مجله نظارت و بازرسی
پیاپی 57 (پاییز 1400)

This study investigates the effects of social responsibility and organizational voice on organizational health in the staff of the Disciplinary Command of Kurdistan Province. The research is applied in terms of purpose, and structural equation model of correlation in terms of methodology. The statistical population of this study was the police command center of Kurdistan province which 144 people were selected by stratified random sampling using Morgan table. In order to collect research data, standard questionnaires of organizational voice (Hames et al., 2012), organizational health (Lowe, 2000) and educational responsibility (Carroll, 1991) were used. The validity of the questionnaires was confirmed by professors and experts and their reliability was calculated using Cronbach's alpha method as 93%, 92% and 96%, respectively. To analyze the data, a two-step approach was used. The first step was factor analysis by principal components method and the second step was structural equation modeling using SPSS and Amos software. The results showed that the voice of employees and social responsibility can explain organizational health in the disciplinary command of Kurdistan province; this means that the more organizational voice and social responsibility of employees in the organization, the healthier the organization will be.

The purpose of this study is to investigate the evolution of citizenship rights in Iran's economic, social and cultural development programs. Citizenship reflects the links between the individual and society in the form of rights, obligations, and responsibilities, and provides a framework for the interaction of individuals, groups, and institutions. Therefore, the main function of citizenship in the administration of society is in accordance with the principles of respect for the rights of others and the commitment to do things in order to maintain common institutions that maintain these rights. The present research method is library and the method of data collection is fiche cards. The results showed that in none of the programs, welfare and humanistic affairs have not been promoted to the level of policy-making and have more of a service position, so that the most view and most profitable policies and investments are towards economic subjects, and the least attention is paid to civil rights components as the privileged right in the first five programs. Hence, the interconnected set of duties, rights, duties, responsibilities, and social, political, legal, economic, and cultural obligations of the masses is equal to a concise list of the rights of citizens in society that governments should use as tools of knowledge. Cognitive and policy-making in order to solve problems and managerial planning as new foundations in good governance.

The aim of this study was to provide a model for evaluating NAJA anti-narcotics police commanders and managers based on harms and threats. This research has been done in the framework of a qualitative approach and using the data-driven method research. Participants in the study were 12 experts (deputies and heads of NAJA anti-narcotics police departments) who were selected using snowball sampling method until they reached theoretical saturation. MAXQDA software was used to analyze the content of qualitative data. The findings of the analysis of the content of the interviews showed that in the process of evaluating the commanders and managers of the NAJA Anti-Narcotics Police in terms of harms and threats, three dimensions, ten components and 54 indicators should be considered. The results showed that the effective dimensions in the evaluation process of NAJA anti-narcotics police commanders and managers in terms of harms and threats can be in the form of three dimensions: 1. Assessment based on general vulnerability and threat 2. Assessment based on specialized vulnerabilities and threats 3. Assessment the basis of vulnerability and threat through cyberspace functions. The results of the study led to the design of NAJA human resource evaluation model based on harms and threats.

Given that managers' personality and behavioral characteristics affect the quality of financial information, it is expected to affect the auditors' unusual remuneration. This study investigates the effect of managers' personality traits on the auditor's unusual remuneration. The research sample by systematic elimination method includes 110 companies listed on the Tehran Stock Exchange in the period 1393 to 1397. The research data were obtained from the financial statements of the sample companies and multivariate regression method with combined data was used to test the hypotheses. The results show that overconfidence has a negative relationship with the auditor's unusual fee. Overconfident managers try to reduce the scope of their audit to pay less than their usual fee. Findings show that the characteristics of short-sightedness, narcissism and fortification of managers have a positive relationship with the amount of abnormal remuneration. Accordingly, the personality traits of short-sightedness and narcissism and increasing the ownership power of managers in companies increase the likelihood of information manipulation and lead to an increase in audit risk; Therefore, auditors in the face of these conditions can claim additional fees to cover the risk or increase their level of activity and effort, which leads to increased fees and supervision costs.

In this research, the most important theoretical foundations of delinquency in Islam and its adaptation to some related theories in Western criminal schools have been tried. This research is applied in terms of purpose and descriptive-analytical. According to the findings related to the subject study, about jurisprudential and legal sources in Islamic thought, delinquency is a non-coercive and non-criminal method that relies on extrajudicial and focuses on some limited crimes and sexual offenses that use the approach of concealment and concealment seeks to achieve shame, maintain dignity, strengthen self-construction and self-control, internal punishment, as well as prevent the publication and normalization of such deviations. Some verses of the Holy Quran, narrations and hadiths, principles and rules of jurisprudence, tradition, custom and reason are among the most important theoretical foundations of delinquency that have been repeatedly mentioned in Islamic teachings. This theory is associated with some new concepts of criminology in Western law, such as impunity, labeling, criminal algebra, prosecution and prosecution, which were proposed by Western thinkers after the advent of intellectual revolutions and implemented in common ways and sometimes different in the criminal laws of Western countries and some other countries. At present, the theory of delinquency with new criminological ideas has been effective in the emergence, formation and strengthening of the approach of criminal minimization, mediation, release from prison, rehabilitation and prevention of recidivism.

In order to increase the empowerment of employees, the research has identified and determined the extent of effectiveness and prioritization of factors affecting the empowerment of law enforcement personnel in the fight against drugs. The research is applied in terms of purpose and descriptive-survey in terms of type. The statistical population of the study includes employees working in the Anti-Narcotics Police Headquarters and NAJA monitoring bases. Based on Cochran's formula, a total of 60 people as the sample size were selected by simple random sampling. The data collection tool was a researcher-made questionnaire that was prepared from a library study, review of file records and related theories, and the data were analyzed by one-sample t-tests and Friedman rankings. The validity of the research was determined by taking the opinion of professors and performing pre-test and the reliability of the research was determined using Cronbach's alpha (0.915). According to the research findings, the pattern of structural equations as factors affecting the ability of employees to combat drug trafficking with three variables are significant, which are: the dimension of individual factors; Organizational factors dimension and external factors dimension which among these three dimensions, individual factors dimension with 87.70; Organizational factors with 87.18 and external factors with 86.76 had the highest to lowest factor load, respectively; In addition, the output of the fit indices of the structural equation pattern shows more than 0/90 that this pattern has an acceptable fit. The results showed that the three factors of individual, intra-organizational and extra-organizational, respectively, and to an acceptable extent are effective in empowering employees.

The purpose of this study is to provide an efficient model of customer relationship management on the economic performance and health of the financial system in Bank Saderat Iran. In the first stage, in order to design the model based on the data-driven methodology, a group of experts in the internal and external fields of Bank Saderat Iran were selected and interviewed in depth. In the second phase of the research to fit the pattern, all employees of marketing departments and all heads of branches of Bank Saderat Iran throughout the country were considered as the statistical population of the study. The size of this statistical population reached 3850 people. 500 people were selected to determine the required sample size using Krejcie and Morgan table. The main data collection tools were closed and researcher-made questionnaires including 37 items that were designed and adjusted based on the initial conceptual model. In the quantitative stage of the research, the test of 11 hypotheses was taken from the model using path analysis method. The output was based on the fact that all hypotheses were confirmed except the first hypothesis and after removing the variable "competitive pressures", the final model extracted. SPSS and AMOS software were used for statistical analysis. After analyzing the data, the final model of customer relationship management of Bank Saderat was presented. The result of this process was the formation of 11 categories that “value creation for customers” is considered as the main and pivotal category and “improving the economic performance and the health of financial system of Bank Saderat” as the consequential category. This means that improving the relationship between Bank Saderat and customers, increasing customer satisfaction and loyalty, as well as increasing bank revenues can be considered as the output of an efficient customer relationship system.