The Relationship among Quality of Work Life, Participation and Stress Levels in Health Center Workers

The quality of work life is one of the main issues in human resource management that is related to job satisfaction, resignation, turnover rate, personality and job stress. The present study was conducted to investigate the quality of working life in relation to stress levels and participation in health care workers in cities. The present cross-sectional study was conducted on 124 random health care workers employed in centers across the city of Hamadan. Walton's quality of work life questionnaire, Belcher's participation questionnaire and a stress questionnaire were used for achieving the study objectives. The Pearson test was used for determining the correlation between the variables. The results showed that 40.3% of the subjects reported their overall participation rate to be low, 38.7%% reported it to be moderate and 21% reported it to be high. In addition, 73.4% of the subjects reported low levels of perceived stress and 26.6% reported it to be very high. The findings of the study showed a significant positive correlation between participation and the quality of work life (r=0.33 and p<​0.001). The quality of work life and stress were also found to have a negative correlation (p=0.015 and r=-0.219). Through understanding participation and levels of stress among the employees and through presenting and implementing appropriate strategies for reducing stress and encouraging participation, the quality of work life and ultimately the productivity of health care organizations can be increased.