milad bakhti

With an emphasis on the role of social capital as one of the most important intangible assets in modern organizations, the present study aims to add to the literature in this area and help managers to create and maintain this in their organizations. Specifically, the study has aimed to develop and fit a model that considers the employees’ perceived organizational support as one of the major sources for creating social capital and highlights the importance of organizational citizenship behavior as a mediator. To this end, 192 employees from Telecommunication Infrastructure Company of Iran (TIC) were randomly selected to participate in the study. The applied research methodology is survey design and specifically the research is based on Structural Equation Modeling. The results indicated favorable fit for the model that considers organizational citizenship behavior as a mediator that explains the impact of perceived organizational support in creating social capital. Based on the results of this model, the employees who conceive of their organization as supportive help improve the social capital through displaying citizenship behavior in the organization.

Teams‟ extensiveusage and reaching for team effectiveness counts as one of the most important goals of today organizations. Thus, describing levers for making work teams more effective is essential to reach this goal. In this research we try to introduce transformational leadership and social capital concepts as strong levers in team effectiveness development and improvement. Statistic population of this research consists of the companies that reside in Tehran University Science and Technology Park, and “SPSS” and “Visual PLS” software has been used in order to analyze the data which is collected through questionnaire. Obtained results confirm the suggested visionary theorem and describes the strong relationship between transformational leadership and social capitol (0.50), and social capitol and team effectiveness (0.61) directly and also the relationship between transformational leadership and team effectiveness indirectly.