Investigating the Impact of Knowledge Governance on Project Performance: Explaining the Moderating Role of Social Processes and the Mediating Role of Knowledge Sharing and Absorptive Capacity

Improving project performance represents the efficient use of all organizational resources, particularly information resources and knowledge management. This is an opportunity for information sharing to improve the project team's capacity to learn new knowledge about growth and success in the project. To investigate the impact of information governance on project efficiency, this study aims to define and understand social processes' influence as a variable moderator and information sharing and absorption ability as mediating variables on the relationship between knowledge management and project efficiency Saipa Yadak Company. This is applied research whose method of collecting data is descriptive-survey. The study's statistical population consists of Saipa after-sales company business managers and workers. Data were collected using five standard questionnaires, which were randomly distributed amongst the statistical population. To determine the validity of the questionnaires, formal, material, convergent and divergent methods were used, and Cronbach's alpha coefficient and composite reliability were used to determine the reliability. SPSS and PLS software and the structural equation modeling method were used to analyze data. Findings showed that information governance had a positive and significant impact on project performance and knowledge sharing; besides, it confirmed the positive and significant effect of absorptive capacity on project performance and the moderating role of social processes in the relationship between knowledge sharing and absorption ability. In contrast, its moderating position in the relationship was denied. Effective knowledge management allows for the sharing of knowledge between employees at all levels of the organization. This leads to acquiring relevant and up-to-date information from outside the organization, raising the confidence of workers in the organization and colleagues in enforcing knowledge management, raising the organization's social capital, and thus enhancing the efficiency of the organization's projects.