On the Relationship Between Citizen's Satisfaction of the Municipal's Performance and the Urban Environment's Sustainability Indexes, Case Study: Dezful

This study aims to On the Relationship Between Citizens'­ Satisfaction of the Municipal's Performance and the Urban Environment's Sustainability Indexes in Dezful. Methodology of this study is descriptive-survey and the data are collected through a questionnaire with a sample size of 322 people in three different districts in Dezful. The SPSS software was used for data. The t-test results show that the degree of citizen's satisfaction of the municipal's performance is average to low. In this study, the independent variables (age, sex, education …) were supposed to have a priority over the dependent variable (satisfaction). According to the linear regression test, there was a marked difference between the socio-economic status of the citizens and the amount of their satisfaction with municipal performance. The results obtained from a variance analysis also showed that there was a significant difference between age and the citizens’ satisfaction while the Man-witni test showed that there was no difference between sex and the amount of satisfaction. Finally Pearson correlation coefficient indicates that strong and direct relationship between satisfactions and protects the environmental.