyles cause people to survive in poverty and ultimately become trapped in social harm.

In today's organizations, the various groups perform most of the tasks directly or indirectly. nowadays, managers tend to team working increasingly. essentially, team working resulted in making loyalty, responding to innovation, flexibility, and organizational efficiency. although there is some evidence that shows researching the group-working can have a positive effect on the efficiency of the team working, but there are only a few studies about the level of group or team. therefore, as teamwork and teamwork become more interestingly that has a root in the rapid changes of the organizations' conditions such as organizational restructuring, competition in the world trade, increasing the labor force diversity and the technology development, such studies are necessary. nevertheless, these studies are few and weak in iran and iranian organizations. therefore, since the management theories such as the new management and leadership theories, the quality circles, the techniques of total quality management, the participatory management techniques, the theory of technical-social systems and organization with the likert interlocking rings, the network, organic and multi-criteria structures and so on have a special focus on the team working to do the task efficiently, it is more important to do these studies in water and waste water company of south khorasan. this always was one of the most important matters, issues, and priorities in water and waste water company of south khorasan to study the effective factors in doing the efficient team working in the company for providing some approaches to remove the obstacles in this matter and making capacity in this field of research.

THEORETICAL FRAMEWORK

Perceiving the concepts of group and team is necessary to perceive the concepts of teamwork and teamwork correctly. There are many definitions for "group" that shows the various attitudes of thinkers about this social phenomenon. Kaminsky (2017) defines a group as a gathering of two or more people that have meaningful and purposeful individual contact with each other continuously. There are many models focusing on the efficiency of teamwork, among which the Gladstein (1984) model was selected for this study. This model encompasses such concepts as group tasks, group processes, group structure, group composition, available resources, and organizational structure. The aspects of evaluating the teamwork efficiency also include achieving the goals, learning and the quality of the work, the quantity of the work, participation, and motivation, and improving the work relationships.

This research is a practical study in terms of purpose, and in terms of method, it is a descriptive survey. we have used the pls and version 23 of spss software to analyze the information. the statistical population of this study includes the staff of south khorasan urban water and sewerage company in 2019 and the total size of the population is equal to 200 individuals. therefore, we selected 127 individuals by morgan's table and by conducting a simple random sampling. we used a pre-made questionnaire based on previous research ranging on a 5-point likert scale.

We used the opinions of 20 people including university management professors and experts to evaluate the questionnaire's content validity. the cronbach's alpha coefficient and composite reliability were used to evaluate reliability. to analyze gathered data, we have used pls-sem by conducting hulland's two-step procedure. according to path coefficients and p-values, the effect of available resources on the group processes and the effect of adjusting the role of the group tasks in the relationship between group processes on the group effectiveness were not confirmed, but the other hypotheses were statistically significant. according to the value of the gof index, it can be said that the model is goodly fitted to data.

CONCLUSIONS & SUGGESTIONS

According to the research results, it was determined that the situation of the effective aspects in doing the teamwork is at an average level and only the aspect of the available resources is in a weaker situation. based on confirmed hypotheses of the research, we suggest that the group members must have complementary skills so that they can cover each other; according to the type of the work, the number of members to do the job must be enough; the manager of the group must support the collective reason and authorize the members; most of the work decisions must be taken by the group members, not by the manager; all of the group members must participate equally in the work; they must be able to discuss their problems with the group members honestly and finally the tasks and responsibilities must be divided fairly to do the work efficiently.

The border areas are of great importance especially in Iran. Paying attention to the quality of life of border areas and settlements is an important and fundamental strategy for the development of borders as well as integrated territorial development. A fundamental step to improve the quality of life in border areas is the approach that the country's policy and planning system has prepared in the content of development documents. In Iran, five-year development plans as strategic documents of the country's development are for the mentioned currents. In this study, an attempt was made to analyze the content of five-year development plans after the revolution in terms of quality of life in border areas and changes in this approach during six the period of Iran's development documents should be discussed. The present study is applied in terms of purpose. Data were collected by documentary study method. Data analysis has been done in the framework of qualitative content analysis with an inductive approach. MAXQDA software was used to analyze the content of six development documents of the country. The results showed that it is inferred that the quality of life in border areas has not been a priority for planners and policymakers so far. Therefore, it can be said that one of the main roots of the current challenges in the border regions is the approach of the policy-making and planning system, which will not change significantly until the continuation of this injustice in policy-making.

Employees regulate their behavior according to their perception of that of managers. Besides, understanding the nature of employees’ perception of managers’ behavior is an unmatched source for the latter because it can help them improve their behavior. This study was conducted with the aim of exploring and understanding the behavioral components of managers that can amplify extra role behaviors of social workers in Imam Khomeini Relief Foundation using the phenomenological strategy and Colaizzi method. To achieve qualitative data, purposive sampling was used. The data were obtained through semi-structured interviews with 31 social workers to achieve theoretical saturation and were analyzed by using the Colaizzi seven-step method. Finally, nine themes were extracted among which the manager's supporting behavior had a higher priority than other themes. In order to validate qualitative data in addition to the final stage of Colaizzi method, Guba and Lincoln criteria methods were also implemented. Apart from the recognized themes , it was found that people are not impressed only by their manager's positive behavior, but sometimes they show extra role behaviors through their own self-management or their ideals and beliefs. Our findings in this study contribute to the development and implementation of management improvement programs. They can also help to increase job performance and extra role behaviors of social workers in connection with the clients of Imam Khomeini Relief Foundation.

The aim the present study was to determine the effect of human resource management procedures on organizational learning capability with the human capital mediation. In order to achieve this goal, using the simple random sampling method, 80 members from the research and development active units were selected as the sample size. To collect the data questionnaire was used. To analyze the data, PLS statistical software was used. The indexes of conceptual model showed that this model enjoys the optimal fitness. The research results showed that human resource management procedures (selection, improvement, development, and merit based assessment) and human capital have positive significant effect on organizational learning capability. The results also showed that human capital plays a mediating role among these procedures.

Being familiar with the guidelines of the Quranin the field of human resource management is considered the beginning of achieving the properand effective Principles of managing employees. particularly, university admin is trators awaring of the seprocedures and guidelines can have a better understanding of thebehaviorof theiremployees. This study has examined the relationship amongislamic human resource management and organizational justice, job satisfaction and intention to leave.This is a correlative study. The populationof intrest included all employees of the Faculty of Business and Economic in University of Mashhad. The sample was comprised of 43 employees of the Department. Standardized questionnaire was used for data collection. SmartPLS software was usedfor the Fitting of research model and analysing data related to hypotheses.The results showed that the proposed model has a good fitness.Path coefficients indicated that there is a significant relationship among islamic human resource management with organizational justice, organizational justice and job satisfaction. The relationship between interactional justice and job satisfaction were not statistically significant. Job satisfaction and intention to leave had statistically significant relationship. In addition, there was a a significant relationship amongislamic human resource management with job satisfaction and intention to leave.

The privatization of the banking system in the country، the emergence of new competitors and increased competition between public and private banks to retain customers and attract new ones، Customization of services as the policy to achieve this important on customer behavior in terms assessment of the dynamics of psychological (loyalty، trust and customer satisfaction) were evaluated in this study that for this purpose is used ECSI model. In this regard، the data collected through questionnaires distributed to the available customers of Ansar Bank in Mashhad city using of Structural equation modeling and partial least squares two-stage procedure and through Smart PLS software to test the hypotheses and fitness models were analyzed. The results showed that all the hypotheses of the study were accepted. If customization is performed in a manner appropriate to that customer satisfaction is a prerequisite for his loyalty، improve. Customized services، the customer will be encouraged to believe that bank was sensitive to the demands of his and increase customer trust and will be an introduction to his loyalty. Therefore، this study can help managers and policy makers working in the bank.

Police to meet its goals and successfully implement mission in security and maintain order، had to revise their understanding of the social environment، the psychological space and expectations of the police to make appropriate and effective organizational force and to create a new situation for the provide better of public security and order. For an organization like the police، satisfaction of police is importance. Because of the subjectivity and a favorable attitude toward police leads to legitimacy and police actions. On the other hand، building popular support، made possible resources for police. Therefore، this study has attempted to examine the factors fear of crime، victims of crime، and contact with the police، the media and the quality of life on satisfaction of police. The data obtained by distribution questionnaires among 558 students of governmental and non-governmental universities of Isfahan city and were analyzed based on a stratified sampling method. Hence were used of the correlation، regression test and analysis of factor variance by statistical software SPSS to test hypothesis and compare students'' satisfaction on two floors of governmental and nongovernmental universities students. Hypothesis test results showed that all direct relationships between variables of conceptual model are significant. It also became clear that governmental universities students satisfaction with the police more than non-governmental university students.

The purpose of this study was to investigate the causes and consequences of psychological safety of staff Administration of Cultural Heritage, Tourism and Handicrafts Razavi Khorasan province in the form of a conceptual model. For this purpose the 101 employees of the department as a case study sampling were selected randomly through a questionnaire distributed among them was to gather the required information. Structural Equation modeling to analyze the resulting data and partial least squares method was used by statistical software PLS and the results of the conceptual model fitness indices suggest a good fit of the research model. Path analysis was used to test specific hypotheses. All assumptions related to factors affecting into psychological safety were acceptable except for social support and assumptions influenced by psychological safety factors and were confirmed. Also, it was shown that psychological safety in the relationship between emotional intelligence with organizational citizenship behavior and trust with willingness to share knowledge plays an intermediary role.

The aim of the present study was to investigate the role of three factors: trust, interpersonal reciprocity, and hospital's director abilities on attitudes and behaviors based on knowledge-sharing of nurses. In this context, using simple random sampling, 66 nurses employed at 17 Shahrivar Hospital in Mashhad were selected as sample. A questionnaire was used to collect data and to test the hypotheses in structural equation modeling was used to PLS software. Fitting the structural model and the path coefficients showed that the three factors of trust, reciprocity interpersonal and managerial skills significantly predict behavior changes based on knowledge sharing and attitude towards knowledge sharing, as well as is the role of the mediator. This means that while a relationship based on trust between managers and nurses are more and nurses have the feeling that you are participating in activities and use them properly to aPPreciate, area to create a collective learning space and reduce human errors in the treatment will be provided.

Nurses are among the occupations that have more stress and job stress. The stress is much higher in the emergency department. Therefore، the stress of nurses especially the nurses in the emergency department as a key component of health system could be detrimental effects on quality of patient care، mental stress of female nurses in this department into the various reasons that will be necessary. This study aimed to identify psychosocial stressors of female nurses in the Ghaem hospital emergency department of Mashhad، identifying defensive strategies against short and long-term stressors، effect of stressors and organizational perceived social support on job satisfaction is taken. The Survey- analytical study on 40 female nurses in the Ghaem hospital emergency department was in Mashhad City. Statistical analysis of data using SPSS software and through multiple regression and correlation tests was performed. Results showed significant relationship between job satisfaction and perceived social support variables with stress arousal and also، between job satisfaction and organizational perceived social support. Given that stressors has effect on the efficiency and quality of work life for nurses، adopt effective strategies by managers to improve working conditions and reduced job stress of nurses، such as staff participation in decision-making، administrative support، reducing workload and improve the working environment is essential.

This study examines the impact of organizational development and justice on behavioral indicators. For this purpose, the relationship between organizational development, organizational justice dimensions (procedural justice, interactional justice and distributive justice), and behavioral indicators (organizational commitment and organizational citizenship behavior) were examined using a conceptual model. The data was collected from 197 nurses working in Ghaem hospital of Mashhad employing a survey approach. To analyze collected data, partial least squares (PLS) and Haland procedures were employed. The results indicated that organizational development has positive and significant relationship with organizational commitment and organizational citizenship behavior. Furthermore, positive and significant relationship between organizational justice dimensions and behavioral indicators was also observed. The results suggest that organizational justice dimensions and development can have influence on behavioral indicators such as organizational commitment and citizenship behavior.

This study adopted a survey research strategy to examine the impact of servant leadership and its dimensions on team effectiveness and trust in teams. The servant leadership, a new model of leadership, in recent years has been an area of interest to researchers and administrative staff. Furthermore, institutions of higher education in the third millennium, need to maintain and increase the reliability and effectiveness of their leadership style according to Peterson study that include service, altruism, Agapao love, humility, trustworthiness, empowerment and perspective. In our research, a sample of 170 academics from Faculty members of Herat University were selected through stratified sampling and collected data by questionnaire was analyzed using partial least squares (PLS) and statistical software PLS. The results indicated that; employed structural equation model, provides a powerful theoretical model for predicting team effectiveness through servant leadership and trust in the team. Also, significant impact of servant leadership and trust in the team on team effectiveness was confirmed. On the other hand, the indirect impact of servant leadership on team effectiveness was confirmed through trust in the team that represents the Mediator role of interpersonal trust in the team members. In fact, the results indicate that the servant leadership and trust in the team are leverage strong in order to upgrade and improve the team effectiveness.

Rresearch activities are among the the most important activities in turbulent markets. Proper implementation and effective application of the research projects results in power industry, because of the importance of electricity as a strategic product, is of great value. This study tries to answer the fundamental question: "Why results of research projects completed in Khorasan Regional Power Company does not implement or if implemented, are not fully completed?". In order to find answer, a complete survey of all documents in the Electricity Company of Khorasan Razavi province was done. Then for obtaining more accurate results, 120 questionnaires distributed among all members of society. 57% of questioners was returned. The results showed that among all the various factors, Process factor is the main Barrier preventing the use of research results. With more accurate understanding of the barriers for implementing the research results and designing ways to surmount these obstacles, the likelihood of success in transforming the organization will be increased.

Today, the work-family conflict is a challenge to nurses and nursing. In this regard, the Ghaem hospital's 448 nurses making random sample of 100 individuals were studied. To analysis collected data, partial least squares (PLS) and Haland procedures were employed.The results were significant and positive relationship between the variables of a conflict between people intention to leave, and work - family conflicts shows. Also, results showed that organizational support, conflict mitigation and nurses to staff turnover will reduce work-family conflict and intention to leave positively affect the nursing intention to leave. On the other hand, a significant relationship between work-family conflict and Job Workload, which increases the staff intention to leave. Thus, given the increasing incidence of labor work-family conflict among employees, understanding the factors that effect on employees intention to leave, can help organizations human resources department in order to maintain good employees.

Today, organizations must recognize and exploit entrepreneurial opportunities arising from environmental changes, not just survive But also to ensure its growth. Hence, the need have to maintain the survival of competitive advantages over its competitors. These competitive advantages as innovation and customer value is that given that few studies have examined the relationship between entrepreneurship and customer value Therefore, in this study adopted a survey research strategy to investigate the potential effects of entrepreneurial and business oriented (learning orientation, market orientation and human resource practices) has been on innovation and customer value. The study population consisted of active companies in the food industry of Mashhad city were based on Cochran's formula, for example, randomized study of 83 patients have been involved in research. The data obtained through questionnaires distributed and the structural equations and partial least squares method to help software PLS were analyzed. The results of data processing showed that entrepreneurship and human resource management are the most important drivers of innovation and customer value. Also the findings suggest that market orientation can be integrated as a predictor of innovation and customer value to be considered. Therefore, the rights to success implementing these factors promote innovation and deliver superior value to customers.

Organizational Intelligence and Business Intelligence shape the organizational rules and resources. The information processing capability of the organization as a main factor of Organizational intelligence is influenced and guided by pre existing rules and resources. Structures act as information filtering mechanisms that process the information consistent with the current organizational schemas. Also, the people who control the resources strongly influence the information processing capability of the organizations and this capability is determined by top management who are a group of people steering the organization. This paper discusses the perceptions of organizational intelligence and its dimensions in Iranian Universities, taking into account several dimensions and components. As the main objective of this research is to outline the Dimensions and Components of Organizational Intelligence in Universities so an expert panel opinions was used and a conceptual model proposed. In order to assess the ability of the organization for the learning process and its intelligence coefficient, a conceptual model was proposedand tested. This model consists of eight Dimensions which must be monitored which are: structural, cultural, strategic, communicational, informational, functional, behavioral, and environmental dimensions. Each dimension consists of some components (36 components). So based on these dimensions and components, Organizational Intelligence profile of university can be calculated.

The electronic learning fundamental factors are considered critical because they affect the ability of human resources. This study investigated the influence of electronic learning fundamental factors on the innovation in performance through knowledge management capacity. In this study with survey research approach، 72 cases of active members in research and development teams inthe Buali industrial zone and companies of surrounding the city of Hamadan were selected as examples. Data were obtained through standard and endemic questionnaires. Validated tools to help them with the help of factor analysis and Cronbach''s alpha reliability was confirmed. Also، the analysis was performed with the software smart pls. The results showed that research model is a strong theoretical model for predicting innovations in performance through electronics training fundamental factor and knowledge management capacity. Thus، success in performing these factors، along with improved knowledge management capacity will be result to promote innovation in employee performance.

Regarding the environmental issue and its importance in today's human race is something that cannot be easily passed. Therefore, this study has attempted to environmental attitudes and concerns regarding the concept of environmental citizenship can be addressed.Finally, this study showed that environmental attitudes have to be a strong predictor of responsible behavior environmentally. Also, it was clear that responsible behavior environmental can help protect the environment.