Small Actions and Their Role in Execution of Consumer Rights

In many countries that have turned to consumer protection, it is clearly evident that the mere substantial support of consumers means that enacting the regulatory status granting special rights to them, in order to create balancing in their relationships with suppliers is not enough. Damages entered to consumers are often small and trivial. Accordingly, if the general rules of procedure are governed their claims, to bring actions lacks economic justification. If Consumers disregard resorting to their rights, consumer protection acts will come into abandoned laws. Consequently, cases of violations of the laws will be increased. Thus, today the "procedural protection" is regarded as one of important components of consumers’ access to justice and formed the effective element of substantial consumer protection. Procedural protection includes particular procedural measures and practices in process of addressing consumer claims such as Small Actions. In this article, in adding to expressing the necessity of procedural consumer protection, relying on the comparative study, the rules governing small claims will be scrutinized.