Assessing the Role of Ngos in Increasing Social Resilience After the Flood Crisis (Case Study: Poldakhtar City)

Today, it is so important to investigate how to deal with natural disaster in making communities and cities resilient in all disciplines. In the natural disasters of recent years, along with government assistance, non-governmental organizations have played a very important role in bringing people back to normal life quickly and repairing the damage. The quick impact of natural disasters leads to numerous damages, that’s why it is necessary to pay attention to the role of non-governmental organizations in effectively confronting people with floods. Therefore, this applied and descriptive-analytical research was conducted with the aim of assessing the situation of non-governmental organization in increasing social resilience after the flood crisis. The study population consists urbanism experts and non-governmental organizations. A total of 49 questionnaires were distributed between them. For data analysis, two sample independent t-test and path analysis of structural equations in SPSS and SmartPLS software were used. The results showed that social responsibility (0.890), trust (0.879), empowerment of individuals (0.879) scored the highest values, and educational spaces (0.663), emproving the quality of the environment (0.722), and providing voluntary experiences (0.746) showed lowest scores in the face of resilience. Therefore, non-governmental organizations can be effective in increasing social resilience after future crises by creating and improving educational spaces, improving the quality of the environment and providing voluntary experiences. Moreover, the results of two sample independent t-test showed that the desired dimensions are at the desired level (p<0.05). The responses of the two statistical communities of urbanism experts and non-governmental organizations in evaluating the role of non-governmental organizations in increasing social resilience after the flood crisis are the same to the variables in the response of the urbanism experts and non-governmental organizations.