Designing an agile organization performance measurement model: aninterpretive structural modeling approach(ISM)

With the beginning of twenty-first century manufacturing organizations have experienced radical and strong changes. So they have moved to the new challenges.Organizations and enterprises to respond to these new challenges, chose a new production approach called agility.The requirements of this approach have affected on how to measure the performance of these organizations. In this research, using a literature review and extraction of performance measures from common and famous performance measurement models and also measures affecting performance measurement of agile organizations, first classify criteria using cognitive mapping methodology. Then, using the interpretive structural modeling for creating a model for performance measurement system of agile organizations. The results of the survay are derived in a model consist of 11 criteria and 8 level.