Inpatient Satisfaction in a Subspecialty Hospital With a View to Accreditation from 2009 until 2012

Patient satisfaction is one of the basic points in quality important systems and accreditation. This study was carried out on 1582 inpatients during years 2009 until 2012 in a subspecialty hospital with proportional stratified random sampling method. The overall inpatient satisfaction was 75%, 95%CI (73%, 78%). Result of this study shown that IPS was higher but not significant in winter rather summer season (winter p=77%, summer p=73.8%, P value 0.145). During the study percent of inpatient satisfaction increase 26% and average of this increment was 6.5% per year. Our study showed that accreditation can improve inpatient satisfaction.