Designing and explaining a model for organizational transformation of Governmental service Organizations with Mixed approach (Case Study: educational offices Iran)

The purpose of this study was to design and explain the model of organizational transformation of educational office. This research was an applied research using a mixed-method design. In the qualitative approach, the Delphi method is used by referring to 25 academic and educational experts selected by purposeful methods. In this study, 276 participants were selected by a stratified sampling method with appropriate allocation. The validity of the model was confirmed using face validity, and the reliability of the questionnaire was determined using the Cronbach's alpha coefficient. The results identified 7 dimensions, including a mission, leadership style, human capital, organizational communications, organization structure, information technology, reward system and 17 components for organizational transformation model. Also, the leadership style dimension and the components of transformational leadership and internal reward were determined as the most important ones. In addition to being very rich in the theoretical base, this research will also help to develop the cognition domain. The study suggests that if Managers of government organizations use the dimensions and components of the organizational transformation model, organizational transformation was highly effectiveness to achieve organizational performance and innovation.