Digiqual a tool for assessment of the quality of digital libraries: A case study in digital library of Broujerd Islamic Azad University from users viewpoint

This study is conducted to evaluate the digital library services quality in Broujerd Azad University، based on the user’s view. This study is functional regarding its purpose and it is survey-analytical، regarding its nature. This statistical group consisted of university teachers and some students who were studying in MA level in mentioned university. They are 108 people، according to Morgan table. Data is gathered by the survey prepared by researcher. In this survey، digital library services quality is evaluated in two aspects of interaction human and technology and also technical aspects according to 12 elements of Digiqual model (individual convenience، trustworthiness، beneficence، capability، availability، validity، accuracy، ability to search، active connection، scope and sequence، ability to browse and reformation). According to users’ viewpoints، results show that individual satisfaction and the scope of the subject of the libraries is in average level and trustworthiness، beneficence،capability، validity، accuracy and reformation is upper than the average and availability، ability to search and active connection is lower. It was conducted that، library in the issues of trustworthiness، beneficence، capability، validity، accuracy and reformation Can achieve upper level than average and has a better operation، whereas، In the issue of individual convenience، scope and sequence has average operation، and availability a ability to search and active connection is lower and weaker than other cases.