Organizational culture and satisfaction of users based on Cameron and Queen Model: The study of public libraries in East Azarbaijan province

The purpose of this study is Organizational culture and satisfaction of users based on Cameron and Queen Model in public libraries in East Azarbaijan province.

This research is applied in terms of purpose with survey method. The statistical population of this study is librarians and active users of public libraries in the province of East Azarbaijan in 21 provinces of the province. The data gathering tool was two questionnaires. The first questionnaire was designed based on the Cameron and Quinn model to examine the type of organizational culture and the second questionnaire to assess the user satisfaction. Data analysis was performed using descriptive statistics and inferential statistics using SPSS software version 20.

Findings show that the culture of the culture of the ruling culture in the province's public libraries is among the various types of organizational culture, and the ethnic culture has the lowest mean among all kinds of organizational culture. Correlation analysis (r = 0.1666) also showed a significant relationship between user satisfaction and type of organizational culture in libraries (Sig = 0.015). Also, there is no significant difference between librarian opinions about organizational culture based on gender, type of employment, education, and work experience of librarians.

Librarians are more likely to be part of a group organizational culture. This kind of organizational culture (family) focuses on internal issues, but freedom of action in values is more than stability and control. In this culture, organization management is through teamwork, partnership, and general agreement.