Evaluation of Prescriber Satisfaction in a University Testing Laboratory of Bacteriology

Traffic accident is the first cause of death in Iran. In 2004 and 2010, two laws aimed at facilitating delivery of healthcare services to the traffic accident victims were approved by the Iranian parliament. The enforcement of of these laws (92 and 37 articles) was considered as a part of Fourth and Fifth Socio-Economic Development 5-Years Programs. The present study was designed to explore the challenges and complexities associated with the implementation of these laws by surveying the experts’ views. A qualitative interview-based study design was adopted. Using snowball technique, thirty-six expert experts were targeted and invited for interview based on their relevant experience. Interviews were conducted by semi-structured questions. Framework method based on Grounded theory was used for analysis of the data and key themes. Financial integration, accumulation and distribution of financial resources, services purchasing, laws, monitoring health care providers, and the cultural issues were identified as the key challenging areas in effective implementing the healthcare financing law for the victims of traffic accident. Identification of the key barriers to effective implementation of the healthcare financing law for the victims of traffic accident, set a baseline for further detailed investigation of the issue.