n. gh. ghorchian

Effective communication is a key skill for all health care professionals, which has long been an important area for researchers in the field of health. Providing these communications is critical to providing high quality health care. The aim of this study was to present a model of factors affecting the promotion of communication effectiveness in the medical students of Rafsanjan University of Medical Sciences in the academic year of 2018-2019.

The present study was a descriptive study. The statistical population included all medical students studying general doctorate at Rafsanjan University of Medical Sciences, 269 people in the academic year of 2018-2019 and 6,150 patients and clients. 155 medical students and 381 patients and clients were selected as the sample using the available sampling method and answered the researcher-made questionnaire of improving the effectiveness of communication. Data were analyzed using structural equation modeling.

The results showed that among the dimensions affecting the promotion of communication effectiveness, the outcomes had the highest factor coefficient or had the most impact on the model (0.622) and also the average degree of influence of the underlying components on the model had the least effect on the model (0.294).

Factors affecting the effectiveness of communication included strategies, intervening conditions, causal conditions, contextual conditions and consequences. Having effective communication has positive effects for medical students, so there should be a lot of emphasis on teaching communication skills to medical students in medical studentschr('39') training courses.