Clarifying of Quality of Care in Abdominal and Pelvic Trauma Based on the Nursing Manager's Perspective

Abstract:
Introduction
Abdominal trauma is one major causes of mortality and its prevalence is increasing. Despite the researches conducted in quality of care, review of literature show that no study has done about the quality of care in abdominal and pelvic trauma. This study aimed to clarify the quality of care in abdominal and pelvic trauma based on the nurse manager's perspective.
Method
In this descriptive qualitative study, 14 nurse managers employed in emergency department of one of the health centers in Rasht City, Iran, were selected purposefully. Semi-structured interviews were used to collect the data. Sampling continued until data saturation. Data were analyzed using qualitative content analysis via MAXQDA 2007 software.
Results
Data analysis led to extraction of 321 primary codes, 8 subcategories, 3 categories, and 1 main theme. The main theme named "convergence of comprehensive health care services" consists of three categories entitled “life-saving care", "essential care", and "foundations of service quality".
Conclusion
Despite the implementation of specific aspects of abdominal and pelvic trauma care as "lifesaver care", there are significant deficiencies in relation to certain aspects of "essential care", especially in communication with patients require necessary actions, which should be modified or eliminated by the relevant authorities.
Language:
Persian
Published:
Journal of Qualitative Research in Health Sciences, Volume:5 Issue: 4, 2017
Pages:
349 to 362
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