Organizational Awareness and Effectiveness Index in Knowledge Driven Organizations

Nowadays Knowledge-based and Knowledge-driven enterprises are assumed important organizations for moving toward knowledge-based economy. But knowledge-driven organizations are facing multiple crises in job/work design, reengineering process, organizing activities to increase efficiency. The one that stands out and greatly affects the organization is the maximum amount of work that an organization is capable to complete in a given period. Managers want to know how they can improve productivity in an organization. To do this without the slightest fault, organizations must have mechanisms to help increase their level of awareness. One of those mechanisms involves finding indicators to assess the organizational effectiveness in a strategic way. One of these indicators is organizational awareness that can help to increase revenue and profitability by establishing competitive advantage. Organizational Awareness includes the ability to identify who the real decision‐makers are and the individuals who can influence them, and to predict how new events will affect individuals and groups within the organization. This paper aims to introduce a method to assess effectiveness and organizational efficiency as a tool for achieving organizational awareness. The most important methods to evaluate effectiveness is called Global Organizational Effectiveness Index Subsystem (GOEIS). GOEIS can be used to compare execution to planning, in some defined areas, to verify if the proposed objectives of the organization are being met or not. This effectiveness index is suitable to improve management and performance while increasing effectiveness and organizational awareness.