The Relationship between Structural Empowerment and Organizational Citizenship Behavior: The Mediating Role of Occupational Burnout

The aim of this study was to investigated the mediating role of occupational burnout in relationship between structural empowerment and organizational citizenship behavior. The sample of study was 291 employees of a hospital who were selected using stratified random sampling. For investigating the correlation these standard questionnaires were used: Conditions of Work Effectiveness–II, Organizational Citizenship Behavior, and Occupational Burnout. And for analyzing data, Structural equation modeling was used. The results of analyzing data showed that there was a significant and negative relationship between occupational burnout and structural empowerment. Also significant relationship between structural empowerment and occupational burnout with organizational citizenship behavior was obtained. The results of structural equation modeling suggests that the model fitted the data. With regard to these findings, it can be said that occupational burnout has a mediating role in the relationship between structural empowerment and organizational citizenship behavior. Accordingly, with regard to variables such as structural empowerment and decrease of occupational burnout, the rate of employees’ organizational citizenship behavior could be increased.