Evaluating the Performance of Lorestan Municipalities Based on Standard Indicators

Evaluating the performance of municipalities is one of the main tools of proper city management to achieve the goals, strategies and plans of the institution. In this regard, the purpose of the the study is to evaluate the performance of municipalities in 11 urban areas of Lorestan province and rank them based on standard indicators. Has been. The type of applied research is the descriptive-analytical method used; the data collection tool is based on documentary sources and libraries. Study indicators; They were analyzed using FTOPSIS and SWOT-AHP techniques. The findings of the fuzzy TOPSIS technique reflect the fact that in the field of urban planning and Article 100; Khorramabad city, in the section of contracts and traffic and transportation of Boroujerd city, in the financial affairs section of Aligoudarz city, in the municipal services and administrative area of ​​Khorramabad city and finally in the council approvals section of Aligudarz city is in the first place. The results of internal and external factors show that among the points of opportunity, O2 (utilization of specialized educated manpower), among the strengths S1 (existence of approved urban plans in the studied urban areas) among the points of threat T2 (lack of sustainable sources of income) Finally, among the weaknesses, W4 (lack of proper handling of violations by supervising engineers) had the greatest impact on the formulation of the four strategies. Examining the effect of weight changes on the four main criteria and their effect on the results in the Expert Choice software environment indicates that ST-related strategies have the highest sensitivity and WT strategy has the lowest sensitivity of municipal performance for city management.