Dynamics of factors affecting the success of business continuity (case study: petrochemical industry)

For survival and competitiveness, petrochemical companies must continuously adapt themselves to environmental uncertainties and be resistant to disruptions and instabilities. In this regard, the main aim of the current research is to design and clarify the business continuity management model using the system dynamics approach in the petrochemical industry. At first, the critical success factors of business continuity were identified using a systematic literature review and qualitative content analysis. Then the system dynamics approach was used in Vensim software to design a business continuity management dynamic model. The results showed that the nine identified factors affect the level of business continuity and their implementation increases the level of business continuity. This research could develop theoretical literature on business continuity management and also create helpful insight for managers of petrochemical companies in particular and other organizations in general for the successful implementation of business continuity management and predicting business continuity behavior.