The Effect of Communicating with Patients Using Peplau Model on Patient's Satisfaction with the Provided Nursing Cares at the Cardiac Intensive Care Unit
Author(s):
Abstract:
Background and Aims
Increasing patients satisfaction with the quality of nursing services requires planning. Therefore, in the present study, Peplau model was used for planning to increase patients satisfaction with the quality of provided nursing services at the cardiac intensive care unit and the results were evaluated.Material &
Methods
The present study was a semi- experimental research. Study population included all the patients who were hospitalized at the cardiac intensive care unit of the Ali-Ibn-Abitaleb hospital of Rafsanjan in 2015. Participants were selected through simple non-randomized sampling and were allocated into two groups of intervention (34) and control (34). Data gathering tool was the standard 21- item Patient Satisfaction with Nursing Care Quality Questionnaire (PSNCQQ). Data were analyzed using SPSS 16 and Chi-square test, Mann-Whitney test, and Fishers exact test.Results
Results showed that after the intervention, patients satisfaction with the quality of provided nursing services was significantly increased (P Conclusions
Peplau model could be used to increase patients satisfaction with the quality of provided nursing services at the cardiac intensive care units.Keywords:
Language:
Persian
Published:
Iran Journal of Nursing, Volume:29 Issue: 104, 2017
Pages:
36 to 45
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