نشریه تعالی منابع انسانی
سال دوم شماره 2 (تابستان 1400)

The aim of this study was to investigate the effect of knowledge management maturity on the performance of smart businesses in small and medium information technology companies in Fars province. The statistical population included managers, experts and employees of IT companies in 90 companies, of which 40 companies were identified and selected by simple random sampling.Initially, using the Asian Productivity Organization questionnaire with 65 questions, a total of 80 questionnaires were distributed among the statistical population and 78 completed questionnaires were analyzed. Then, using the Delphi method, interviews were conducted with 6 knowledge experts. Chi-square, De Summers and regression tests were used to analyze the data. Analysis of the findings showed that the performance of the seven criteria of knowledge management, respectively, knowledge management results, 45.6%, knowledge processes, 44.5%, leadership, 50.6%, processes, 44.6%, People, 50.6%, technology, 26%, learning and innovation, 52.6%. In designing knowledge maturity model of smart management and business with organizational performance approach in the studied companies, such as strengthening and applying indicators to assess the impact of knowledge initiatives, optimizing operating costs of production and services, creating a culture of critical perspective, learning processes New design of key systems and processes to create value for customers and achieve performance excellence has also been approved.

social hope is targeted action via planning , responsibility , responsibility to create change to achieve the wish of progress and is one of the most important factors for realization of citizenship rights , society is tasked to inject hope to people . the purpose of this study is to promote social hope using comprehensive governance model . in this context the main question is how to recreate the main values of social hope ? therefore , by analyzing qualitative content under the influence of triangulation process and deductive analysis as well as selective technique for data analysis , it can be concluded that : is it possible to create social hope by benchmarking comprehensive governance ? the statistical population of this study is related articles in the period between 1978 to 2009 . in the meantime , the paper was selected as a number of social hopes and few for the novelty and novelty of the paradigm of comprehensive governance . the main point is that four main components as the comprehensive governance model includes : opposition as opportunity , creativity and adaptive response , systematic and integrated performance , continuous dynamism in regeneration of four main components of social hope including : social solidarity , social resiliency , responsibility and accountability , targeting and planning .

Women's employment is one of the effective levers in their development and social participation, but the existence of some barriers to women's employment and their economic activity outside the family environment has limited their employment. The purpose of this study is to identify the challenges facing women working in the field of industry in the industrial towns of Aran and Bidgol. In other words, the main question of the present study is what are the challenges and obstacles facing women working in the field of industry? The dominant approach to this qualitative research is the content analysis method, in-depth interview data collection technique, and semi-structured interview data collection tools. The statistical population of this study is all women working in Aran and Bidgol industrial towns, whose number is 34078 and The sample size was adopted by the snowball method and also based on the saturation rule, which in the end 32 people were considered as the sample size. The research data were analyzed by the content analysis method. Findings The findings showed that the most important barriers to the interviewees' response were individual barriers, family barriers, and social barriers, each of which has sub-themes.A) Personal barriers 1. Dissatisfaction with the job 2. Psychological problems.B) Family barriers, 1. Communication with spouse 2. Communication with children 3. Communication with others.C) Social barriers 1. Educational problems. 2. Problems of work environment 3. Problems of a community environment.

This study was carried out by identifying and prioritizing the effective barriers in creating electronic relief in Imam Khomeini Relief Committee of Fars province. This research is an applied research in terms of purpose, and based on the nature and descriptive method of non-experimental type. The study population consists of 20 experts and experts of Imam Khomeini Relief Committee. The main questionnaire used is an expert questionnaire that is used to prioritize elements based on pairwise comparison. This study is based on operations research techniques. Research literature has been used to identify the most important study criteria. Multi-criteria decision making models and AHP model have been used to prioritize the criteria of the present study. Based on the obtained special vector, the criterion of non-support of managers with a normal weight of 0.299 has the highest priority. The criterion of inadequate internet with a normal weight of 0.230 is in the second priority. The criterion of opacity of the work routine with a normal weight of 0.199 is in the third priority. The criterion of resistance of employees with a normal weight of 0.172 is in the fourth priority. The criterion of hardware problems with a normal weight of 0.101 is in the fifth priority. At the end, practical and research suggestions are presented.Keywords: lack of managerial support, inadequate internet, lack of transparency in workflow, employee resistance, hardware problems

The purpose of this study was to study perceived organizational support with quality of work life through psychological empowerment of physical education teachers in Mamasani and Rostam counties. The statistical population of this study included all physical education teachers in Mamasani and Rostam counties, 94 people. Of these, 83 people collaborated with the researcher by total number sampling method. Data were collected from one demographic questionnaire and four standard questionnaires of perceived organizational support (Eisenberger et al., 1990), quality of work life (Carrie Walton, 1975) and psychological empowerment. (Spritzer, 1995) was used. In order to describe the data, descriptive statistical methods were used and for inferential analysis of the data, the statistical methods of Kolmogorov-Smirnov test, Pearson correlation coefficient and regression were used in SPSS software. Findings of this study showed that there is a positive and significant relationship between perceived organizational support with quality of work life through psychological empowerment of subjects .

The present study aimed to investigate telework and the intervening impact of work exhaustion on commitment and turnover intentions. The present research is applied in terms of purpose and descriptive-survey and questionnaire in terms of method of collecting and analyzing information and data, respectively. The statistical population of the study was several large service manufacturing companies that operated remotely in the corona pandemic conditions and included 300 people who were randomly selected, sample 169, and encouraged to respond. To collect data from standard questionnaires of organizational commitment (Allen and Meyer (1990)), telework (Wiesenfeld et al. (1999)), Work exhaustion (Burnout (1995)) and work Turnover (Schaubroeck, Cotton, and Jennings (1989)) was used. The results showed: Telework may oVer managers an avenue to decrease employee work exhaustion, and in so doing not only increase commitment and decrease turnover, but also perhaps gain additional emotional and mental resources to better achieve work objectives. Through absence of a commute and the accumulation of additional time and saved energy resources, teleworkers gain surpluses which can be allocated to work as well as family needs, decreasing overall stress and bolstering output. In this way by being able to achieve more while expending less, teleworking may serve as a managerial tool to invoke greater effciency while building stockpiles of employee contentment and good will.