Role of Web 2 Tools in Knowledge Management in State Managemen Training Center of Iran

Purpose:

 The general purpose of this research is to determine the effect of using Web 2 tools in knowledge management in State Management Training Center.

Methedology:

 This research is an applied research that has been carried out by an analytical survey method. The tool for collecting information is a researcher-made questionnaire that includes 39 questions of the Likert scale type. The statistical population was 120 people, based on Morgan's table, 92 employees of the government management training center were selected as a sample. Data analysis using S. software. SPSS was done.

Findings : 

The employees of the State Management Training Center use the three tools of blog, wiki and social networks more than other web 2 tools which include podcast, tag, RSS, mashup and instant messenger. The results show that the level of knowledge management of employees in this center is in a favorable condition, but the level of knowledge management in the State Management Training Center is not in a favorable condition.

 In this center, employees tend to use web 2 tools to share their knowledge. Therefore, by planning to remove the limitations and create suitable conditions in the center for the use of these tools, the tacit knowledge of employees can be turned into explicit knowledge.