Internalizing Teacher's Role in the Form of Emotional Labor (Case Study: Islamabad Qarb)

Emotional labor is one of the new concepts introduced and developed by Arlie Russell Hochschild in the field of sociology. In this study, using the ideas of Hochschild, Ashforth and Humphrey, Maurice and Waldfeldman and Grandee, the amount of emotional labor and the factors influencing it in the target community were investigated. Based on the research findings, the factors affecting emotional labor are social capital, cultural capital, economic capital and religious interests. The emotional labor of teachers was measured considering the expressed opinions and the social factors affecting it in both surface and deep dimensions. By using survey method, stratified sampling and Cochran's formula, the variables of the research were measured among 350 teachers in Islamabad Gharb. The results of the research showed that the mean score of the emotional labor of teachers was 46.8, the mean score of deep acting was 22.84 and the mean score of surface acting was 51.6. Given the fact that surface acting was higher than deep acting, and the amount of emotional work was less than average, it can be established that teachers of the target community are not keen on internalizing the teaching job. Multivariate regression analysis showed that the independent variables could account for about 44 percent of changes in the emotional labor of teachers.