Emergency Management, Social Network Analysis, Interactions, Response Team

Emergency situations are of the major challenges in industries. Understading the status of inter-team interaction is effective in improvement of emergency response team (ERT). The purpose of this study was to investigate the interaction space of ERP in a refinery, using the social network analysis (SNA). Methods and Materials: In the present case study, the density indicator was used to examine the interaction space in the ERT. The obtained data were analyzed, employing UCINET 6.0 social network analysis program. The findings showed that the ERT has the relatively low concentration with the density of 0.2 overall, the result reflect a low level of interactions among response reams at emergency situations management. The presented approach provided an appropriate image of interactions network among the emergency response teams. The social network analysis can be used for assessing the interactions of the emergency response teams.