Studying the problems and obstacles of decision-making from the viewpoint of managers of governmental organizations in Isfahan province

The purpose of the present study was to examine obstacles, problems and limitations that managers of governmental organizations in Isfahan province are encountered in making their decisions practically. Two-hundred five (205) persons were randomly selected among managers of governmental organizations in Isfahan province including, governorships, municipalities, governor-generalship, city council and municipality's constituent companies. The tools administered were researcher's self-made questionnaires consisting of demographic questionnaires and questionnaires about problems and obstacles of decision-making and semi-structured interview. For analysis of data descriptive and inferential statistical Indexes were used. Findings indicate that degree of awareness regarding decisionmaking techniques, manger's level of maturity and readiness, existence of proper and on-time information about decisions, degree of awareness regarding perceptual and behavioral traps and manager's emphasis on individual experiences and knowledge are important factors in optimization of decision-making in manager's view. Non-existence of such factors is regarded as decision-making obstacles. Base on the finding, it can be concluded that there is a positive correlation between optimize organization management and elimination of decision making obstacles.