The role of document registration in providing public services and protection of civil rights

Providing public services is one of the main concerns of political systems. The form, manner of providing services and the extent of citizens' access to these services have a significant impact on the component of citizenship rights. This means that the existence of social institutions such as document registration can support civil rights and provide public services. The purpose of this study is to investigate the role of document registration in providing public services and protection of civil rights.

The method of the present study was performed in the stage of data collection and analysis. In the information and data collection stage, library and documentary sources have been used, and in the information analysis stage, the issue has been addressed in a qualitative and argumentative manner.

The research findings show that the registry offices are among the public services that protect the economic and social information of citizens, prevent inequality and injustice in society, as well as from a positive perspective by providing the necessary information to record data and information. Providing e-services to citizens and supporting the rule of law and achieving a desirable society play an important role in improving citizenship rights.

An important part of citizenship rights is focused on providing services that, in terms of time and place, as well as providing up-to-date information, requires the existence of social institutions and institutions such as registries. In this regard, the registry offices prevent the occurrence of conflicting transactions, regulate the lives of citizens in accordance with the law, and provide economic information to the government and citizens to establish justice and the rule of law.