Identifying Ambiguous Causal and Interfering Factors in Information Storage and Retrieval Systems

Message:
Article Type:
Research/Original Article (دارای رتبه معتبر)
Abstract:
Purpose

Ambiguity significantly affects the efficiency and accuracy of information storage and retrieval systems. This research aims to identify the factors contributing to the creation and resolution of ambiguity.

Methodology

This qualitative study employs a grounded theory approach, involving 18 subject matter experts selected using a snowball sampling method. Data collection was conducted through semi-structured interviews, and analysis was performed using MAXQDA 20 software.

Findings

"Inherent ambiguity" emerged as the most significant causal factor (25%), while "intentional ambiguity" and "sentence structural ambiguity" were the least significant (8.4%). Among intervening factors, "intentional and unintentional ambiguity" accounted for the highest impact (41%), with "inauthentic sources" being the least (7%).

Conclusion

Ambiguous factors in information systems include written ambiguity, semantic ambiguity, structural ambiguity, and inherent ambiguity. This research addresses the gap in qualitative studies on ambiguity in such systems, offering insights to enhance data retrieval methods.

Value: 

Unlike prior quantitative studies focusing on technical aspects, this study provides a qualitative exploration of causal and intervening factors of ambiguity, contributing to the understanding of challenges in information retrieval.

Language:
Persian
Published:
نشریه مطالعات دانش پژوهی, Volume:3 Issue: 3, 2025
Pages:
35 to 51
https://www.magiran.com/p2817872  
سامانه نویسندگان
  • Mohammad Zamani
    Author (1)
    .Ph.D Information science and knowledge, Semnan University, Semnan, Iran
    Zamani، Mohammad
  • Mitra Ghiasi
    Corresponding Author (2)
    Assistant Professor Department of Knowledge and Information Science, Babol Branch, Islamic Azad University, Babol, Iran, Babol Branch, Islamic Azad University, Babol, Iran
    Ghiasi، Mitra
  • Safiyeh Tahmasebi Limooni
    Author (3)
    Associate Professor Department of Information Science and Knowledge, Babol Branch, Islamic Azad University, Babol, Iran, Babol Branch, Islamic Azad University, Babol, Iran
    Tahmasebi Limooni، Safiyeh
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