Barriers by using an Integrated ISM-fuzzy MICMAC Approach

This paper intended to identify and prioritize of Knowledge Management Adaptation Barriers in sanitary ware industries Supply Chain. In the first step these barriers were identified through reviewing literature and by means of Content Validity of the factors - extracted from sanitary ware industries. Then, the inter relationship among the barriers were determined by Interpretive Structural Modeling and Fuzzy MICMAC. Finally, the dependence and driving power of those factors were recognized on each other. According to the results, Lack of top management commitment towards KM adoption in SC, Lack of education and training to SC members and Lack of strategic planning regarding KM adoption in SC have most influences, respectively. This model helps managers to identify the barriers of the industry before applying KM adapting strategies considering a holistic approach so that they can implement the most suitable approach to adapt KM in SC.