نشریه منابع انسانی ناجا
پیاپی 42 (زمستان 1394)

According to the importance of human resources in an organization and its role on improvement and realization of organizational goals, dealing with the issue of employee’s productivity is one of the most important concerns of today's managers. Naja manpower deputy, as a policy-maker and executer of related affairs of working manpower in all affiliated units across the country has a great importance. Therefore the purpose of this research was to determined and recognized the effective indicators of employees productivity and after that designing productivity pattern of manpower in Naja manpower deputy. This research was applied and the research method was descriptive-analytical. The sampling universe of the research consists of all Naja manpower deputy employees and the sample size was 176 people who were selected through random sampling method. After reviewing different manpower productivity models and extracting its indicators, the authors have used Delphi model in two phases for naturalizing of the components according to Naja manpower deputy condition and classified them according to balanced score card dimensions and the data were gathered through researcher-made questionnaire and analyzed by structural equation method and using PLS software. The results indicated that Naja manpower deputy productivity pattern consists of customer, financial, internal processes, growth and learning.

the bureaucracy is the common structure of military organizations, which can be facilitating or inhibiting. The inhibiting bureaucracy by way of doing wrong, decreases productivity of the organization. The aim of this study is to describe the views of the staff of a military unit about the bureaucracy. The population was consisted of employees in one of the army’s ground force units. This research is qualitative and is done with phenomenological method. In order to ensure the validity of interviews, the validation method by the respondents was used, and to examine the reliability, the reliability of the method was used between the two coders. The obtained data were analyzed by the method of Van Manen (thematic analysis). The findings of the study were consisted of two themes that include: characteristics of military bureaucracy and military bureaucracy consequences. Features include: excessive paperwork, extensive conservatism, power campaign against the line, process oriented, interpreted the rules in their favor, repetitive, time consuming and costly, imitated, irrationality, power and fascination of observing distance specialist well conflict. Consequences include: the creation of the atmosphere of mistrust, tapping the environment, hypocritical behavior, barley intolerance of tastes differ, evasion of duty, high stress and organizational indifference. Also, the results show that bureaucracy is therefore expanded fearlessly, and it has taken irrational aspects and it's been inclined to obstacle bureaucracy