Comparison between Government Higher Education System and Private Sector Concerning Costumer-Centered Management
In this research, which is descriptive-comparative, 750 university students were chosen from Islamic Azad university, Government universities located in Mazandaran Province through applying multistage random sampling. In order to gather research data, a researcher made questionnaire designed based on Zet Hamel's quality management model was used. The results of the study showed that Government higher education system is significantly more costumer centered than Islamic Azad University.
- حق عضویت دریافتی صرف حمایت از نشریات عضو و نگهداری، تکمیل و توسعه مگیران میشود.
- پرداخت حق اشتراک و دانلود مقالات اجازه بازنشر آن در سایر رسانههای چاپی و دیجیتال را به کاربر نمیدهد.