Analysis of factors affecting QA of educational science using Shannon Entropy technique

The present study aimed at identifing the factors, criteria and indicators affecting quality assurance of educational science and determining their priorities. The method was qualitative one and the tools were interviews and documents. The findings on interviews and documents were analyzed using content analysis technique of categorization and Shannon Entropy technique, respectively. The semi-structured interview administered on 16 experts on quality assurance and faculty members and phd students of educational sciences in public universities of Tehran. In order to have a comprehensive identification of factors, criteria and indicators, 37 study units on evaluation and quality assurance of academic programs by available sampling method were considered. Then to determine load information and the significance of each indicators, criteria and factors the Shannon entropy technique was used. The Significance of factor as: graduates (0.09), scientific (0.09), faculty (0.10), Management department (0.08), planning and Organization (0.08) students (0.07), the process of teaching and learning (0.07), facilities and education services (0.07), courses of training run (0.06) Psychological and physical space (0.03) financial facilities (0.09) and educational status of students(0.09) was found Among faculty members with a significant coefficient of of importance (0.10) had the highest priority among other factors and other factors had the priority after it.