The role of Personnel Capabilities on Supply Chain Agility (Case Study: West Azerbaijan Tobacco Company)

In a constantly changing global competitive environment, an organization's supply chain agility directly impacts on its ability to produce, and deliver innovative products to their customers in a timely and cost effective manner. The purpose of this thesis is to study the impact of personnel capabilities on supply chain agility. The target samples of this study were employees of the Tobacco Manufacturing Company of West Azarbaijan. The Cronbach’s coefficient and the composite reliability of each variable is greater than 0.8 which is acceptable. Also, average variance extracted (AVE) values were calculated which were greater than 0.5. Findings from the study confirmed the validity of the proposed model. In addition, the results showed that the six variables including skill staff, aware and intelligent, qualifications set, knowledge management, culture empowerment and multiple skills significantly influenced supply chain agility.