A Conceptual Model to Measure the Inter-organizational Learning Capability (Case study: SAPCO Supply Chain)

The purpose of the present study is to propose a conceptual model to measure the Inter-organizational Learning Capability SAPCO supply chain. By reviewing the literature and similar studies, a collection of inter-organizational learning capabilities measures was identified. Subsequently, by conducting a semi-structured interview with academic experts and industry managers, we removed some measures and modified others. Finally, 41 items were determined in three dimensions of relationship quality, learning orientation, and application of inter-organizational systems as inter-organizational learning capability evaluation questions. In the next step, a 5 point Likert scale questionnaire was distributed among experts and technical and non-technical managers of the SAPCO supply of 220 employees. After completion and collection of questionnaires, 202 questionnaires were obtained. To evaluate the fit of the model, we used a confirmatory factor analysis. The results of confirmatory factor analysis showed that the research model has suitable fit. The component of learning orientation with factor load (0.89) had the highest impact and the inter-organizational relationship quality with factor load (0.64) had the least impact on explaining of inter-organizational learning construct. Based on the proposed model, the inter-organizational learning level for the SAPCO supply chain obtained 3.63 (from 1-5). Keyword: Inter-organizational Learning, Inter-organizational relationship quality, learning orientation, inter-organizational systems